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CoutureCandy

3.3

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CoutureCandy Reviews Summary

CoutureCandy has a rating of 3.3 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.

service
553
value
283
shipping
281
returns
129
quality
935
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New Jersey
1 review
0 helpful votes
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Prettier than picture
November 25, 2019

I was afraid to buy this dress without seeing it in person. It fit perfectly and was much prettier than it looked in the picture. I was very pleased with my purchase

Date of experience: November 22, 2019
California
1 review
0 helpful votes
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Gorgeous and flattering dress!
November 25, 2019

I got SO many compliments on this dress and it was so comfortable I wish I could wear it all the time, but it's a bit fancy for a normal date night:)

I wish I could provide a photo. Highly recommend. I ordered a 6 and I think it was true to size. I'm 5'6" and between a 6 and 8.

It's a bit long, so I got platform shoes to wear.

Absolutely stunning.

Date of experience: November 22, 2019
California
1 review
0 helpful votes
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Beautiful dress
November 25, 2019

Perfect fit. Package was lost by UPS and a replacement was sent immediately. Received it just in time. Good service.

Date of experience: November 21, 2019
Texas
1 review
0 helpful votes
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Absolutely beautiful dress which looks fantastic in my son's wedding photos. The ordering process was easy. The sizing guide was accurate. I received countless compliments on this dress.

Date of experience: November 21, 2019
Texas
1 review
0 helpful votes
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Wonderful dress
November 17, 2019

I ordered a dress here and I love it. Fits me perfectly and looks great! I was skeptical at first because they looked so expensive but when it came I was surprised at how good and expensive the quality is. Just a wonderful dress and great customer service

Date of experience: November 14, 2019
North Carolina
1 review
0 helpful votes
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Nice dress I love it..
November 12, 2019

I ordered the dress I got it on time and fit me perfect. I love it my friends liked the dress when I wore in my little sister wedding..

Date of experience: November 8, 2019
California
1 review
0 helpful votes
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Pretty dresses
November 10, 2019

Fast shipping the dresses we're beautiful my girl love them she wore them for a quinceañera and everyone complemented her

Date of experience: November 6, 2019
Massachusetts
1 review
0 helpful votes
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I love it
November 5, 2019

Designer dresses at a very low prices I will buy from them again and again always satisfied with couture candy

Date of experience: November 4, 2019
Philippines
1 review
0 helpful votes
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Absolute wonderful experience!
November 4, 2019

Everything was great! The online ordering procedure was easy, shipping was fast and the dress arrived on time. I'm totally pleased with their customer service. Lovely! Better than I expected.

Date of experience: November 2, 2019
New Jersey
1 review
0 helpful votes
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I let my daughter shop for her sweet 16 dress and she found her dream gown from this store and she was so happy with it. It was a hassle-free transaction, the lady from the customer service was so courteous and helpful too. Will definitely purchase again with this store.

Date of experience: November 2, 2019
North Carolina
1 review
0 helpful votes
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Excellent
November 4, 2019

Service was fast, my dress came on time it fits perfect and I love it. Thanks guys I will be back my expectations were met you guys rock

Date of experience: November 2, 2019
Connecticut
2 reviews
1 helpful vote
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Bad experience
November 4, 2019

I ordered an evening dress ten days prior to the event that I needed it for. I paid for three day shipping. When it didn't appear on the third day and I checked the shipping status it said it was out for shipment, so i assumed it would arrive the next day. As I was traveling for work, I assumed it would be home when I returned three days later. I received via email eight days after the order a question about the size. Couture Candy had presented the dress in 2, 4, 6 etc, and I had ordered a 4. Now they were asking if I wanted a small. I emailed and called saying I had paid for 3 day delivery and why were they contacting me 8 days later with this mistake in their advertisement. They said they could not overnight the dress to get it to me for the event and would be refunding me. Bad company and I do not recommend anyone order from them.

Date of experience: October 31, 2019
New Jersey
1 review
0 helpful votes
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Great Customer Service!
October 30, 2019

I have been an online shopper for years now and I can't thank Couture Candy enough for excellent customer service, from ordering my dress over the phone until it was delivered to me in advance to my expected date. Keep it up, Couture Candy! I will surely let all my friends know about this online shop.

Date of experience: October 30, 2019
Washington
1 review
0 helpful votes
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Nice dress
October 30, 2019

The dress was nice and the price was fair was browsing with multiple pages then I encounter this page, so keep more of this pages sometimes we are short in money but when you put t

Date of experience: October 30, 2019
Philippines
1 review
0 helpful votes
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I was happy and thrilled to find THE dress! Customer service was fantastic! Had the perfect Prom! I received an abundance of compliments and have definitely redirected them to your site. Thank you again!

Date of experience: October 30, 2019
New Jersey
1 review
3 helpful votes
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THEY GIVE YOU TWO WEEKS TO RETURN A DRESS... IF YOU ARE TRYING SEVERAL DRESSES YOU LITERALLY HAVE TO TIME TO WAIT FOR ALL OF THEM, TRY THEM ON, AND THEN DECIDE. THEY DON'T EVEN TAKE IT IF IT''S PERFECTLY UNWORN AND PACKAGED. BUY FROM STORES THAT ARE MEANT TO REALLY HELP YOU AND NOT KEEP YOUR MONEY FOR A DRESS YOU CAN'T WEAR.

Date of experience: October 29, 2019
Virginia
1 review
12 helpful votes
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Clearance dress bargain!
October 30, 2019

I've seen some negative reviews on the web for this site, so I feel I should give credit when credit is due. I ordered a dress on a Weds and received it by Fri (west to east coast). The price was excellent. The exterior and interior packaging of the dress was carefully done and extremely professional. All original tags were on the dress. No workmanship flaws on the dress and it fits like a glove. I could not be happier and will buy from this site again. This was actually one of the best online retail experiences I've had in a long time.

Date of experience: October 25, 2019
Massachusetts
1 review
0 helpful votes
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Great service
October 27, 2019

My inquieres were answered promptly and efficiently. I loved my dress and it arrived in perfect condition and in perfect time.

Date of experience: October 24, 2019
Florida
1 review
0 helpful votes
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Bridesmaid Dress
October 26, 2019

Fit like a glove! Wore this as a bridesmaid dress in a destination wedding, easy material to travel with. Great fit and exactly as described.

Date of experience: October 23, 2019
California
1 review
0 helpful votes
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Excellent
October 21, 2019

Fast and great customer service, I received my dress 2 days later after order date and I loved it. I will buy from hear again..

Date of experience: October 18, 2019

From the business

Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.

Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...