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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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I was having problems deciding on the right materials so they sent me a sample kit and I could then easily figure out which was best. I have now ordered and will await the delivery for any further reviews.
Quick and easy to place order, plus discount with first order.
I knew the maker was adding more to my measurements as per the website. But I think too much was added. The covers look baggy rather than tight. I left the old covers on to try and help but the new ones are still loose.
Great customer service though.
Quality in every way I would recommend for all covers looks good in the gardeni
Impressed. A well made product that arrived around the time we were notified it would. There was a slight loss in translation/understanding of the requirement though. We requested a custom cover with a logo and zips. Everything was perfect except the zip was a single zip on the back, we were expecting two zips positioned on the front either side of the logo. The way the log store is positioned means the lovely logo will now form the back of the cover and out of sight. The single middle zip also means we we can't fully access all the logs easily. Like I said the requirement was lost in translation and we will need to more clear next time. Overall would not hesitate to use Covers and All again. A great product.
Very happy with my items! They are such great quality and these are the best price online that I could find! Thoroughly recommended!
Customer support experience was good very helpful with measurements, ordered covers for my rattan set good quality covers easy delivery came quicker than expected
The cover was easy to order, and Covers & All requested that I double-check and confirm the measurements before the final design went through. It was dispatched quickly and arrived very well packed.
Very easy to order, and feedback on measurements to make sure I'd done it correctly and was happy with them was very reassuring. Cover fits perfectly, looks great and is well made. Nice work thank you.
Easy to order and end result very satisfactory. Quality and and service from India wonderful.
Good service but would prefer measurements in cm. Delivered when promised.
Web site is a bit fiddly but sensible prices, and the product is excellent quality
Yet again this whole process has been very easy - from ordering through to delivery.
The Cover I chose is well made and fits my table perfectly.
The added eyelet features work very well.
All in all a good experience, Thank you all at Cover and All.
Required a turntable cover for a vibration adjusted Michell Gyro SE turntable. Was able to create a custom sized cover with ease.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

