Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CoutureCandy

CoutureCandy

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CoutureCandy?
grey stargrey stargrey stargrey stargrey star

CoutureCandy Reviews Summary

CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.

service
552
value
282
shipping
280
returns
128
quality
934
This company does not typically respond to reviews

Instant Feedback

8,420 reviews

We monitor reviews for authenticity

Philippines
1 review
0 helpful votes
Follow Amanda J.
Unfollow Amanda J.
Share Review
Report Review

Awesome Experience
August 24, 2018

From choosing what dress to buy for my bestfriend's wedding to actually receiving the dress was very easy. They helped choose the perfect dress while considering my favorite color and appropriate design. The quality of the dress is superb and exceeded my expectations as an online buyer. Thank you Couture Candy! I will definitely purchase again!

Date of experience: August 23, 2018
Ohio
1 review
5 helpful votes
Follow Sharon F.
Unfollow Sharon F.
Share Review
Report Review

BEWARE.
August 23, 2018

BEWARE. They are poor liar's. Contacting the BBB Be very careful when purchasing anything from them.

Date of experience: August 22, 2018
Massachusetts
1 review
1 helpful vote
Follow Delvis A.
Unfollow Delvis A.
Share Review
Report Review

Perfect dress
August 23, 2018

All my clothes I got here demmm when I put them on I don't see anyone with it am always happy with their quality u can't never be scared of the dress

Date of experience: August 21, 2018
California
1 review
8 helpful votes
Follow Liz F.
Unfollow Liz F.
Share Review
Report Review

Zero stars
August 23, 2018

Horrible. Ordered something July 13 didn't get sent out until July 18. Didn't fit so I sent it back. But had to wait from 7/25 to 8/1 to receive a special code to be able to return the item. It was a total of $208 and I only got $140 back!? For a 20% shipping and handling fee from when i purchased the item (I used a $10 coupon code) and charged $27 for shipping and handling fees! Really?$60. Never ordering anything from this site. Don't do it! After trying to get at least half that amount back they offered 10% back if I didn't give them a bad review. I didn't accept and now here we are

Date of experience: August 20, 2018
Philippines
1 review
0 helpful votes
Follow Ingrid A.
Unfollow Ingrid A.
Share Review
Report Review

Designer-Quality at a Bargain!
August 20, 2018

I have ordered twice now from Couture Candy and I am very pleased. The fabric and details are simply amazing! It is a bargain I must say! Hassle free from cart to our doorstep!

Date of experience: August 16, 2018
Philippines
1 review
0 helpful votes
Follow Carrie F.
Unfollow Carrie F.
Share Review
Report Review

Awesome site to shop!
August 20, 2018

I have found the same dress at the cheapest price and it was a hassle free checkout. They sent me follow up email and confirmation so I didn't bother to call anymore. The best thing is when the dress was delivered to me exactly on the date I am expecting it. Worth coming back!

Date of experience: August 16, 2018
Philippines
1 review
0 helpful votes
Follow Jasmine B.
Unfollow Jasmine B.
Share Review
Report Review

Amazing and Awesome
August 12, 2018

The dress is fabulous. Fits perfectly well on me. It was delivered earlier than the date I'm expecting it. Absolutely, two thumbs up!

Date of experience: August 9, 2018
Philippines
1 review
2 helpful votes
Follow Ashley T.
Unfollow Ashley T.
Share Review
Report Review

Excellent!
August 10, 2018

The dress arrived on time and I really loved how that dress fit me. Will order again to this company and will tell to my friends and family how genuine their product! :)

Date of experience: August 9, 2018
California
1 review
10 helpful votes
Follow Aram S.
Unfollow Aram S.
Share Review
Report Review

Terrible experience
August 10, 2018

This is 2018, people do online shopping and then they return. I don't know why these people think they are different. I made sure the dress i bought was returnable, then when i returned they said it is store credit only.
The dress looked really ugly, nothing like the pictures. UGH
Never going to use this crappy website again.

