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Covers & All Canada Reviews Summary
Covers & All Canada has a rating of 4.5 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Canada most frequently mention good quality, customer service and fast delivery. Covers & All Canada ranks 10th among Home Decor sites.
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The ordering process was easy with you online ordering portal.
Nice choice of colours.
The order came did arrive approximately 5 weeks after order which is not bad at all as these were customer orders.
The items were packaged very well
We already had a Big Green Egg cover which has held up very well over the past 3 years.
Samples received quickly and displayed well. Very helpful
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Sandy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Havnt received the product yet but the site experience was great! Easy to navigate and detailed specifications within the ad itself, will return to review the product when I receive it
Hi Michel! Thank you for your kind words. We're thrilled to hear you found our website easy to navigate and informative. Your satisfaction is our priority, and we're here to ensure your experience remains seamless. We look forward to your thoughts once you receive the product. If you have any questions or feedback in the meantime, feel free to reach out. Thanks again!
Perfect fit. Was nervous that the grey colour would be different, but it looks exactly like the colour shown online
Hey Lina! Thank you for your wonderful review! We’re thrilled to hear that your order arrived exactly as expected and that the grey color matched perfectly. We understand how important it is to get the details just right, and we’re glad we could meet your expectations. If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!
Timely delivery and reasonable packaging, appears to be good quality, easy to use. Only complaint: had to turn cover inside out as L-shape was reverse
Hey Carola! Thank you for sharing your feedback with us! We’re glad to hear that you’re satisfied with the timely delivery, packaging, and quality of the product. We apologize for the mix-up with the L-shape, and we appreciate your understanding in having to turn the cover inside out. If you need any with this, please don’t hesitate to reach out. We’re here to help!
Ordering with CoversAll was, again, simple process, good simple website to navigate and choose products. Good communication, good guidance to help with measures, which were slightly amended with mock up supplied, checked and re-confirmed. Product arrived in good shape, good measures, early, no delays for this time of season. Considering other products..
Hey Claude! We are delighted to hear that you are pleased with our product, service and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good website guidance for measuring and choosing product. Appreciated that measures were confirmed by Covers&All before final order. Received product in good condition, no damage, and arrived earlier than promised. Good experience for first time buy. Will consider further purchases with this type of service.
We installed these curtains to enclose our back deck and they are amazing.
Hey Isabelle! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy to use web interface for custom covers. Was a bit difficult to understand for applying the color from a second page option.
Hey Maxime! Thank you for sharing your experience with our custom cover web page app! We’re glad to hear that you found the interface easy to use and helpful for designing your custom covers. We appreciate your feedback regarding the color selection process on the second page. We’re always looking for ways to improve, and your insight helps us enhance the user experience. If you have any additional suggestions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing us for your custom cover needs!
Good product - I am happy with what I got. Thanks for all the help. Came on time!
Hey Carl! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The curtains, construction, looks, colour, height are all great. The problem is with the wording of the measurements and what they allow for differences and what not. It needs to be more clear. My curtains were not wide enough despite my thinking that I was giving the right measurements. Thank goodness I can modify my opening to ensure they fit properly.
Please improve the measuring process and terminology.
Hey Tony! Thank you for your feedback. We’re pleased to hear that you’re happy with the overall quality, construction, and appearance of your curtains. However, we apologize for the confusion regarding the measurement instructions. We appreciate your feedback, and we understand how important it is to provide clear and precise guidelines for our customers. Your suggestions are valuable, and we will review them to make sure we can provide a more seamless experience for future orders. If you need any further assistance with your curtains or have any questions, please don’t hesitate to reach out. We’re here to help!
They work with you to ensure that everything fits properly.
Hey Evelyn! We are delighted to hear that you are pleased with your overall experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website was very easy to navigate and placing the order was secure. I was happy to order from a Canadian company.
Hey Sheila! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order & adjust as we went. Great team to work with! Outcome was as designed and drawn!
Hey Elia! Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found the design process smooth and that working with our team was enjoyable. It's always our goal to ensure that the outcome aligns perfectly with your expectations and design vision. We look forward to assisting you with any future projects and appreciate your trust in us. If you need anything further, please don’t hesitate to reach out!
Issue over covers difficult to fit on furniture. After going back and forth for a few months came to a satisfied resolution.
Hey Lucy! Thank you for your patience and understanding as we worked through the issue with your covers. We’re glad to hear that we were able to reach a resolution that left you satisfied. Your feedback is invaluable, and we appreciate your continued trust in us. If you need anything else in the future, we’re here to help!
Good product and experience. Got just what I ordered and product came quickly.
Hey Douglas! Thank you for sharing your experience! We’re glad to hear that you’re satisfied with your product and that everything arrived quickly. We appreciate your business and look forward to serving you again soon.
Hey Luc! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product, quick turn around time from ordering to delivery, product exactly as described
Hey Russell! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Problem with emails not received for confirming dimensions and incomprehensible agents on the phone. Thanks to Kathy who solve the issues and helped the process.
Hello Marc-Andre, we apologize for the inconvenience you experienced with the ordering process. We strive to make the process easy to follow and always aim to provide efficient service to our customers. It’s unfortunate that you faced an issue, and we value your feedback to help improve the customer experience.
We’re happy to hear that you are satisfied with the product you received. Thank you for sharing your thoughts with us!
Would be good if you could ask for all measurements at once for customized covers
Hi Ray! Thank you for your feedback! We're glad you found our product to be of good value. Your suggestion about collecting all measurements at once for customized covers is very helpful. Your feedback is valuable, and we'll work on improving our customization process for a smoother experience. If you have further ideas or need assistance, let us know—we're here to help!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Ian! Thank you for your kind feedback! We're thrilled to hear that you found our online ordering process easy to use and appreciated the color choices. It's great to know that your order arrived within a reasonable time frame and that the packaging met your expectations. We're also delighted to hear that your Big Green Egg cover has served you well over the past three years.If you have any questions or need assistance, please don't hesitate to reach out to us. We're here to help and want to make sure everything goes smoothly for you.