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Covers & All Canada Reviews Summary
Covers & All Canada has a rating of 4.6 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Canada most frequently mention good quality, customer service and fast delivery. Covers & All Canada ranks 10th among Home Decor sites.
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Very easy to navigate the site and did not take long to do my order and finish up.
Product appears good quality. Poor communication and customer service when dealing by phone. Promised discounts that they couldn't fulfill
Quality is good and arrived in relatively short time..
I had to call & email a few times to discuss the details of my order & everyone I dealt with was very responsive & helpful. Over all a very positive & good experience. Thanks very much.
Very Good product! Good Service from the beginning to the end! Fast delivery!
The blinds roll up unevenly, making it hard to turn. The materials does not appear to be of good quality.
Hi Mary, as part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects. It is unfortunate that sometimes a defect is not noticed, for which we apologize deeply. We would request you to record a short video depicting the issue and share it with us via raising a ticket from your Covers&all account. Please be assured that we will review and resolve it as soon as possible.
My two patio chairs were a smaller size than the usual. So I ordered custom covers from Covers & All. They even pjonedme to confirm my measurements were accurate. The covers arrived earlier than the expected time of arrival by two days. They fit perfectly and look great! Thank you for your great service. I highly recommend Covers & All for their great products and service.
Overall I am happy with the process and product. Trying to communicate with customer service to resolve an ordering issue became complicated.
Placing the order with all custom options was very quick and simple to follow, with confirmation of payment and order, delivery with tracking was quick and simple to follow. We will definitely recommend Covers & All to our friends/family and we will definitely use their services/products again in the future.
Very satisfied!
Excellent website. Easy measurements. I did add even another inch to what was suggested..
Great Products
Great Service
I was wanting something very custom and unique - a cover for a telescope...
I drew up a diagram, and Covers & All then sent me their interpretation, it was fabulous... I tweaked it a bit and then they created it - it works very, very well! Thank-you!
The constant Pop-ups asking if I needed help were BEYOND ANNOYING! Always in the way... Yes it's great that you have a chat service - put it in the bottom right out of the way, and pop-up only once - if the client cancels / denies needing help - DON'T POP-UP AGAIN! OMG I must have had to reply 3 times that I didn't want assistance - at least the first lady responded - with "thanks - here to help if you need it" BUT YET it continued to Pop-Up and Pop-Up and POP_UP - seriously if i hadn't already completed most of my choices - I would have gone somewhere ELSE
The price is good and placing the order was simple. The product ended up being exactly what I wanted!
Easy to order, delivered ahead of scheduled date.
Very good fit, done exactly to the measurements.
Very satisfied with the product and services.
Everything was great however where you put in your measurements is a little confusing but once I got it I got what I wanted
It took almost 2 months to received my spa cover. They had a problem with the shipping companies but with a little communication I got it in time for next year:)
Second time doing business with them and I will keep them in my good list.
Hi Partick, we sincerely apologize for the inconvenience this has caused you. This is surely not the ideal experience we want our customers to have. We have checked all the details and can confirm that the order was shipped as per the schedule from our end. Unfortunately, it was lost in transit due to an issue at FedEx's end. We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.
Quality is good. Excellent service.Im a satisfied customer. Will order again. Thank you
Great durable weatherproof cover for out outdoor fire pit, easy site to navigate and shipping was very quick, definitely recommend
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Eric, we regret the inconvenience this has caused you. Reviewing the order details, we found the coupon code that was offered by the Customer Service Representative was not used on the order instead another that provides a maximum of 60% discount was used. To avoid these kinds of issues in the future, we would request you to check for the Terms and Conditions of the coupon codes while placing the order. You may check the same on the website or contact our helplines to do the same.