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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Designers checked and double checked measurements, not sure how company can be called coverall uk as telephone is answered abroad and product arrived from Mumbai. However have to say customer service very good excellent email communication and excellent product arrive very heavy duty.
Excellent service from Cover and All. The covers were great quality, better than the ones they were replacing. Thank you
Excellent customer service at point of purchase and very pleased with the product. Slightly frustrating trying to contact after placing the order. I actually gave up.
Thank you so much for the delivery. Just waiting on the bungees and will post a photo when up on pagoda. Thank you for your patience with me! Great service will be back.
Great web-site. Easy to use.
Exactly what I was looking for. Spent loads of money buying cheap unsuitable covers that did not last 5 minutes.
Good quality, nice colour and looks good over the furniture.
Ordered and was told the items would be with me by 21/4 - got them a week earlier than that. Covers are perfect fit and great material too
I will order more as are great value too
Thanks very much brilliant products service and delivery
Delivered much quicker than I expected
They look great but they are very big…. Think some measurements went astray!
Otherwise all good
Very thorough process and item arrived sooner than expected too.
Very simple to use, excellent communication and very fast delivery, would 100% recommend to my friends
From start to finish a good level of communication from the company about my delivery. The quality and fit of the item is very good and would use this company again for any outdoor furniture covers I need.
PRODUCT WAS RECEIVED QUICKLY AND EXCELLENT QUALITY. HOWEVER, ORDER COMMENTS PLACED AT TIME OF ORDER WERE COMPLETELY IGNORED AND WHEN RAISED WITH THEM PRODUCED NO USEFUL RESULT
Site is very difficult to navigate. I will be purchasing some curtains for our log cabin soon but i did find it difficult to find what we were looking for. Eg clear curtain blinds do not come up on the menus?
Found this company in an online search.
Pleased with our purchase and time from order to delivery was excellent.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members