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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
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14,842 reviews

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GB
1 review
0 helpful votes
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Garden lounge cover
October 19, 2022

Contacted covers and all and was very surprised with the speed of response. No phone call, everything managed through website chat. Sent them
A sketch, got a CAD drawing back, confirmed all was ok and two weeks later the cover arrived. Dimension perfect and as described.

Date of experience: October 19, 2022
GB
1 review
0 helpful votes
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Outdoor Kitchen Cover
October 19, 2022

Easy to measure, easy to order, good choice, great quality. Really happy.

Date of experience: October 19, 2022
GB
1 review
0 helpful votes
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Furniture covers
October 19, 2022

Excellent service. Easy to follow instructions on measuring for bespoke covers. Have used twice now and been most impressed

Date of experience: October 18, 2022
GB
1 review
0 helpful votes
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Amazing customer service
October 18, 2022

Ordered a custom made bag for a buggy. Measurements give and bag arrived……. Perfect

Date of experience: October 18, 2022
GB
1 review
0 helpful votes
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Hot tub cover
October 18, 2022

Overall I have been satisfied, prior to purchasing your cover. L purchased a much lighter version from a competitor there's had a silver heat retention lining on the inside which was a nice touch.the over all quality of yours was far superior, but that would have sealed it for me. I will use combination of both for winter & lighter one for summer time.

Date of experience: October 18, 2022
GB
1 review
0 helpful votes
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Sample
October 18, 2022

Samples came and was a comprehensive range of products.

Date of experience: October 18, 2022
GB
1 review
0 helpful votes
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Good strong stuff
October 18, 2022

Apart from having to convert all measurements from cm to inches, the website ordering process is easy to use

Date of experience: October 18, 2022
GB
1 review
0 helpful votes
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Great Covers
October 18, 2022

Quick turnaround, great options to customise zip/ties etc and well made in terms of fit and finish. Fabric looks like it'll last a while, will be back if/when they need to be replaced!

Date of experience: October 18, 2022
GB
1 review
0 helpful votes
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That's got it covered
October 18, 2022

Good service to get a cover that exactly meets your simple needs.
Circular cover is perfect.
Rectangular cover was quite awkward to stretch over the table - shouldn't be a problem because it's only going to put on and removed once a year.
Didn't realise the orders were being sourced in India- not a problem but longer than expected to arrive

Date of experience: October 18, 2022
GB
1 review
0 helpful votes
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Would recommend
October 18, 2022

Yes good but not the same service with everything you order as I sent wrong measurements my fault. But did not ask for picture and if they did they would have picked it up

Date of experience: October 18, 2022
GB
1 review
0 helpful votes
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Great Service
October 18, 2022

All very professional and easy system to use when confirming our item

Date of experience: October 18, 2022
GB
1 review
0 helpful votes
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Good Experience
October 18, 2022

Second time I have ordered from this company & each time I have been very happy with the speed of delivery & quality of the covers. I chose the strongest material & it is far superior to any other cover I have seen on the market or used before. I thoroughly recommend these covers

Date of experience: October 18, 2022
GB
1 review
0 helpful votes
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Beautiful
October 18, 2022

Excellent quick service and great quality product. They are better quality than what I originally had.

Date of experience: October 18, 2022
Pennsylvania
1 review
0 helpful votes
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Sample pack
October 18, 2022

Very good - sample well received (albeit a little slow)

Date of experience: October 18, 2022
GB
1 review
0 helpful votes
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Excellent service & product
October 18, 2022

From start to finish the service was impeccable and from the early exchanges aimed at trueing up my measurements you got the sense they wanted to supply the best product available. We chose custom made covers for our garden sofas and hanging chair and the end product is simply of the highest quality. They look good too which can't always be said for covers. Would use again and highly recommend

Date of experience: October 18, 2022
GB
1 review
0 helpful votes
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Covers
October 17, 2022

The covers were substantial, well made and a perfect fit

Date of experience: October 17, 2022
GB
1 review
0 helpful votes
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Perfect
October 17, 2022

Web site easy to navigate and complete order. Arrived very well packaged.

Date of experience: October 17, 2022
GB
1 review
0 helpful votes
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Brilliant service
October 17, 2022

Excellent service. Provided measurements and pictures for custom made covers and after clarifying a couple of additional dimensions with the team was provided with covers that fit like a glove! Very impressed.

Date of experience: October 17, 2022
GB
1 review
0 helpful votes
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Fantastic delivery
October 16, 2022
Updated review

The covers bought earlier in he year are fantastic

Date of experience: October 16, 2022

VERY GOOD SYSTEM ON LINE
March 13, 2022
Previous review

VERY GOOD SYSTEM ON LINE

Date of experience: March 13, 2022
GB
1 review
0 helpful votes
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Great cover for our outdoor sauna
October 16, 2022

Laura was super helpful over the chat and sorted out the details of the bespoke cover design. Received it and it fits perfectly. Very happy with the quality of the cover.

Date of experience: October 16, 2022