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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
Follow Rachael N.
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Perfect fit
August 1, 2024

Will be using again, fit perfectly as I wanted it for my Pergola. It would be nice to get them quickly but will still use them again

Date of experience: July 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Rachael! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great item
August 1, 2024

Would recommend this company for their product and service. Did exactly what was required.

Date of experience: July 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Shirley! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Great product, great quality
August 1, 2024

Great product and service. Cover was quality heavy duty cove. Far better than the cover that came with the heater

Date of experience: July 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Kevin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great company/product
August 1, 2024

Really pleased with the cover. Material is strong and waterproof. Very pleased with the design team, I asked for a square cover and sent a picture of the table and bench seats that pushed under the table, design team noted that the bench seats had rounded corners and asked for the measurements. The cover fits perfectly much better than the original square cover that came with the patio set. Very pleased with quality, service and price

Date of experience: July 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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My order was processed very quickly, I was kept informed of progress via regular email updates. The cover arrived very promptly and is high quality and a good fit.

Date of experience: July 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Emma! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Out door cushions
August 1, 2024

Fault less service even when I forgot to apply the discount code. Honoured the code discount will be recommending most definitely

Date of experience: July 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Sam! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Excellent
August 1, 2024

Took the time to get the cover just right. Impressed with that and the end product. Very customer focused.

Date of experience: July 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Nick! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Couldn't be happier
August 1, 2024

First class service and product. Really couldn't have made it cheaper and the workmanship
Is excellent

Date of experience: July 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Sarah! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great heavy duty cover
August 1, 2024

Yet to put it on top of my pergola but looks heavy duty and strong only downfall is it's pretty big and only has eyelets on the corners could have done with them all around to secure it better, however not sure if that option was available so could have been my order error But all round great service and product

Date of experience: July 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Ella! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Simple and effective
August 1, 2024

An easy ordering experience that resulted in the perfect cover for the job in a short amount of time. It doesn't get much better.

Date of experience: July 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Neil! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Good service all around
August 1, 2024

Easy to order both cover and filling. Good quality product and all around good and simple service.

Date of experience: July 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Elena! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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My go-to place for outdoor covers.
August 1, 2024
Updated review

I am so impressed with the service and quality of the products from Cover & All. The online ordering process is great, the style/ colour options are good and the additional extras are good too. I was very impressed with the time from order to delivery as these are bespoke covers. I ordered a cover for a bbq and for garden furniture and I am impressed with both.

Date of experience: July 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Fire pit cover
April 30, 2024
Previous review

I ordered a cover for our garden fire pit using the design on the website. It was simple to use and select the dimensions necessary. The cover arrived in good time and fitted perfectly for its required usage using a very good, hard-wearing, waterproof material. I'm extremely pleased with the finished product.

Date of experience: April 20, 2024
GB
1 review
0 helpful votes
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Ordering process was straight forward and easy to follow. Order arrived early and to requested measurements.

Date of experience: July 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Our outdoor furniture needed a cover so that we don't have to remove the cushions after every use. We decided to go for a custom design as our furniture is not from a well known brand.
We are very pleased with the cover. It feels substantial and appears to be waterproof. It also fits very well which will reduce the likelihood of puddles forming after a rain shower.

Date of experience: July 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Jurgen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great tarpaulin
July 31, 2024

Great experience and I will use again when needed.and would highly recommend to anyone.

Date of experience: July 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Ricky! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Quality
July 31, 2024

Unfortunately I sent off the order with the wrong measurements, I have since reordered with correct details as the quality was 100%. Service is impeccable 👌

Date of experience: July 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Gary! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Good device
July 31, 2024

Happy product. Will buy again. Good hard wearing items...

Date of experience: July 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Dear, Naran. Thank you for your positive feedback! We're thrilled to hear that you're happy with the product and plan to buy it it again. If there's anything we can improve to earn a higher rating, please let us know!

GB
1 review
0 helpful votes
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Great service, great product. Would highly recommend. Will look forward for placing more orders.

Date of experience: July 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Carol! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great communication
July 31, 2024

The communication between myself and the design team was excellent. They ensure that you measure correctly so you get a cover that fits.

Date of experience: July 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Ray! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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I ordered 3 covers and they are all well made and fit perfectly. The zipps appear to be good quality.
Overall very pleased.
If you prefer to support local or UK businesses, be aware that these are made in India.

Date of experience: July 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Tracey! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!