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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Mixed success
June 13, 2022

I always struggle with online stuff!
My initial judgement is that the product will work fine for the purpose needed

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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Quality Product
June 13, 2022

The product measurements are accurate and the cover is very good quality

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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Great garden cushions
June 13, 2022

Good website, easy to use to choose cushion shape, size and fabric. Covers are very well made, with attractive piping and heavy duty zips. Fabric is rain proof. These covers have rejuvenated my garden dining set and saved me the expense of a new one.

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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Overall
June 13, 2022

A very easy to understand website. Good email communication regarding shipping.

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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Great outdoor cover
June 13, 2022

I ordered a made to measure cover for my Balinese daybed which is outdoors in all weathers. Luckily it arrived just before a heavy downpour and seemed to keep the bed dry. Good product and quick service. I would recommend it

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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Easy to work website even if it's a little unusual to measure in inches!

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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Garden table top cover
June 13, 2022

Very easy to place order.and the item was delivered by the given date excellent service and excellent product.

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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Outdoor furniture covers
June 13, 2022

I ordered a swatch set to choose the fabric, once ordered it came quite soon and fit perfectly. It was worth paying a little extra for a quality product

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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Great overall service
June 13, 2022

Great quality product and professional service overall and the companies liaising with me on the product details was much appreciated. The product was not cheap but will hopefully last a long time.

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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Fits just fine.
June 13, 2022

Easy to order on line. When the cover arrived the fit was fine, just what was required. Thanks will use again.

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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External cushion for bench
June 13, 2022

All good. Quality appears excellent and service was quick and efficient.

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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Many thanks
June 13, 2022

Very helpful team and fantastic product, many thanks

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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Pation Furniture Cover
June 13, 2022

Great product. Everyone thinks our patio furniture looks like a hot tub now with the cover on!

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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Nicely made & good fit
June 13, 2022

The ordering process was very easy. Products arrived in a few days as and when promised.

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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Could not be more satisfied!
June 13, 2022

Perfect! I ordered five cushion covers for my outdoor sofa. Was worried about getting the measurements right and ordering something bespoke without seeing the materials. I could not be happier - the cushions are perfect. They arrived in under two weeks. And they actually cost less than what I expected. Great service in every respect thanks!

Date of experience: June 13, 2022
GB
1 review
0 helpful votes
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Great service
June 13, 2022

From ordering to delivery to process was seamless. Communication was good and products well made, exactly as described and delivers on time.

Date of experience: June 13, 2022
Singapore
1 review
0 helpful votes
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Great value for money
June 12, 2022

Easy to use website and good information provided. Would have liked more information on parasol cover. I. e. Details on zip

Date of experience: June 12, 2022
GB
1 review
0 helpful votes
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Parasol Cover
June 12, 2022

Excellent customer service and attention to the product and order process

Date of experience: June 12, 2022
GB
1 review
0 helpful votes
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Great cover
June 12, 2022

Easy to use and order. Arrived quickly fits perfectly

Date of experience: June 12, 2022
GB
1 review
0 helpful votes
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Customer service helpful
June 12, 2022

Although customer service was a bit slow when I had queries, it was overall helpful although I'd prefer to speak to someone in person out of preference.

Date of experience: June 12, 2022