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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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These guys are very good taking the time to check measurements and send drawings to you first to check your happy, they are very high quality using thick material.
A few emails required to clarify dimensions but good quality product delivered quickly
The website is a good one, and my covers came quickly. They are OK- they look a bit cheap, but I'm sure they are good quality and will do the job.
Easy website to navigate and complete order. Great choice of covers. Quality delivered all round.
Order arrived before expected time and was well made and an excellent fit. We were very satisfied with the service and quality of the product.
Not complicated to order, quality and size are great delivered in said time
Great covers! We'll made. Fitted absolutely perfect and the vinyl coated material seems like it's going to last.
Overall a good experience from start to finish. Easy to order, good communication from them when they needed more information about my order which was a made to measure item. Very pleased
Great value for money. Great service for the product.
Ordered as per instructions, all very clear with measurements. Fits well and sits nicely on top of the 3x2m roof light which is on a flat roof. Has made a huge difference in the current 30 deg heat wave and house is a lot cooler.
Delivery was prompt.
Received garden chair covers, they are an excellent quality and appearance. The company asks for a great deal of measurements but it is worth it in the long run as they fit like a glove. I would recommend this company.
Ordered a custom size Sun Sail. Product came fairly quickly, correspondence on progress was regular. Product itself was easy to fit and is pretty good quality. It allows a little warmth/sun through, but makes sitting outside in summer much more comfortable. Overall quite pleased
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

