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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Great Covers
October 11, 2022

I placed my order online for covers for my garden recliner chairs. They arrived a week or so later and fit perfectly and look great. Most importantly they protect the chairs from the weather. Very pleased.

Date of experience: October 11, 2022
GB
1 review
0 helpful votes
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Great cover
October 11, 2022

Easy ordering. Good customer service who contacted us to check measurements. And delivered sooner than expected.

Date of experience: October 11, 2022
GB
1 review
0 helpful votes
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Helpful customer service
October 11, 2022

Very helpful when placing my order, I had a tricky arrangement of furniture to cover and the team guided me through the measurement process. The cover fits perfectly!

Date of experience: October 11, 2022
GB
1 review
0 helpful votes
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Great product and service
October 11, 2022

Very good quality items and service received will highly recommend to friends

Date of experience: October 11, 2022
GB
1 review
0 helpful votes
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Excellent service
October 11, 2022

Well made to measure. They called me to check some of my measurements and showed care and attention.

Date of experience: October 11, 2022
New York
1 review
0 helpful votes
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Just as I ordered
October 10, 2022

With the help of Amy on Sunday evening, I was able to complete my order with no difficulty. Excellent service. I have received my cover and it is exactly to spec. Great experience!

Date of experience: October 10, 2022
GB
1 review
0 helpful votes
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Great Service & Great Foolow-up
October 10, 2022

Very easy to order and measure with the custom guidelines. Team then followed up to confirm measurements and ensure all was in order. Fast delivery (from India where goods are manufactured). All as expected. Thank you

Date of experience: October 10, 2022
GB
1 review
0 helpful votes
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Buy these you won't be disappointed
October 10, 2022

Just measure your items, order them and await delivery of the best value, best fitting and strongest material covers on the market. Heavy rain just runs off them..

Date of experience: October 10, 2022
GB
1 review
0 helpful votes
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Bespoke cover for swimspa
October 10, 2022

Excellent product, as specified, perfect fit, manufactured fast and with quality. The delivery was quick too. 2nd perfect order, highly recommended

Date of experience: October 10, 2022
GB
1 review
0 helpful votes
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Good service
October 10, 2022

Quick turnaround and early delivery. Prompt response to emails.

Date of experience: October 10, 2022
GB
1 review
0 helpful votes
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Swing gover
October 10, 2022

Easy to follow instructions for measuring and fits very well

Date of experience: October 10, 2022
GB
1 review
0 helpful votes
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No issues
October 10, 2022

Easy to order and excellent chat service. Thought the template for measuring my L shaped sofa was a great

Date of experience: October 10, 2022
GB
1 review
0 helpful votes
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All very easy after having had an online chat with their customer service.
Cover has been built to the exact specification and it has been made very well.

Date of experience: October 10, 2022

Chat line function was a bit laggy
September 22, 2022
Previous review

Chat line function was a bit laggy. Tel chat was fine.

Date of experience: September 22, 2022
GB
1 review
0 helpful votes
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Gazebo curtains
October 10, 2022

Very quick turnaround and product was as described

Date of experience: October 10, 2022
Washington
1 review
0 helpful votes
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Good way to make your house warmer
October 10, 2022

The chat advisors were extremely helpful and patient. I had difficulty ordering curtains of two different sizes since the Continue Shopping option didn't appear, but Darla found a way round this.

Date of experience: October 10, 2022
GB
1 review
0 helpful votes
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Happy customer
October 10, 2022

Good comms throughout and a high quality product. We were sent proof and this was all good.

Date of experience: October 10, 2022
GB
1 review
0 helpful votes
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Great product
October 10, 2022

Worth measuring each section to ensure correct as our window might have been slightly out as blind not snug all the way around but covers and all very helpful

Date of experience: October 10, 2022
GB
1 review
0 helpful votes
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Quality cover
October 10, 2022

Absolutely delighted with my fire pit cover. The quality is top-notch. It feels really thick and strong and fits perfectly. The package was delivered much sooner than the expected delivery date and overall I am extremely happy with both quality of the product and the service I received

Date of experience: October 9, 2022
GB
1 review
0 helpful votes
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Perfect fit
October 9, 2022

Perfect cushion cover made exactly to measurements specified. Fits like a glove. Thank you.

Date of experience: October 9, 2022
GB
1 review
0 helpful votes
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Received and fit well
October 9, 2022

As above they fit well but clearly got to see if shower proof and wear well

Date of experience: October 9, 2022