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Covers & All Canada Reviews Summary
Covers & All Canada has a rating of 4.6 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Canada most frequently mention good quality, customer service and fast delivery. Covers & All Canada ranks 10th among Home Decor sites.
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I was contacted a couple of times to verify some information and the results were very good, it is a perfect fit and the quality of the product is excellent.
Delayed delivery and a second rate product.
So disappointed and feeling totally ripped off
Hi Alan, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Very straight forward site to use with excellent choice
Instructions to measure were clear and the covers fit perfectly. Upgraded to the highest quality and am very happy with the quality of the material. We have the middle version at our lake for the outside furniture and find this much easier to place and remove.
Hey Paul! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Mike! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I had a pillow that I wanted to repurpose for outdoor use... found covers and all, and was able to get the perfect cover at half the price of a full replacement.
Hey Caroline! Thank you so much for sharing your experience! We’re thrilled to hear that the process was easy and that you found the perfect fit for your pillow. Repurposing for outdoor use is a smart move, and we’re glad we could offer a cost-effective solution that worked just right for you. Your satisfaction means a lot to us, and we look forward to helping with any future projects you may have.
Very easy to place my order. They carefully produced my screen and delivered 1 day early
Hey Vahe! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I bought the exact same cover 6 years ago, and the quality has decreased substantially - while the price went up. Customer service through the customization process was also very difficult to deal with.
Hi Josh, Thank you for sharing your feedback with us. We’re sorry to hear that your recent experience did not meet the expectations set by your previous order.
Please note that the fabric used in your recent order differs from the one used six years ago, which may account for the difference in quality you’ve noticed. We also sincerely apologize for any inconvenience caused during the customization process, especially regarding the back-and-forth in finalizing dimensions.
If you are facing any specific issues with the quality of the product received, we kindly request that you raise a support ticket through your account and provide detailed information. This will help our team review your concerns thoroughly and provide a prompt resolution.
Rest assured, we are committed to ensuring your satisfaction and will address any issues you report as quickly as possible.
Thank you again for your feedback and for giving us the opportunity to improve.
1. I wanted to duplicate an order and had to call in.
2. My 40% off coupon code didn't work.
I purchase two 18 oz 9' x7' canvas tarps. They are much heavier than I expected, somewhat rigid, hard to fold so was not the best answer for what I need since I have to regularly take them down. The no return policy unless defective means I have to keep them regardless.
However, the shipping was prompt, well packaged and arrived a day earlier than expected.
Hi Eileen, we’re sorry for the inconvenience caused. The material thickness and specifications are mentioned on our website, and your order was shipped accordingly.
We do offer a resolution in cases where there is a manufacturing defect on our end. However, in your case, no manufacturing issue is there.
That said, your feedback is important to us, and we will definitely consider it as we work to improve the customer experience. We're also glad to know that you were satisfied with the turnaround time and packaging.
I had trouble finding simple 7 x 9 canvas tarp I had seen on facebook and the jump in price between 4x4 custom canvas tarp and slightly larger seemed huge.
But the site
I received the covers and the zipper was not were I thought I had ordered it. My mistake. However I did have assurance on the item and cover all is on the process of making it again at no cost to me. Excellent service
Hi Robert, Thank you for your kind words and for sharing your experience! We’re glad to hear that the assurance coverage helped make things right and that you’re satisfied with the service provided. Mistakes can happen, and we’re always here to ensure you’re taken care of. We look forward to delivering your updated cover soon!
If you're looking for magnetic screens, this is the place for you! We have an oversized patio glass door, so we sent in our measurements and it came back perfect! Absolutely love it, no tools needed and setup was less than 10 minutes!
Hey Diana! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I checked, double checked, then triple checked our measurements to replace our outdoor cushion covers. I was satisfied I inputted the right measurements and although I was worried because the price was a bit steep (I did order many), they turned out to be PERFECT when we received them. I was also concerned about quality but the fabric is sturdy with waterproofing and vents to help dry them out in case they get wet in a storm. I am super satisfied with this product and would order again!
Hey Tara! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good quality, fit perfectly and Quick shipping(only 2 weeks from order to receiving it.
Hey Linda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It is misleading into thinking the covers are good for individual cushions. The material I found out too late is meant more to cover the whole chair/bench etc. In the heat of the summer the material would not be good to sit on, it is almost like rubber, so you can imagine.
Hey Sylvia! Thank you for your feedback. We’re sorry to hear the material wasn’t what you expected for individual cushion covers. Our covers are designed to protect furniture like chairs and benches, with heavy-duty material for durability and weather resistance. We understand this might not be ideal for direct seating, especially in hot weather. We appreciate your input and will use it to improve our product descriptions. If there’s anything we can do to assist further, please don’t hesitate to reach out.
Very pleased with the quality of the fabric, foam & workmanship of the round chair cushions. They arrived quickly as well.
Hey Mary! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The only thing is there were no updates so I didnt know where the order was at. But it arrived the day promised. And I'm
Pleased
Hey Karen! Thank you for your feedback, we’re glad to hear your order arrived on time and that you’re pleased with the product. We sincerely apologize for the lack of updates during the process. Please note that we do send email notifications at each stage of the order. We're sorry to hear that you may not have received them, and we will certainly take your feedback into consideration to improve our communication and ensure a smoother experience in the future. If you ever need assistance tracking an order, feel free to reach out to our team we’re always happy to help.
Ordering online was easy with step by step directions. The site included all the details needed to order correctly.
Hey Cynthia! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I ordered my cushion covers on line with the dimension form provided. A perfect. No issues at all. Covers look great. Very pleased.
Hey Lorraine! Thank you for your kind words! We’re delighted to hear that ordering your cushion covers online was easy and that the covers fit perfectly. It’s wonderful to know you’re very pleased with the look and quality. We appreciate your support and look forward to serving you again soon!
Hello! Thank you so much for your kind words! We’re thrilled to hear that you're pleased with your custom square cushion — from the quality of the fabric to the craftsmanship and fast delivery. It’s always our goal to provide well-made, high-quality products delivered promptly, and we’re glad we could meet your expectations. We truly appreciate your support and look forward to assisting you again!
I needed an irregular shaped outdoor curtain. The site does not allow for measurement on all four sides.
I had difficulty making the customer service rep understand.
After downloading a drawing and submitting all was good.
I am happy with the end product and would certainly recommend Covers and All.
Hello Mike, we're sorry for the inconvenience caused. During the checkout process, we do provide an option to enter a different shipping address. On the payment page, there's a checkbox labeled “My billing and shipping address are the same. ” If unchecked, it allows you to enter a separate billing address.
That said, since you've experienced an issue, our team has reached out to you via email to confirm the updated shipping address where you'd like the order delivered.
If you have any further concerns, please feel free to contact our customer support team via phone or chat—we’re here to help.
I was very happy from the time I placed the order to the time I tried it on. Everything flowed perfectly.
Hey Ray! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy website to navigate and order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Craig! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!