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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered a sun shade triangle. It was easy to design the size and additional options. The sun shade was good quality and the delivery was reasonable at 10 days.
The delivery date was made clear from the start too.
Overall just right for what we were looking for.
Slick and easy to use.Cant flaw the service or product. Customising the cover was easy.
Hey John! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I'm extremely happy with the parasol cover for my cantilever parasol, I couldn't find one that was the right size so tried Cover & All uk. The design team made sure that the measurements were all correct before making the cover. The fabric is far superior than most online including the zip. I now have a lovely cover that fits nicely that will keep my parasol dry and prevent uv damage. The price was excellent for the service and product, thank you! 🤩
Hey Lisa! We are delighted to hear that you are pleased with our product, service and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order
100% recommend this company. Firstly, I ordered the wrong size, (my fault) their customer service sorted it - immediately! Quality and service are fantastic.
Hey Barbara! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very pleased with the customer service and attention to detail. Covers arrived within 3 weeks of ordering. Excellent value for money.
Hey Dorothy! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Nigel! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy to order Very simple to pay.Delivery costs not prohibitive so all good
Hey Anthony! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
A good service, I called and spoke to the advisor who helped me to put the order through
Hey Katherine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I really should have read these reviews before buying!
Ordered and paid much more than other places as I thought it was UK and a better quality. Unfortunately my parcel was directly sent from their outsourced factory in India.
I wouldn't mind so much but the quality is just very very poor. Seams are not even and just wonky and it may as well have holes, as soon as it was left overnight with a little dew (not rain) it leaked and made my cushions very wet.
Super disappointing. Will never use again.
We apologize for any inconvenience, Stu! No need to fret—our team is ready to assist you. Unfortunately, we couldn't locate relevant details based on your email address. Kindly reach out to us at [email protected]. Rest assured; we'll do our utmost to provide you with the best possible resolution.
Bought on line with a discount code,product arrived about 3 weeks later( didn't know it was been made in india). Fits well and worth the money
Hey Andrew! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Sizing was easy on the website. The sales team contacted me to ensure my measurements were correct because my table had shelves sticking out. Just a nice touch because this could have been an expensive mistake on my behalf.
Hey Darren! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Delighted they could be made to exact bespoke sizes. We had no need to make further contact and the covers arrived in about 12 days after ordering.
Hey Chris! We're pleased to know that you were able to order the custom products are per your requirements. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Had what I was looking for, at a good price. Easy to use website
Hey Emma! We're pleased to know that you found our website user-friendly and happy with the pricing. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy to order, lots of choice of cushion shaped and I am very happy with them, great quality and sturdy zips.
Hey Amanda! We are delighted to hear that you are pleased with our product and order process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good quality product. Difficulties with the dimensions even though the tool for the measurements is excellent. However, I had to send 4 times to measure the dimensions of the product as every time something would change. The final product matched 80% of the dimensions
Hey Douglas! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Thank you, Jill, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Easy website to place, very good price and perfect fit for storing and protecting patio heater
Hey June! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Beth! We are obliged to receive a 5-star rating from you. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very professional service. The quality of the cushions is excellent and the delivery was quick. I would highly recommend Covers & all.
Thank you, Maria, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Paul! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!