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CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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From choosing what dress to buy for my bestfriend's wedding to actually receiving the dress was very easy. They helped choose the perfect dress while considering my favorite color and appropriate design. The quality of the dress is superb and exceeded my expectations as an online buyer. Thank you Couture Candy! I will definitely purchase again!
All my clothes I got here demmm when I put them on I don't see anyone with it am always happy with their quality u can't never be scared of the dress
Horrible. Ordered something July 13 didn't get sent out until July 18. Didn't fit so I sent it back. But had to wait from 7/25 to 8/1 to receive a special code to be able to return the item. It was a total of $208 and I only got $140 back!? For a 20% shipping and handling fee from when i purchased the item (I used a $10 coupon code) and charged $27 for shipping and handling fees! Really?$60. Never ordering anything from this site. Don't do it! After trying to get at least half that amount back they offered 10% back if I didn't give them a bad review. I didn't accept and now here we are
I have ordered twice now from Couture Candy and I am very pleased. The fabric and details are simply amazing! It is a bargain I must say! Hassle free from cart to our doorstep!
I have found the same dress at the cheapest price and it was a hassle free checkout. They sent me follow up email and confirmation so I didn't bother to call anymore. The best thing is when the dress was delivered to me exactly on the date I am expecting it. Worth coming back!
The dress is fabulous. Fits perfectly well on me. It was delivered earlier than the date I'm expecting it. Absolutely, two thumbs up!
The dress arrived on time and I really loved how that dress fit me. Will order again to this company and will tell to my friends and family how genuine their product! :)
This is 2018, people do online shopping and then they return. I don't know why these people think they are different. I made sure the dress i bought was returnable, then when i returned they said it is store credit only.
The dress looked really ugly, nothing like the pictures. UGH
Never going to use this crappy website again.
Reps are friendly, knowledgeable, and true to their words. Best customer service I ever had! Kudos to y'all!
I found the perfect dress at a department store for my daughter for a very special wedding but it was the wrong color. After researching the options with the vender, we found that Couture Candy had it in the perfect blush color. Dress was rush shipped, packaged perfectly and my girl was beautiful!
Once you purchase a dress, that most likely wont fit or not as described, then try to return it. You will then have to wait several days for a RMA number, for them to receive it and then to send to supplier to accept the return before it goes to accounting to give you back store credit. Oh by the way, they will charge you 20% restocking fee (with a coupon code you used) and then another 10%. Buyer beware, go shop somewhere you can trust. Very Disappointed. It was fast shipping, that's the only positive.
I really like their activewear selection. I was very pleased with my ChiChi sports bra and matching pants purchase and speedy delivery.
The process of of shopping was great. I bought two dresses for a great price and the quality was what was expected. The dresses were very nice and the details were super nice. We used both dresses at the beach in November for a wedding at the beach. Everyone complemented the dresses.
Offering very high Quality Products, an excellent customer service and fast shipping!
I will be buying again.
Stephanie was very helpful and followed up with me and kept me up to date regarding my order. The dress came before she quoted and it was beautiful!
My daughter first saw and tried a prom gown on in a pushy store that did not take proper care of their inventory. Even though the gown was much too large, with a pull in fabric, and dirty she loved it. We happened to check Couture Candy. They had the same gown in her size in perfect condition for a better price. We received the gown in professional packaging and faster than expected. It was beautiful and my daughter could not have been happier with any other dress. Thankfully we did not listen to the pushy sales person from the original store who told us it was a one of a kind Trunk Show gown. Couture Candy will always be our go to for reliable, honest service for the perfect dress.
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

