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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Previously ordered an outdoor sofa cover which was/is excellent. Recently revived my second purchase of an outdoor table cover which is also excellent including some personalisation. Thank you.
Very happy with our order. It fits the crate perfectly and gives our dog a sense of security.
Excellent service from start to finish dealing with this company
Arrived reasonably quick and seem Like a good product.
Whilst knowing that I wouldn't get super fast delivery, the communication and suggested design, plus quality of the cover more than made up from that. Would highly recommend.
Extremely easy website to use, very efficient and amazing products.
Hi product seems really good but I was expecting the full seat cushion and not just the cover this is now going to cost a further £50 +
Ordered a table cover with writing on it got emailed back to confirm any alterations excellent customer relations and when it arrived it was perfect
The cover arrived. Perfect fit and really good quality - I went for the severe weather option. The only let down was I ordered the little ties at the bottom to go round the legs of the storage box and they were unfortunately not included.
Excellent customer service from start to finish - quality if the cover is phenomenal and we are very pleased with our purchase
Speedy delivery but I really needed it for an inside bench cover and because it's a weather protection one it's very stiff and quite uncomfortable so unfortunately won't be using it.
I was very pleased with the quality of the heater cover I ordered. From order to delivery it was just over one week so excellent service as well.
Really pleased with the cushion covers. They are great quality and very well made.
I was nervous about purchasing a bespoke cover for my 2-seater rattan sofa, but I couldn't be happier. The cover is sturdy, stylish, and fitted perfectly. Price was good and delivery. I'd purchase again in a flash.
The site was easy to use and add measurements too the quality of covers are great, feel so much more robust than the original covers o had on my patio set. Im just hoping that they live up to my expectations
Good clear swatch booklet... was so hoping it would arrive sooner than it did, but very clearly set out
Excellent to manoeuvre as I'm not technically minded. After a delay in receiving the covers they arrived today, I must say very impressed with the quality. Thank you.
Easy to order. Slight delay in delivery but was kept informed of the problems with the couriers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members