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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good service, item as detailed - happy with item which was despatched in a reasonable amount of time.
Overall I was very pleased. Sent photo of fire pit with my order and was kept updated with how things were progressing. Fitted perfectly.
Covers arrived in good time and maid to a very high standard would definitely recommend
Excellent from start to finish, would definitely recommend the product and your business. Good value and quality, delivery as promised.
When I realised Fed Ex was the carrier had me worried as I paid nearly £17 to have it delivered for when I needed it but Fed Ex didn't fail as it was delivered 3 days LATE.
The material is great, tough, strong, well stitched and looks like it'll hold up to some serious weather. It's a real shame that the eyelets that I paid a premium for so that I could easily strap the tarp down, have been put in so haphazardly! They are not symmetrical which makes getting the thing square and tension correct a pain. On one corner they obviously realised they still had 3 to fit in and they are almost on top of each other, on the other that are widely spaced. Fold the thing in half and no 2 meet. I ended up having to put even more in, to make them match better and allow me to strap down more evenly. I probably wouldn't order again if I'm honest.
Delighted with first cover ordered and with second one too. Excellent fits
From making the order through to receiving a well fitting cover more than happy
I placed an order for a newly purchased log burner and the finished product and the service I received was absolutely excellent. The cover fits perfectly and Covers & All attention to detail to detail us second to none. I can thoroughly recommend this company.
Received the cover for my rectangle table and was very impressed by the quality… great fit and excellent price. I now intend to order a cover my my lounge set.
Excellent website and brilliant tips on how to measure items. All round great item and excellent service.
Easy to follow website & guidelines but due to unusual shape was asked for additional measurements to ensure good fit. Was provided with estimated delivery date and able to track progress online. A slight transit delay but was kept informed at each stage. Very happy with result.
Bought outdoor cushion covers. They were a perfect fit and better quality than the cushions covers that they replaced. Plus tgrybhave provenbto be super waterproof.
Super duper happy.
Totally delighted with my Kadai firebowl cover. Very user-friendly website. Hopefully this will stop it rusting and prolong its life.
The covers are brilliant and the service was excellent. A lot of care was taken to ensure the covers were exactly the right size. I am very happy with it.
Online order process was quick and easy to follow. Delivery was within timeframe advised and product is excellent. It's a cylindrical cover for a patio table and chairs and fits perfectly. This is the second time I have ordered from Covers & All and both times product and delivery have been excellent.
4th time I have used you and always an excellent service. Garden chairs look new again.
Easy to deal with. Great communications. Excellent quality. Really pleased with our purchase. Will use again and will recommend.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Pete, as part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize. We would request you to raise a ticket from your Covers&all account and share real-time images showing the issues with the eyelets. Rest assured that we will review and conclude this with the best possible outcome.