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CoutureCandy has a rating of 3.3 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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Shopping was quick and easy. The dress just was not satisfactory.
Abby was a delight. She was extremely helpful and I appreciate her guidance on this dress. 5 stars for her!
Thank you
Sheila
Abby was a delight. She was extremely helpful and I appreciate her guidance on this dress. 5 stars for her!
Thank you
Sheila
Quick easy and they had to write says shipped right away
Easy ordering, quick delivery, dress true to fit, and good quality. My daughter loves it!
Easy ordering, quick delivery, dress true to fit, and good quality. My daughter loves it!
Love the purple two piece dress I bought. Exactly what the photo showed and fits me perfect.
Bought a prom dress and it arrived quickly, i loved the product and the return/exchange policy is better than the other prom dress sites
Delivery was extremely fast and my dress was gorgeous!
Started off a little rocky-however, they came through in the end and turned it around.
Great online experience; awesome price, quick delivery and a beautiful dress!
I had never ordered from CoutureCandy but had fallen in love with a gown I'd seen. I ordered and was really impressed! I received shipping and delivery updates from CC, the gown was packaged with care and protected, the quality of the gown was above what the description and photos showed and the size was accurately represented. I have no regrets ordering from this site and have already recommended it to others! I am beyond pleased with my purchase!
The dresses are 100% authentic! I was scared I would be scammed, but no! The dress arrived in perfect conditions and in a very timely matter.
I ordered a dress I saw on Pinterest and I ordered it.
It was the wrong dress and they refused to refund my money.
I've never done business with any company that won't allow returns for the wrong merchandise.
Or, for that matter a dress perhaps you just don't like.
Dress was beautiful. Received the dress within a week. Didn't get any updates of shipping or delivery just got the package randomly. But I'm glad it came quickly overall
This is my daughters second dress I order. The first one was perfect with the correct size 2 and beautiful. This is the second dress I order but and received it later than the three days plus the sizing was not accurate I even went ahead and got her a size 4 (being that she is a size 2) and it was far from being a size 4 in reality it is a size 0. I am all for understanding a no return but when the sizes are not correct that is not my fault. Could I get some help with this issue please.
Thank you
So far I have enjoyed really enjoyed shopping. This is my daughters second dress and hope everything works out just as the first time. Thank you
Great variety in colors. Sizes but best of all quality and prices were great
I didn't like not being able to use my store credit, and going through the hassle of getting reimbursed.
They are strange their positive reviews... 1700 reviews 5 stars, for a company that makes less than 1 million dollars in turnover? They think we're idiots?
For my part, I placed two orders with them, one for $1,000 and one for $500 and I regret it bitterly! And I'm not talking about dresses...
Know that when you buy on sale from them, you agree to receive damaged dresses or with defects and not to return them!
They even refuse to provide you with an invoice... incredible!
I bought from another Prom Dresses for Girls website (pink with a crown) and I never had a problem.
Can't really evaluate until the total experience is over.
I paid extra for 3 day delivery. I thought that meant I would receive in approximately 3 days.
I was disappointed when it was a week. I went back and carefully read the transaction which said we will notify you in an email when dress ships.
I was never notified to my knowledge. I was primed to make a call to Candy Couture when the dress was delivered by UPS.
I think I will be happy with the dress. However, it will need some alterations.
Shopping ok so far. Can't really elvaluate until the total experience is over
Overall great experience - from the delivery time (4 days) to the overall quality of my purchase.
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

