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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Good service
February 21, 2022

Covers are exactly as required
Good quality, I'm very pleased

Date of experience: February 21, 2022
GB
1 review
0 helpful votes
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First class
February 21, 2022

Great system easy to use works well. Will use again when required. Thank you.

Date of experience: February 21, 2022
GB
1 review
0 helpful votes
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Good Quality
February 21, 2022

Heavy good quality cover that has survived the recent strong winds.

Date of experience: February 20, 2022
GB
1 review
0 helpful votes
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Great product
February 21, 2022

Great product and arrived quicker than expected. Thank you for your great service.

Date of experience: February 20, 2022
GB
1 review
0 helpful votes
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Excellent service
February 20, 2022

Overall I had an excellent experience ans am really pleased with my covers

Date of experience: February 20, 2022
GB
1 review
0 helpful votes
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Custom made sauna cover
February 20, 2022

Cover & All recently made a winter cover for out outdoor sauna from my measurements. We needed a couple of iterations on the design but are very pleased with the result. It fits well, looks smart and seems to be quite strong. Cover & All were able to include 2 zips at the front so we can roll up the whole of the front side and use the sauna in the winter without having to take the whole cover off. Now thinking of ordering some outdoor furniture covers from this site. Delivery was faster than I was expecting for a custom-made product.

Date of experience: February 20, 2022
GB
1 review
0 helpful votes
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Easy instructions for measurements
February 20, 2022

It was very easy to use the bespoke cushions.
Cover&All gives you a very clear instructions how to measure the covers.
I am very happy with my new covers!

Date of experience: February 20, 2022
GB
1 review
0 helpful votes
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Eye lets
February 20, 2022

Size of eyelets should be bigger or have a choice.

Date of experience: February 20, 2022
GB
1 review
0 helpful votes
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Absolutely amazing.
February 20, 2022

C&A were a little more expensive than other options but I'm SO GLAD that I chose to pay a bit more. The website was easy to use, the correspondence was swift and on point. And the product is absolutely perfect. Thank you so much!

Date of experience: February 20, 2022
GB
1 review
0 helpful votes
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Small hallway cushion cover
February 19, 2022

Very good cover and material, made to measure and excellent fit for our hallway stool

Date of experience: February 19, 2022
GB
1 review
0 helpful votes
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Great cushions!
February 17, 2022

Great website with so much choice and such good prices. Questions answered quickly on the chat and when I ordered incorrectly, the customer service phone help put me right straightaway. The outdoor cushions I ordered are perfect, really impressed with the material and quality finish. Would definitely recommend, thank you!

Date of experience: February 17, 2022
GB
1 review
0 helpful votes
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Small cushion cover
February 17, 2022

The only place that I could find who makes a cushion cover 12" round. Good quality and looks long lasting.

Date of experience: February 17, 2022
GB
1 review
0 helpful votes
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The DJ mixer cover is not to the standard l expected, l would say, average at best workmanship and poor quality custom printing.
The finished product looks cheap and tacky, l can say it's doubtful if l will be using it.

Date of experience: February 17, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Russ, We are sorry to note your disappointment with the product received. We at Covers&All always work forward to offer products without compromising the quality of the material. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects. This is very unfortunate that you are not happy with the product. Upon checking the order record we can see that you are already in touch with our quality team, we request you to kindly revert them back. Please be assured they will provide you with the best possible resolution for the same as customer satisfaction is our priority.

GB
1 review
0 helpful votes
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Swatch arrived no problem
February 17, 2022

Ordered my swatch to check on materials and colours and arrived well before expected date. Thanks

Date of experience: February 17, 2022
GB
1 review
0 helpful votes
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But disappointed
February 17, 2022

Ordered cover for heater bit disappointed as when I put cover over heater it sagging at the bottom this is because it is only elasticated at both ends not all the way round or it might have had fixings top and bottom so you could pull it up tight l have had to fix Velcro to fix this problem

Date of experience: February 17, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hello, Patrick. We're sorry to hear about your dissatisfaction with the cover you received. We always stand behind our products and are devoted to replacing them if they are defective. We've sent you an email with the required information to your registered email address. If you could please respond and let us know how we should proceed.

If you have any questions or concerns, please do not hesitate to contact our customer support. We are available 24 hours a day, seven days a week.

GB
1 review
0 helpful votes
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Boat centre consul cover
February 16, 2022

I was very pleased with the service and quality finish of this custom sized boat centre consul cover.
The measurements and detail requests by myself were accurately followed. Delivery was prompt.
I will order again from this company.

Date of experience: February 16, 2022
GB
1 review
0 helpful votes
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Pizza oven cover
February 16, 2022

Very easy to order. My measurements were double checked to make sure it would fit. The cover arrived very quickly considering it came from India. Very good quality product

Date of experience: February 16, 2022
GB
1 review
0 helpful votes
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Good service
February 16, 2022

Good service from start to finish. Very thorough to make sure measurements were correct

Date of experience: February 16, 2022
GB
1 review
0 helpful votes
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Great Service
February 16, 2022

Easy to order and good quality product, it fits perfectly.

Date of experience: February 16, 2022
GB
1 review
0 helpful votes
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Excellent quality cover
February 16, 2022

I ordered a cover for my turntable and I'm very happy with it. Well made and fits perfectly.

Date of experience: February 15, 2022