On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very impressive customer support went the "extra mile" to ensure the covers were the correct size.
A very well made product, I will use you again.
The service and delivery was great as they arrived 3 days earlier than expected.
Hey Philip! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good business, quick and easy to order and good quality items. Glad I went went with these.
Hey Claire! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Ian! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
These fitted just perfect. They were the right size and has kept out the rain. Would recommend.
Hey Anita! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Our log store cover was delivered ahead of the forecast date.
Hey Bill! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent service, supplied on time with care, perfect fit and easy to cover outdoor garden table.
Hey Jennifer! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy to order from Covers and all. They are make sure with you before production. So I am happy with service.
Hey Jagat! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I chose the best quality cover because my bbq will be outside for the winter
Best quality means less choice of colours.
Payment choices didn't work when I tried. Afterwards I realised that your supposed to open an account before you try and purchase. Made me angry at the time.
Measuring is difficult until you understand what they are asking. After a difficult start I was able to discover what they needed.
There were lost days in the process because I didn't know they HAD replied with yet another query.
SO, make an account
Go to your account every day to check for queries
Triple check your own measurements
Triple check their measurements
Be sure you are using the same language e.g. front, or measuring from the left.
It will get easier.
Even when it's all correct; production will not start until YOU approve it.
Delivery period is ok, considering...
ALSO, revert means 'get back to us'
Good luck, the quality is good
Hello Nigel, Thank you for your feedback. We’re pleased to hear that you are happy with the product you received. However, we apologize for your disappointment with the pre and post-order processes. We always strive to make the process simple and easy to follow, and we understand there is room for improvement. We have forwarded your feedback to the relevant team to enhance the customer experience. Please note that you can place an order without creating an account, as we allow for guest checkout. If you have any other concerns, please feel free to contact us.
Good quality wood, arrived on time and easily fairly easy to assemble and all the parts and attachments etc were there. Has made a nice addition to the garden.
Hey Stephen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
👍easy to use site and delivery was right on time, the cushion covers look really nice and fit perfectly, thankyou
Hey Theresa! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Quick turnaround and delivery
Just what I wanted and unable to find it elsewhere
Hey Louise! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I cannot praise Covets & All enough.
Excellent communication through the design phase to ensure they produced a cover to my exact specification.
Once signed off the cover was made and delivered very quickly.
I have no hesitation in recommending them to anybody is looking for the perfect cover.
Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The quality of the material and stitching is better than I expected. Taped seams too. Glad I asked for elasticated corners and zip. The short buckled strap at the zip opening was a welcome surprise, as I was not aware that would be included with the zip option.
I would buy from this company again.
Hey Christopher! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product was made to my measurements and is good quality. Customer service was very helpful
Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Really pleased will definitely recommend and will definitely use again
Hey Chris! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I love how customizable the cover is. CS super helpful and quick to assist via chat to direct which design I was looking for. Speedy delivery and is of excellent quality. Love it!
Hey Helen! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Our communication went really well, we got the size and shape right, good job everyone 🤙
Hey John! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Cover and all got in touch after I made my order to confirm sizes. I sent them some pictures and they made perfect covers. My covers also arrived a week earlier than they said which was great!
Hey James! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Wow. So impressed. Brilliant quality and generous covering. They say they add some extra onto the measurement and it's more than ample for some give. We thought w RC would have to turn the table seats sideways and place underneath but the cover fits everything in situ perfectly sturdy and great tie points. Easy ordering process and quick delivery. Strong. Quality manufacture. Professional and i highly recommend. Reasonably priced and is definitely use this company again.
Hey Tamasine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!