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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Efficient and easy ordering service and timely delivery v happy with finished product
Cover & All were the post reasonably priced for replacement covers for my garden furniture. I managed to measure them all correctly with the help of guidance on their website and they fit perfectly. Really pleased with the colour and finish of the fabric - they have given my furniture a new lease of life.
Very easy to order and pay. Quick delivery. Only problem is the the covers are a little smaller than ordered
Fantastic. Very attentive with attention to detail. Emailing to double check measurements. Arrived when stated. Product very high quality
Ordering was easy, we measured our existing cushions, put in our custom sizes on the website, and a couple of weeks later they arrived. Well made covers I'm really pleased, second time I've used covers for all and will use again for future projects. Excellent.
Really pleased with these cushions covers. Great quality and great price.
I have to confess was somewhat alarmed when I realised that the products came from abroad, however my fears totally unfounded. Outside Chair Covers were excellent quality, made to a custom custom size, also ordered new cushion covers and again great quality and perfect fit
Ordering was very simple on line. The order arrived very quickly. It matched the description exactly. The measurements were spot on.
From start to finish website was easy to work through prices are excellent Easy to do business with super quality
Excellent service. Website easy to navigate and place an order. Product arrived promptly and excellent quality.
It was so easy to get bespoke covers for our garden furniture with the measuring tool and they were a fantastic price. They've been in use since received and have protected the sofas against rain and bird poo. Easy to put on in a hurry too.
Great service and delivery was very efficient for a custom product however the recommendations were to order the covers slightly larger than the size required. The problem with this is that now the covers are too large. Would certainly suggest you stick to the measurements you need to avoid unnecessary overhang.
Easy straightforward website and ordering. Cover was a perfect fit and very well made.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

