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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Seamless online process. Simple and effective. Arrived earlier than promised.
Absolutely amazed with the quality. Made to such a high standard at a very good price
Good quality material and well made. It is a little tight though so I would allow another inch or two next time. An alternative would be to have a zipper fitted to ease the fit.
The fit is very snug which also makes it very secure. My little logo script that I had as an extra makes me smile each time I see it. I like that
Very good service and very good price. I would recommend this company.
Easy to order via the website. Very pleased with the covers - look very durable and of really good quality material.
Delivery early not in was left with neighbour who did not want to accept as elderly. Cover bit oversized
First time shopping with covers and all. Found what I was looking for easily and for a great piece. I used the 24/7 phone support to
Make an amendment to the order without any hassle at all.
Chose black as this would give full privacy but you can see through it.
I was dubious about this company as very quickly it became apparent you were dealing with and ordering from India.
Customer Services were so helpful when I contacted them to ask about quality of cover finishes. Straight away recommended sending me a material finish swatch book. This was helpful.
Once the order was submitted with measurements, there was plenty of communication by email reconfirming what the finished product would look like and to recheck measurements. Images were provided and it really is up to the customer to get it right. This is fair enough.
I loved the functionality to upload photos of the product being covered - this is really helpful particularly as the seating I have is quite unconventional.
Products arrived within 9 days of the final sign pff and being sent for production, great turnaround bearing in mind being sent from overseas.
Material coverings fantastic (I went for black Turf), quality stitching. My expectations were quite high and even though the 3 seat covers are too large for the 3 piece set, they're better large than too small and certainly will do the job.
Very easy to provide the dimensions etc for the made to measure cover. Like the efforts that the designer makes to ensure that the cover is exactly what you require (a few messages back and forth - with clear diagrams). Quality of cover is exactly what I ordered.
Fantastic product and excellent customer service, I had given the wrong measurements so phoned the help line who were extremely helpful and corrected the problem instantly
Excellent service. Cover fits very well, if a little long, sturdy and all seams sealed.
Would purchase again.
Excellent made to measure service with all measurements checked. Very pleased.
Easy to provide measurements, which they double checked, very happy with the results
Bought a bespoke cover for a mower. Fits well and seems sturdy
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

