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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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We were very happy with both the products and service generally
A quick and easy process aided by online help. Samples arrived quickly ahead of schedule. Lots of colours and styles to choose from so very impressed. Thank you
Easy to order. You noticed our measuring mistake and contacted us
It is a perfect fit very pleased
Excellent service, easy measure system & swift delivery. They look great in the garden & are nice and thick material
Just as ordered, good quality, quick service. Easy to follow website.
Very easy to order and my cover arrived promptly and the perfect size. Thank you
Great service and product! Have ordered before and will defo order again in the future
The cover was a chair that was an odd shape and the team spent a lot of time making sure that it was all the right dimensions
Very good website however the cover is a lot bigger than we ordered
Very good communication. Covers and all are very helpful in ensuring covers are designed for the furniture. Excellent service.
Top quality covers. The fabric is lovely to the touch but strong and appealing to the eye. The workmanship is amazing as they look really professionally made. Very happy customer.
Quick and perfect
Tried other companies online with no response. Thank you for the perfect cover.
The service received was exceptional, they ensured they covered all the provided measurements and insisted on double and triple checking, but when the product arrived it was a perfect fit so it was worth going back and forth.
Quality of the product was also A1
Great value for money and high quality. Now installed and looks great.
Mr wife emailed you a week or so ago with some issues with the audit but has not heard back. Pls could you call her on ******* *******
I had to make a change to the order after sign off. They were there out of hours and resolved the issue
Created perfectly fitting covers for my awkward sized garden benches and other furniture. Great comms and requested pics and confirmation of a few measurements just to ensure perfect fit which they achieved at a very affordable price. Should last forever too. Very pleased
Excellent service and item really good quality delivered quickly. Only grumble was most of the packing wasn't recyclable
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Graham, we are sorry to note your disappointment with the product received. Upon checking the order details, we have manufactured the product same as ordered and approved working drawing. Furthermore, we are sorry to inform you, unfortunately, we have not received any email from your registered email address. Also, due to security reasons, we are unable to see the mentioned contact number in the review comment. However, as you have shared your feedback with us, we have forwarded the same to the concerned team. They will contact you soon via email to reverify the details.