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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The website was easy to navigate to select the shape and size of the cover required. The cover was received well within the estimated date. It's fits perfectly and the best quality fabric appears hard wearing.
I reduced the star rating by one because to reply to this email I had to enter at least 50 characters
No problems and great service. All covers fit perfectly and make a huge difference. Would definitely recommend this company to friends
Very pleased with our custom sofa cover, very happy with the quality and like the beige colour. Luckily it still fits with the cushions in place during summer and will also be great when removed in the winter. Perfect!
The ordering process was straightforward. The quality of the material and construction was good. Getting the measurements correct was the main hurdle. We ordered an isosceles triangle. The overall size was right but the two equal sides were not exactly the same length which made hanging it difficult. It was not so bad that I needed to return the product.
Good price and easy to use site. Let's hope the goods are as good!
Great product and excellent service, they fit perfectly.
Covers received were as described and of good quality, will be riding more soon.
Well pleased with my mixer cover and was as good as they said so thanks for the great product.
Really pleased with the speed of service, came quicker than advertised. Also the quality of the material seems much better than the original covers I had from new on my garden furniture.
Our covers arrived early and we were really impressed with the colour and quality. Such a shame that instructions weren't clear as they arrived with openings on the wrong side and It'll be difficult to get the cushions in.
Very please with overall service the quality of my sheet is very good and arrived well before original delivery date
Arrived sooner then expected good quality and we're easy to put cushions onto
Absolutely love my new covers - the quality is amazing and my furniture looks like new - definitely recommend
Easy to use proof will be in the goods delivered
Easy to order and delivery quicker than expected. Quality of product very high, very happy with purchase!
Easy and quick to figure about where to measure and to input all my information!
The curtains were smaller than I had arequested by a couple of cm each. They are also badly creased making them less attractive
Ordering was very easy. Covers arrived promptly and are made from very good quality waterproof fabric.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jonathan, We are sorry to note your disappointment. The review system is automated based on the set configuration. However as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. If you have any concerns, please feel free to contact our customer support team via call or chat.