On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All Canada Reviews Summary
Covers & All Canada has a rating of 4.2 stars from 3,579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Canada most frequently mention good quality, customer service and fast delivery. Covers & All Canada ranks 10th among Home Decor sites.
Instant Feedback
We monitor reviews for authenticity
It said with code free shipping but we got charged for shipping
It said with code free shipping but we got charged for shipping, it sure why
I feel as a returning customer the 20% discount should apply. I really do not recall getting a discount on my chair cover order last year. Very impressed that you dealt with my concern promptly and honestly. I recommended your company to my son and he just ordered a set of covers also. Thank you for great service!
I feel as a returning customer the 20% discount should apply. I really do not recall getting a discount on my chair cover order last year.
Difficile de se comprendre sur les mesures. Communication seulement en anglais.
Résultats pas tout à fait précis sur mon foyer. Mais, c'est acceptable vue la forme du foyer complexe.
Still haven't received my cover so I can not comment on the qualifying the product. Not impressed with the delay in the delivery.
Hello Lynn. The review request is managed by an independent third party service and set up to be sent automatically a few days after your order is shipped. You can ignore it until your order is delivered.
We make every attempt possible to meet the scheduled delivery date on each order. Regrettably, due to unexpected production issues your order was shipped 3 days late and further delayed in transit. We understand how this can be disappointing and apologize for the inconvenience.
We see that your order was delivered on 26 May and trust that you are happy with your custom fire pit cover. If you have additional comments or questions, please feel welcome to write to us at [email protected].
Hello Brian. We are truly sorry to note your disappointment.
Your order was placed on 29 April with Free Shipping for delivery by 19 May. This date has changed only once; due to unexpected production issues it was revised to 21 May. We apologize for any inconvenience this has caused. Per your conversation with our support team, we have initiated a 10% refund on the product cost.
Your order was shipped on 17 May with FedEx Priority; regrettably, it is delayed in transit due to factors outside our area of control. Per the FedEx tracking page the estimated delivery date is 26 May.
We appreciate your patience and are confident you will be delighted with your custom cushion covers. Meanwhile if you require assistance, please do not hesitate to reach us via our 24x7 phone or chat helpline.
I received what I asked for. The first time I ordered the wrong size.
I wanted to repurpose an unused queen bed as an outdoor daybed and Covers and All allowed us to get a custom outdoor mattress cover that fit perfectly and a reasonable price and delivery.
I chose regular shipping as I am not in a rush and it was simple to choose.
Great web site. Nice to be able to work on measurements and see your product. Product was made and very fast delivery.
Great web site. Nice to be able to work on measurements and see your product.
The cover fits perfectly. I wouldn't hesitate to order from them. Good strong material, great fit. The problem I have with this company is that I used a Welcome code to get 20% plus free shipping off my first order. Got the 20% but after 2 calls and 2 promises to get refunded for the shipping it never happened.
Hello Bonnie. Thank you for taking the time to review your Coversandall purchase. We are sorry to learn that you were unable to avail free shipping.
However, as mentioned on our homepage and all product pages (in the top left corner), free shipping is applicable on orders over $99. This is also mentioned in the welcome email and on the offer page:
https://www.coversandall.ca/welcome-offer
We see that though the second associate you spoke with did advise you of the above policy, the first associate inadvertently committed a refund. Please accept our sincere apologies for the miscommunication. Since it was promised to you we will honor it. Please allow up to 7 business days for the refund to be processed.
If you have additional comments or questions, please feel welcome to reach us via our 24x7 phone or chat helplines. We appreciate the opportunity to work with you. Thank you for choosing Coversandall.
Very good quality and well made product. What i've just said, says it all. No more comments.
Easy to order!
Great service!
Quality of covers seems awesome, interested to see how they hold up to the summer weather
I gave the correct dimensions for my spa. The cover itself is heavy gauge… but it is way too loose & sags in the middle. Not even sure of the necessity of the zipper… which in my opinion is useless! I'm having second thoughts and will no doubt have to go back to a standard, rigged cover.
Hello Manon. Thank you for taking the time to rate your Coversandall purchase.
Each cover is handcrafted by meticulously following the measurements and instructions you provide. You can view the final agreed dimensions in your Coversandall account. Kindly compare the agreed size with the cover you have received. If you find a discrepancy, please take a picture of the product showing the incorrect measurement using a tape measure and email us at [email protected]. We are committed to replacing any cover that has not been fabricated as ordered.
Note that as mentioned on the product page, "We add 1" to 2" leeway on the given width/depth, for an easy pull-in, pull-out."
Website easy to navigate, customer service responded quickly when I had a question. The product is high quality and exactly as ordered.
My wife and I were both pleasantly surprised by the quality and craftsmanship of the covers
The turnaround to deliver was about 12 days which I thought was very reasonable
I would recommend Covers & All
Just ordered online. Easy when came, didn't fit. They said it was my measurements. We both measured several times before ordering, even called thr #800 for advice. Now out $65.
Should have ordered from Amazon.
Custom fit cover fit perfectly and is way better quality than the cheap one it came with.
Very pleased with the table-cover. It is of very good quality and fits the table perfectly. A little mystified of the existence of the two "upside-down" pockets on the sides.
Worked out easily-gave the dimensions and received the cover. I had read other reviews that stated the cover was a little oversized which was also the case for ours but better it fit than not. The only issue is it drags a bit on the ground but we make it as tight as we can with the clasps to raise it up a bit. I see the bottom wearing out overtime pretty quickly.
Hello Danielle. Thank you for the rating and feedback on your Coversandall purchase.
Each cover is handcrafted by meticulously following the measurements and instructions you provide. You can view the final agreed dimensions in your Coversandall account. Kindly compare the agreed size with the cover you have received. If you find a discrepancy, please take a picture of the product showing the incorrect measurement using a tape measure and email us at [email protected]. We are committed to replacing any cover that has not been fabricated as ordered.
Note that as mentioned on the product page, "We add 1" to 2" leeway on the given width/depth, for an easy pull-in, pull-out."
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Bonjour Alain! Merci pour les commentaires sur votre achat Coversandall.
Nous sommes désolés qu'à l'heure actuelle, notre site Web et notre service n'offrent que des communications en anglais. Pour nous assurer que les dimensions correctes ont été finalisées, nous avons partagé un diagramme montrant les mesures de la couverture. De plus, comme mentionné sur la page du produit, nous ajoutons une marge de 1" à 2" sur la largeur/profondeur donnée, pour facilité d'utilisation. Veuillez accepter nos excuses si quelque chose a été perdu dans la traduction.
Nous sommes ravis que la couverture vous convienne. Si vous avez d'autres commentaires, questions ou suggestions, n'hésitez pas à nous écrire à [email protected]. Nous ferons de notre mieux pour interpréter vos commentaires et répondre en français.