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CoutureCandy Reviews Summary
CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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Very helpful. Very thorough. Very prompt. Always called back promptly!
Wonderful Customer Service!
We've used couture candy for multiple formal dress purchases & love them! Great selection, high quality & something for every budget. The only reason I'm rating 4/5 is their return policy. They do not offer free returns or money back, store credit only.
The dress was here in no time! An excellent shopping experience!
I would purchase more products from couture candy. Size was perfect. Dress was as same as the website. Delivery was on time. Excellent costumer service
Dress came quickly and looks very nice. However it is practically impossible to reach someone on the toll free number listed on the website. This has to be fixed. It's not fair to customers wanting to make a purchase as soon as possible and have a question.
I purchased this dress for a wedding, I received a lot of compliments. The detailing was beautiful although it was a little too long for me I'm only 5'2 so I had a seamstress fix the length. Other than that the fit was perfect and compliments your figure
Loved my dress. Wore it for a wedding. Got many compliments. Speedy delivery perfectly packaged.
Would recommend
I was very hesitant to purchase my dress from a website, but to my surprise my dress was beautiful. Not only was the fit was fabulous but the quality was excellent.
I was very happy with my dress on my special day!
I ordered this dress for my best friend wedding.
The dress was very nice, it feet's perfectly.
The dress also arrived on. I highly recommend your company
To my Family, relatives and friends. Excellent selection
Great customer service, great company.
I actually received my parcel a day earlier than expected. Very happy with the dress it's beautiful. I want to commend their Customer support staff for excellent service and assisting me all the way.
The site was easy to use. Ordered my amazing dress and customer service got in touch with me right away. Will recommend your site to my friends and will definitely order again! Thank you!
I have ordered twice now and love everything I received. The shipping time is sooooo fast. Will order again and again until my wish list is complete! Then will add more! Can't say enough how much I love their clothes and style. Happy Customer
My daughter waited until the last minute to decide she was going to go to her HS Prom and had her heart set on one of your dresses. With little time and an anxious 17 year old, I placed my order and as promised, it was delivered on time without incident and the dress and your customer service was outstanding, highly recommend your company and my nieces have ordered several items as well. Great experience overall.
Mi vestido terani no llegó como yo pensé y quise que me isieran un cambio pero nunca recibí respuesta
I ordered my wedding dress and fell in love with it when it came. Online it said it was guaranteed three day shipping. A week later and my dress still wasn't shipped. After emailing back and forth they finally expressed shipped it. When I received it it was in perfect condition and quality but to big I decided to return it. I had it three day shipped and after they received it I was issued store credit. I then ordered a different dress and my credit card was charged due to the store credit issued not being valid yet. After going back and forth about a refund for my card and the store credit being active it took over a week to get an update from their "back office" approving the dress was in good condition and I could get a refund even though the dress has been there for two weeks and I was issued store credit that apparently I couldn't use to repurchase something. When you reorder using store credit there's a no return policy. My second dress was almost 80 dollars cheaper and I was charged extra fees for repurchasing a new dress using my Money! So that I had zero credit left over. If you order from there which I highly recommend you do not! Don't expect a easy return without a fight.
I love my dress, arrived on time, I wear size 14 but I ordered size 16 which was perfect. Thanks Candy Couture will order more from you.
First of all the variety of dresses are very pleasing and beautiful. Second, the availability and convenience of the customer service is just appalling. Any complaint, they would help solve immediately. They also shipped my dress quickly enough that I was able to try on my dress in time for the event. I truly recommend this website!
I bought a dress for my daughters wedding and I couldn't have been happier. The dress was stunning, I had the dress two days after ordering. The cost of the dress was so much less than I thought it was going to cost me, the quality of the dress was awesome! At the wedding so many people complimented the dress and saying it looks like it was made just for me. The size, fit, everything was just perfect.
Thank you for helping me find the most amazing dress for my daughters wedding!
Reasonable prices good quality product and very fast delivery. Will definitely shop again.
Good customer service and lots of variety to choose from
I love the material, very good quality and love all the glitter. The dress fits perfectly and I love the corset back.
From the business
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members