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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Will be using again, fit perfectly as I wanted it for my Pergola. It would be nice to get them quickly but will still use them again
Would recommend this company for their product and service. Did exactly what was required.
Hey Shirley! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product and service. Cover was quality heavy duty cove. Far better than the cover that came with the heater
Hey Kevin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Really pleased with the cover. Material is strong and waterproof. Very pleased with the design team, I asked for a square cover and sent a picture of the table and bench seats that pushed under the table, design team noted that the bench seats had rounded corners and asked for the measurements. The cover fits perfectly much better than the original square cover that came with the patio set. Very pleased with quality, service and price
Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My order was processed very quickly, I was kept informed of progress via regular email updates. The cover arrived very promptly and is high quality and a good fit.
Hey Emma! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fault less service even when I forgot to apply the discount code. Honoured the code discount will be recommending most definitely
Hey Sam! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Took the time to get the cover just right. Impressed with that and the end product. Very customer focused.
Hey Nick! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
First class service and product. Really couldn't have made it cheaper and the workmanship
Is excellent
Hey Sarah! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Yet to put it on top of my pergola but looks heavy duty and strong only downfall is it's pretty big and only has eyelets on the corners could have done with them all around to secure it better, however not sure if that option was available so could have been my order error But all round great service and product
Hey Ella! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
An easy ordering experience that resulted in the perfect cover for the job in a short amount of time. It doesn't get much better.
Hey Neil! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy to order both cover and filling. Good quality product and all around good and simple service.
Hey Elena! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am so impressed with the service and quality of the products from Cover & All. The online ordering process is great, the style/ colour options are good and the additional extras are good too. I was very impressed with the time from order to delivery as these are bespoke covers. I ordered a cover for a bbq and for garden furniture and I am impressed with both.
Hey James! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered a cover for our garden fire pit using the design on the website. It was simple to use and select the dimensions necessary. The cover arrived in good time and fitted perfectly for its required usage using a very good, hard-wearing, waterproof material. I'm extremely pleased with the finished product.
Ordering process was straight forward and easy to follow. Order arrived early and to requested measurements.
Hey David! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Our outdoor furniture needed a cover so that we don't have to remove the cushions after every use. We decided to go for a custom design as our furniture is not from a well known brand.
We are very pleased with the cover. It feels substantial and appears to be waterproof. It also fits very well which will reduce the likelihood of puddles forming after a rain shower.
Hey Jurgen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great experience and I will use again when needed.and would highly recommend to anyone.
Hey Ricky! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Unfortunately I sent off the order with the wrong measurements, I have since reordered with correct details as the quality was 100%. Service is impeccable 👌
Hey Gary! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Dear, Naran. Thank you for your positive feedback! We're thrilled to hear that you're happy with the product and plan to buy it it again. If there's anything we can improve to earn a higher rating, please let us know!
Great service, great product. Would highly recommend. Will look forward for placing more orders.
Hey Carol! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The communication between myself and the design team was excellent. They ensure that you measure correctly so you get a cover that fits.
Hey Ray! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered 3 covers and they are all well made and fit perfectly. The zipps appear to be good quality.
Overall very pleased.
If you prefer to support local or UK businesses, be aware that these are made in India.
Hey Tracey! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date


Hey Rachael! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!