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CoutureCandy has a rating of 3.3 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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I was afraid to buy this dress without seeing it in person. It fit perfectly and was much prettier than it looked in the picture. I was very pleased with my purchase
I got SO many compliments on this dress and it was so comfortable I wish I could wear it all the time, but it's a bit fancy for a normal date night:)
I wish I could provide a photo. Highly recommend. I ordered a 6 and I think it was true to size. I'm 5'6" and between a 6 and 8.
It's a bit long, so I got platform shoes to wear.
Absolutely stunning.
Perfect fit. Package was lost by UPS and a replacement was sent immediately. Received it just in time. Good service.
Absolutely beautiful dress which looks fantastic in my son's wedding photos. The ordering process was easy. The sizing guide was accurate. I received countless compliments on this dress.
I ordered a dress here and I love it. Fits me perfectly and looks great! I was skeptical at first because they looked so expensive but when it came I was surprised at how good and expensive the quality is. Just a wonderful dress and great customer service
I ordered the dress I got it on time and fit me perfect. I love it my friends liked the dress when I wore in my little sister wedding..
Fast shipping the dresses we're beautiful my girl love them she wore them for a quinceañera and everyone complemented her
Everything was great! The online ordering procedure was easy, shipping was fast and the dress arrived on time. I'm totally pleased with their customer service. Lovely! Better than I expected.
I let my daughter shop for her sweet 16 dress and she found her dream gown from this store and she was so happy with it. It was a hassle-free transaction, the lady from the customer service was so courteous and helpful too. Will definitely purchase again with this store.
Service was fast, my dress came on time it fits perfect and I love it. Thanks guys I will be back my expectations were met you guys rock
I ordered an evening dress ten days prior to the event that I needed it for. I paid for three day shipping. When it didn't appear on the third day and I checked the shipping status it said it was out for shipment, so i assumed it would arrive the next day. As I was traveling for work, I assumed it would be home when I returned three days later. I received via email eight days after the order a question about the size. Couture Candy had presented the dress in 2, 4, 6 etc, and I had ordered a 4. Now they were asking if I wanted a small. I emailed and called saying I had paid for 3 day delivery and why were they contacting me 8 days later with this mistake in their advertisement. They said they could not overnight the dress to get it to me for the event and would be refunding me. Bad company and I do not recommend anyone order from them.
I have been an online shopper for years now and I can't thank Couture Candy enough for excellent customer service, from ordering my dress over the phone until it was delivered to me in advance to my expected date. Keep it up, Couture Candy! I will surely let all my friends know about this online shop.
The dress was nice and the price was fair was browsing with multiple pages then I encounter this page, so keep more of this pages sometimes we are short in money but when you put t
I was happy and thrilled to find THE dress! Customer service was fantastic! Had the perfect Prom! I received an abundance of compliments and have definitely redirected them to your site. Thank you again!
THEY GIVE YOU TWO WEEKS TO RETURN A DRESS... IF YOU ARE TRYING SEVERAL DRESSES YOU LITERALLY HAVE TO TIME TO WAIT FOR ALL OF THEM, TRY THEM ON, AND THEN DECIDE. THEY DON'T EVEN TAKE IT IF IT''S PERFECTLY UNWORN AND PACKAGED. BUY FROM STORES THAT ARE MEANT TO REALLY HELP YOU AND NOT KEEP YOUR MONEY FOR A DRESS YOU CAN'T WEAR.
I've seen some negative reviews on the web for this site, so I feel I should give credit when credit is due. I ordered a dress on a Weds and received it by Fri (west to east coast). The price was excellent. The exterior and interior packaging of the dress was carefully done and extremely professional. All original tags were on the dress. No workmanship flaws on the dress and it fits like a glove. I could not be happier and will buy from this site again. This was actually one of the best online retail experiences I've had in a long time.
My inquieres were answered promptly and efficiently. I loved my dress and it arrived in perfect condition and in perfect time.
Fit like a glove! Wore this as a bridesmaid dress in a destination wedding, easy material to travel with. Great fit and exactly as described.
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

