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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very happy with the quality. Used as a rain cover for a pergola
Was really surprised with the quality of these covers. Well made and even have a sturdy zip. So much cheaper than buying new cushions. It looks like I've bought a new patio set now! Very happy.
Very good, even though measurements were provided, requests for additional ones and photos helped to make sure the fit was 100%
Great! Team checked in several times regarding dimensions, fit etc to ensure that we got the perfect cover!
Great service from asking questions to delivery, packing was well protected and quality of gazebo sides were great.
Ordering okay but will not allow me to pay by Credit Card which annoys me. Great value for money an fit perfectly.
Ordering okay but will not allow me to pay by Credit Card which annoys me.
Great value for money and delivered on time with no hassle whatsoever.
I would like to have had an option to request some fabric samples. But the main reason for 4 stars is I've been bombarded with daily marketing emails which I specifically opted out of.
From beginning to end, very professional. Very pleased with our product in fact we have now ordered more covers!
Done it already,,,,,,,,,,,, …………,,,,,,,,,,,,,,,,,,,,,, …….
Quick and easy order service, also helpful on phone when I called for info,
The website was easy to use, the communication was excellent and the covers arrived on the expected date. The quality of the items are excellent and we would thoroughly recommend this company.
The only constructive feedback I could give is that I would prefer to send the dimensions in cm rather than inches.
Existing customer very satisfied with last order. Still very satisfied with this order!
Existing customer very satisfied with last order.
Ordering them was a simple process and the delivery time was shorten by a week. Very happy with the make and so far they have been left out in rain and sun.
Absolutely brilliant. First class service right from making it so easy to measure what i wanted, including a choice of colours and finishes. Prompt delivery. Am so pleased, and will re-order additional items very soon. Thank you
After giving the wrong dimensions. Cover & all emailed me to tell me the measurements seemed wrong.
They could of just send the product to my dimensions. Thankyou and it arrived on time and is well made and fits perfect.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Claire, Thank you for taking the time to acknowledge our efforts. We at Covers&All always work forward to offer products without compromising the quality of the material and ship out the same for on-time delivery. We use top-quality shipping carriers including FedEx, UPS, and DHL to provide the best service to our customers. We understand the customer's requirement and tried our best to make a cover for almost everything. We are glad that you like the product and received the same in a timely manner. However we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at [email protected] which can help us to improve our rating and make the customer experience better. We look forward to delighting you again with your next order!