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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Being made to Measure was an advantage as our corner sofa is a small one, very happy and quick delivery
Easy to order and gives you a price straight away! Have used covers&all in the past and find the quality is great! Would just love more options for outdoor cushion covers (in terms of colour and patterns of fabrics)
Hi Eleni! We're thrilled that you're happy with our product, pricing, and quality. Additionally, we'll make sure to pass along your feedback about the material and colors to the appropriate team to enhance the customer experience. If you have any other concerns, please feel free to contact us.
Was pleased to be able to see and feel the material before placing an order
Site has lots of information and where I needed clarification the agents were helpful
Hey Wendy! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
All good - shame my second order was not recognised for free postage as had already paid for first order.
Hi Grant, we're sorry to hear that you find our website difficult to navigate, and we apologize for any confusion it may have caused. Your feedback is valuable to us, and we aim to resolve your concerns. We'd like to clarify that we provide free shipping on orders over £49.00, which is why shipping charges were applied to the second order.
Hey Claire! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Everything was brilliant, customer, service delivery and the end product.
Hey Nicholas! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Amazing I'm very happy with with your recommendations and am looking forward to visiting again super happy with the design
Hey Nicole! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Angi! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Received my order in the custom size that I ordered after just over a couple of weeks. Great quality, it looks perfect
Hey Francesca! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Every stage of purchase was easy and I got exactly what I ordered. Did not need to contact Customer Services. Very happy and would use again.
Hey Jennifer! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Goods as expected; great value and quality. Second order and oils buy again
Hey Philip! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good products great price. Quick delivery. Fits well over product, material appears of a good quality.
Thank you, Paul, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and price. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Ordered a half rounded cushion cover and was so pleased with it that I've ordered another
Hey Carol! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We are sorry to learn about the inconvenience, Paul! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.
I was very pleased and surprised at the excellent fit of the cover not to mention the excellent quality of the material. Thank you!
Hey Carole! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Just very straightforward. They were good value and delivered without issue
Hey Martin! We are delighted to hear that you are pleased with our product, ordering process and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy ordering. Good quality material. Very pleased with the order.
Hey Francine! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I bought some bespoke outdoor cushion covers to replace damaged bramblecrest ones. They were very quick to make and dispatch and of excellent quality. I couldn't be happier. Thank you!
Hey George! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Got some reason the order would not finalise just kept circling? Soon sorted and was worth it for final product which is excellent 😀
Hey Elizabeth! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Got some reason the order would not finalise just kept circling? I started again and has now gone through 😀
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Delyth! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!