Date of experience: August 8, 2018
Michigan
1 review
0 helpful votes
Follow Wafa W.
Unfollow Wafa W.
Share Review
Report Review

Good
August 2, 2018

Perfect great wonderful amazing this was a great buy seriously designer made legit it was a trustworthy site and store

Date of experience: July 30, 2018
Philippines
1 review
2 helpful votes
Follow Robin S.
Unfollow Robin S.
Share Review
Report Review

Exceptional Customer Service!
July 29, 2018

Reps are friendly, knowledgeable, and true to their words. Best customer service I ever had! Kudos to y'all!

Date of experience: July 27, 2018
Philippines
1 review
0 helpful votes
Follow Jenelyn F.
Unfollow Jenelyn F.
Share Review
Report Review

I am completely satisfied with the service, I received the item on time, the packaging is very good, and the item it was excellent. Thank you so much!

Date of experience: July 27, 2018
New Hampshire
1 review
1 helpful vote
Follow Amy S.
Unfollow Amy S.
Share Review
Report Review

Blushing success!
July 27, 2018

I found the perfect dress at a department store for my daughter for a very special wedding but it was the wrong color. After researching the options with the vender, we found that Couture Candy had it in the perfect blush color. Dress was rush shipped, packaged perfectly and my girl was beautiful!

Date of experience: July 25, 2018
Ohio
1 review
9 helpful votes
Follow Angela T.
Unfollow Angela T.
Share Review
Report Review

Once you purchase a dress, that most likely wont fit or not as described, then try to return it. You will then have to wait several days for a RMA number, for them to receive it and then to send to supplier to accept the return before it goes to accounting to give you back store credit. Oh by the way, they will charge you 20% restocking fee (with a coupon code you used) and then another 10%. Buyer beware, go shop somewhere you can trust. Very Disappointed. It was fast shipping, that's the only positive.

Date of experience: July 24, 2018
Florida
1 review
0 helpful votes
Follow Diana S.
Unfollow Diana S.
Share Review
Report Review

Great customer service!
July 15, 2018

I really like their activewear selection. I was very pleased with my ChiChi sports bra and matching pants purchase and speedy delivery.

Date of experience: July 11, 2018
Washington
2 reviews
0 helpful votes
Follow Nora L.
Unfollow Nora L.
Share Review
Report Review

Love it!
July 8, 2018

The process of of shopping was great. I bought two dresses for a great price and the quality was what was expected. The dresses were very nice and the details were super nice. We used both dresses at the beach in November for a wedding at the beach. Everyone complemented the dresses.

Date of experience: July 7, 2018
Florida
1 review
0 helpful votes
Follow Valentina F.
Unfollow Valentina F.
Share Review
Report Review

Amazing Overall!
July 8, 2018

Offering very high Quality Products, an excellent customer service and fast shipping!
I will be buying again.

Date of experience: July 7, 2018
New Jersey
1 review
0 helpful votes
Follow Kimberly F.
Unfollow Kimberly F.
Share Review
Report Review

Great customer service.
July 8, 2018

Stephanie was very helpful and followed up with me and kept me up to date regarding my order. The dress came before she quoted and it was beautiful!

Date of experience: July 5, 2018
Australia
1 review
0 helpful votes
Follow Tanya E.
Unfollow Tanya E.
Share Review
Report Review

Mrs
July 6, 2018

I was very happy with my order. The dresses were gorgeous, excellent quality.
Everyone liked the design!

Date of experience: July 3, 2018
Massachusetts
1 review
18 helpful votes
Follow Amy T.
Unfollow Amy T.
Share Review
Report Review

Beautiful Prom Gown
July 4, 2018

My daughter first saw and tried a prom gown on in a pushy store that did not take proper care of their inventory. Even though the gown was much too large, with a pull in fabric, and dirty she loved it. We happened to check Couture Candy. They had the same gown in her size in perfect condition for a better price. We received the gown in professional packaging and faster than expected. It was beautiful and my daughter could not have been happier with any other dress. Thankfully we did not listen to the pushy sales person from the original store who told us it was a one of a kind Trunk Show gown. Couture Candy will always be our go to for reliable, honest service for the perfect dress.

Date of experience: July 1, 2018

From the business

Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.

Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...