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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Very easy site to use, item was as requested, arrived in good time and is of good quality.
Was supposed to arrive before 12 noon and a signature required.Having waited in all morning we were just about to go out when they arrived after 3pm.
Easy to use site. Clear explanation of which measurements were needed. Being able to add a photo of the old cushions gave me confidence that the new ones would be correct.
Easy to use site, made it easy to order exactly the size and shape needed. Fits perfectly and really good quality material. Not a bad price either.
Have ordered before so all good thank you, will order again when I need something
Excellent was delivered in good time and as described
Impossible to comment until I receive the goods
Easy enough gave the measurements and Bobs your uncle fits perfect
I had an issue with delivery of my original order, it took a little while to resolve, but when it was resolved (a second product was sent as the original never arrived) the item received was higher quality than I expected
Bought a car cover which fits well against the model indicated on the ordering section and hopefully it is breathable!
Very happy with attention to detail on custom order; cost; quality and delivery timescale.
Good on line ordering system, attention to detail very good
Easy fast bought for small spray shop area +++++++
Very satisfied. Second order, really pleased. Sent photos and they were made perfect
The communication was excellent - i didnt know if i had measured right as i had odd shaped cushions.
I ordered covers for my cushions for my summerhouse - shaped hexagonal!
They took a while as they were made in India, it was worth the wait, the material was just right, outdoor waterproof. It worked out much cheaper than buying in B&Q AND i got the exact measurements that i needed. Overall the service was excellent and, i'd definitely order again.
Glad I went ahead in the end. Although I initially thought I was ordering from a uk country
I wanted to make sure that the cover was made to my exact measurements with my own leeway calculations. The team at Cover & All did this and the quality is as we hoped for.
Quick and the customer service provided on the phone was excellent. Definitely will be ordering from these guys in future. I can't fault the quality of the clear vinyl cover I purchased, it keeps the water out and that's all I wanted.
I'm not entirely sure why their customer services department is being slated in reviews online either? I called them to make sure they were able to stitch the zipper in a specific way for me and they even sent me a mock-up of my design before they started making it.
If you're still in doubt then maybe just ask for a mock-up in future?
Phenomenal service, I'm so grateful.
I had quite a specific order and Covers & All were great in making sure they understood. Great job all round.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

