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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Study Cover
December 19, 2021

The cover was ordered for a large rectangular garden table. It was a bit fiddly to fit as it had to be stretched to its limit to cover the corners. A two person job. In retrospect I wish I had ordered one with a zip on one corner (if such an option exists). We got there in the end and it looks good and fits like a glove!

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Excellent. Very easy to order, and delivered in a timely manner, very happy overall.

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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New covers for the car port
December 19, 2021

Excellent service, not used these before, outstanding covers more than we expected

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Table cover
December 19, 2021

Really good quality, good pull cords
Weather resistant

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Wonderful covers
December 19, 2021

Easy website, good price, amazingly prompt delivery and excellent covers. Coming back for more!

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Beer Barrel Cover
December 19, 2021

Great service - didn't expect a CAD drawing to approve so was even happier with the level of detail. Will be getting more covers made next year.

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Custom mixer cover
December 19, 2021

Great Communication, a Good strong quality cover. Thank you

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Bespoke covers for garden furniture
December 19, 2021

Great experience. The covers were designed to fit our furniture perfectly

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Quality product
December 18, 2021

Delivered as ordered. Cover fits my small audio mixer perfectly. Good quality - well made- fair price.

Date of experience: December 18, 2021
GB
1 review
0 helpful votes
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Fantastic Service
December 18, 2021

I ordered some sides for my gazebo so we can use it in cold weather and they are great. I had reservations when I realised that they get made in India but honestly there is nothing to worry about they were custom made and delivered within 2 weeks of ordering and that is what I call a great service. The packaging was great and no damage at all considering they came all the way from India. Definitely recommend using this company

Date of experience: December 18, 2021
GB
1 review
0 helpful votes
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Ben
December 18, 2021

Great service. And they were in contact with me to make sure they got it absolutely perfect for me. 10/10

Date of experience: December 18, 2021
GB
1 review
0 helpful votes
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Excellent quality
December 18, 2021

Easy measuring - very helpful instructions.
Great quality material and a perfect fit as garden table top cover
Only surprise was discovering that what I assumed was a UK company has it's products produced in India.

Date of experience: December 17, 2021
GB
1 review
0 helpful votes
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Paid for express didn't receive it
January 17, 2022

I paid alot of money for express delivery. The order was then delayed by three days and arrived when it would have if I didn't pay extra. I asked for a refund in an email and received absolutely no response. Poor customer service great product. Edit-i have been contacted after leaving this review and am being refunded the shipping costs which I appreciate.

Cover & All UK attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2021
GB
1 review
0 helpful votes
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Perfect
December 18, 2021

Great service and product ……would recommend ……………………..

Date of experience: December 17, 2021
GB
1 review
0 helpful votes
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Great quality brass eyelets.
December 17, 2021

Very happy with the product. I just need time to hang it now!

Date of experience: December 17, 2021
GB
1 review
0 helpful votes
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Great product
December 17, 2021

Great ordering page and very helpful sales order processing team that ensured I got the right product. Brilliant.

Date of experience: December 17, 2021
GB
1 review
0 helpful votes
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Went above and beyond.
December 17, 2021

We had an issue with our original order where the sizing was slightly too small for our outside chairs. Even though the covers fit, they were extremely snug. Covers and all completely re-made the covers for us and had them sent out immediately.
Even though there was an error in the beginning they made it right and we're extremely happy.
Thanks for the great covers!

Date of experience: December 16, 2021
GB
1 review
0 helpful votes
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Great outdoor table cover
December 16, 2021

Heavy duty table cover made to order was perfect as we've struggled to find one big enough to cover our outdoor dining set. Really pleased

Date of experience: December 16, 2021
GB
1 review
0 helpful votes
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Great service, fast and good quality
December 16, 2021

I was initially apprehensive about making an order because the pricing was so competitive and delivery time lines so much quicker that comparative UK companies. I am so pleased with the panels, service, quick delivery and price of my items. Very happy to recommend this company and will be making future purchases, thank you!

Date of experience: December 16, 2021
GB
1 review
0 helpful votes
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Capel Garden
December 15, 2021

I found the service quick and the covers fitted ok. My only complaint is that they needed four ties instead of two.

Date of experience: December 15, 2021