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CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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I loved my dresses from couture candy. Great prices also! Will definitely order again.
People at my engagement party can't seem to get over my awesome dress!
I can't thank you enough!
I give this business 5 star. They help my wife choose the dress to wear for my niece 's wedding and they make sure that it arrives on time. The fit is perfect, no need to alter the dress. I am very much happy and satisfied for my first purchase from this website. God bless!
Great customer service! Their website are easy to navigate and lots of different dresses to choose from. All dresses are authentic! Will surely order again.
I would not recommend purchasing from this company at all unless you are POSITIVE that you wont have to return. I bought a $600 dress. I tried it on in my bedroom on a carpeted floor. It was too tight and I took it off in less than 5 minutes and put it directly back into the box and returned it. Couture Candy contacted me and said the bottom of the dress was soiled and would not refund any money and sent the dress back to me. I talked to the customer service manager and still no help. If it was soiled, they had to have sent it to me that way. I strongly recommend that you not purchase from them. Their service is the worst that I have ever experienced.
I purchased three dresses in summer 2019 for my mom and myself for my son's dedication. We were in awe of how elegant and and quality the dresses were. I recommend this store for all occasions. Fast shipping and great customer service. Purchasing from this store again!
I'm totally satisfied with my purchase and so impressed with how professional and courteous your customer service are. You guys truly deserve a 5/5 stars!
Dresses had several issues and was ultimately refunded
Very pleased with my Mother of the Groom Dress! Very unique style and awesome value!
We found the dress my daughter wanted for half the price as it was in the boutique she tried it on in. It was the exact dress abs fit perfectly!
This was delivered by normal post and received the package without delay.
I loved everything that I have ordered from couture Candy.
This site is legit! Thank you CoutureCandy! I found a perfect dress for my event. Looking forward to my next purchase.
Authentic products for designer dresses. Never had any problem with my orders. Customer service is also quick to respond. It's my third time to order at couturecandy and I am looking forward to buying my next dress for my son's commencement next spring
I love my dress, I received many compliments.
Thank you CoutureCandy will sure to order more from you.
Highly recommended.
Not good customer service and return policy when I purchased an item an wanted to return it they did not refund me because it was not within 15 days
Good customer service and amazing prices. Shipping speed is not super fast but overall I had a great experience!
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

