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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Seems very well made, this isn't a shaped cover just a large rectangle. If I bought again I would perhaps ask for some shaping as it is quite baggy on the two ends due to the shape of a forklift. Order was delivered quickly and was reasonably priced, would definitely recommend.
Easy to use website and very speedy service. Would recommend it to anyone looking for a made to measure cover.
Hey Richard! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Given the size of the tarpaulin I ordered I was disappointed to find that there were only eyeholes in the four corners. It would have been better to have an additional 2-3 along each side. I don't this four will be secure!
Hi Richard, we regret to learn of your dissatisfaction with the received product. As a custom business, we understand the unique preferences of each customer. To cater to individual needs, our product page offers various grommet options for selection. Upon reviewing the order details, we can see that the order has been placed with the "Grommets Only in the (4) Corners," and the product was manufactured accordingly. Additionally, an immediate confirmation is sent to your registered email address upon order placement, containing comprehensive details for your review. We acknowledge that the online ordering process can be confusing, and we empathize with your situation. Should you have any further concerns or inquiries, please don't hesitate to reach out to our customer support team via phone or chat.
The email I got from Cover & All UK indicated that delivery would be between 9th and 16th February. Goods were delivered on 5th February when I was down in England at a funeral. I got an email from Cover & All UK that goods had been delivered attaching a delivery note from FedEx stating that I had signed for the goods. Clearly not since I was in England. Several emails later I was advised that FedEx had attempted to deliver numerous time (eh no) and that I could collect at their warehouse in Edinburgh. I duly took the time to go there only to be advised at reception that this was a standard email from FedEx and that goods had been delivered. FedEx contacted the delivery driver who came around to the house and showed me where he had deposited the goods. I asked him why no note had been put through my door to this effect and why it had stated on the delivery note that I had signed for the goods. He just shrugged his shoulders as if this was standard practice. I spent a lot of time in email correspondence with Cover & All UK who were very prompt in responding but almost saying that it was my responsibility to deal with the Shipper (FedEx) Clearly not true but I have the goods now which is great, but all it took was to delivery when you say you were going to deliver and when I was not in leave a note stating where the product had been left.
Easy to navigate website, easy ordering, great value and quality and delivered in no time!
Hey Michelle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent instructions to measure for custom cover
Hey Fiona! We're pleased to know that you found the instructions on our website easy and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey John! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Really affordable bespoke cover for my tiled table. Very happy - good quality. Fitted perfectly
Thank you, Helen, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I have a jaguar F-Type and struggled to get a cover that was a good fit, the cover from Covers&All fits perfect and even with the high winds had lifted.
Hey James! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order custom cover. Well made quality item, correct dimensions. Arrived quicker than expected
Thank you, AW, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Ordering was so easy on the web site made it quick to place an order
Hey Peter! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Top class products. Very fast delivery and my go too for covers etc.
Hey Dave! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
From start to finish I've had nothing but praise for there products and service.
I am a returning customer and will use again.
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very helpful being able to purchase a waterproof cover for my folding shower chair! Is that a first for you! Triangular shape matches a triangle cushion!
Thank you, Caroline, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. Since we specialize in customizing and can create the cover to your specifications, you can be sure that, even if this is the first order, we will fulfill your request. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I found the cover on line and it looked good quality. It was delivered quite quickly and I am pleased with it
Hey Nigel! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Excellently Easy Website and Ordering Process - Wish all were this good - Hope the Quality of the Covers are equally as Excellent
They Are - do not anywhere else
Hey Paul! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. With every order, we make an effort to make sure you don't feel let down. We will wait for your final review after receiving the product. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very easy process from order to delivery, great product, excellent quality, can't fault them. Will certainly be using again
Thank you, Keith, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Table cover was well made and delivered in good time and easy to track
Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Thank you, Robert, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Brendan! We're thrilled to learn that you're satisfied with the quality, pricing, and timely delivery of our product. In our custom business, we are dedicated to meeting product requirements. If you need a customized cover, feel free to upload a real-time product image and outline your specifications in the "Any special request for us?" box. This way, our team can process your order accordingly. If you have any other concerns, please feel free to contact our customer support team via call or chat. We look forward to delighting you again with your next order!