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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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We first ordered made to measure tarpaulins for our home bar during lockdown and against the odds cover and all got these made and delivered.
The quality is great and amazingly good value.
All good. Early delivery but knew about it because of excellent FedEx tracking facility.
Very happy with the covers. They are well made and fit very well. They are alot more expensive but you get what you pay for.
Very happy with purchase
Good good good good good good good good good good good good good good good good good good
Ordered a clear tarp for my fish pond for over the winter. Excellent quality Thankyou
Got my custom sized Wood store cover and it fits great. Really high quality waterproof material and well worth the money
Its Looking a good purchase at the moment it fitted well and standing the usage from the dogs
Easy to order, fast delivery, good quality covers (strong material and well made). Thank you.
Easy swift transaction, thank you. Hoping they will weather well.
Simple to order and opportunity to make changes within a short space of time. Product arrived quickly and exactly as expected.
The ease of placing measurements to the speed of delivery. An excellent product and after-sales service.
Excellent product at competitive price custom built exceptional quality, excellent customer service in all aspects. Would definitely recommend.
The packaging and the tarpaulin were delivered with a hole right through.
As we had a booked a day for people to fit it over the barn my husband had to repair it using a large waterproof patch.
Not what we wanted as it was replacing one that had already been patched.
I was concerned even to the point of opening the product that it wouldn't fit given the complex shape of the garden swing seat we wanted to cover.
However, the designers came back and asked additional questions, then a plan. I made a couple of changes to the plan and a revised drawing was sent through.
The product fits perfectly and the quality of the stitching and fabric is possibly even better than we expected.
I have no hesitation in recommending this Company to others.
Oh…and it was delivered within a couple of weeks or so.
Thank you so much for your thoroughness.
Kind regards,
Andrew
Site easy to use and ordering straightforward. Item arrived quickly and was just what we wanted to protect the front of a log store.
Very easy site to navigate and enter cover dimensions. The cover was made to supplied dimensions and arrived early
Excellent product, 5 stars
Would happily advise anyone to buy for them
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Teresa. We want to reassure you that each product undergoes quality checks and is packaged securely to prevent any damage that may occur. We deeply regret any transit damage that occurred due to circumstances beyond our control. We recognize that you were forced to patch it and install it due to its urgency. If you have had the product and/or packaging damaged, we would appreciate it if you could send us pictures at [email protected]. We will review them and offer you the best solution we can devise.