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CoutureCandy

3.3

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CoutureCandy Reviews Summary

CoutureCandy has a rating of 3.3 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.

service
553
value
283
shipping
281
returns
129
quality
935
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8,420 reviews

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Virginia
1 review
0 helpful votes
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Shopping was quick and easy. The dress just was not satisfactory.

Date of experience: March 14, 2021

Shopping was quick and easy
March 7, 2021
Previous review

Shopping was quick and easy.

Date of experience: March 7, 2021
Illinois
1 review
0 helpful votes
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5 stars for Abbie!
March 13, 2021
Updated review

Abby was a delight. She was extremely helpful and I appreciate her guidance on this dress. 5 stars for her!
Thank you
Sheila

Date of experience: March 13, 2021

Abby was a delight
March 6, 2021
Previous review

Abby was a delight. She was extremely helpful and I appreciate her guidance on this dress. 5 stars for her!
Thank you
Sheila

Date of experience: March 5, 2021
Tennessee
1 review
0 helpful votes
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Wonderful!
March 13, 2021

Quick easy and they had to write says shipped right away

Date of experience: March 13, 2021
Saudi Arabia
1 review
0 helpful votes
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Wow
March 12, 2021

Nice dress it looked soo amazing and the fitting was perfect

Date of experience: March 12, 2021
Texas
1 review
1 helpful vote
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Expectations exceeded!
March 12, 2021
Updated review

Easy ordering, quick delivery, dress true to fit, and good quality. My daughter loves it!

Date of experience: March 11, 2021

Easy ordering, quick delivery, dress true to fit, and...
March 8, 2021
Previous review

Easy ordering, quick delivery, dress true to fit, and good quality. My daughter loves it!

Date of experience: March 8, 2021
Arkansas
1 review
0 helpful votes
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Purple dream
March 12, 2021

Love the purple two piece dress I bought. Exactly what the photo showed and fits me perfect.

Date of experience: March 11, 2021
Illinois
1 review
0 helpful votes
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Prom dress
March 11, 2021

Bought a prom dress and it arrived quickly, i loved the product and the return/exchange policy is better than the other prom dress sites

Date of experience: March 11, 2021
Canada
1 review
0 helpful votes
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Fast delivery
March 11, 2021

Delivery was extremely fast and my dress was gorgeous!

Date of experience: March 10, 2021
Arizona
1 review
0 helpful votes
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Party dresses
April 10, 2021

Started off a little rocky-however, they came through in the end and turned it around.

Date of experience: March 10, 2021
Texas
1 review
0 helpful votes
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Eye Candy Dress from CoutureCandy!
March 10, 2021

Great online experience; awesome price, quick delivery and a beautiful dress!

Date of experience: March 10, 2021
Georgia
1 review
0 helpful votes
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Better than I expected!
March 10, 2021

I had never ordered from CoutureCandy but had fallen in love with a gown I'd seen. I ordered and was really impressed! I received shipping and delivery updates from CC, the gown was packaged with care and protected, the quality of the gown was above what the description and photos showed and the size was accurately represented. I have no regrets ordering from this site and have already recommended it to others! I am beyond pleased with my purchase!

Date of experience: March 10, 2021
Indiana
1 review
0 helpful votes
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The dresses are 100% authentic! I was scared I would be scammed, but no! The dress arrived in perfect conditions and in a very timely matter.

Date of experience: March 9, 2021
RACHEL S.
1 review
0 helpful votes
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This company is BS
April 8, 2021

I ordered a dress I saw on Pinterest and I ordered it.
It was the wrong dress and they refused to refund my money.
I've never done business with any company that won't allow returns for the wrong merchandise.
Or, for that matter a dress perhaps you just don't like.

Date of experience: March 9, 2021
Alabama
1 review
0 helpful votes
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Great
March 7, 2021

Dress was beautiful. Received the dress within a week. Didn't get any updates of shipping or delivery just got the package randomly. But I'm glad it came quickly overall

Date of experience: March 7, 2021
Texas
1 review
1 helpful vote
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Wrong size
March 7, 2021
Updated review

This is my daughters second dress I order. The first one was perfect with the correct size 2 and beautiful. This is the second dress I order but and received it later than the three days plus the sizing was not accurate I even went ahead and got her a size 4 (being that she is a size 2) and it was far from being a size 4 in reality it is a size 0. I am all for understanding a no return but when the sizes are not correct that is not my fault. Could I get some help with this issue please.

Thank you

Date of experience: March 6, 2021

So far I have enjoyed really enjoyed shopping
February 28, 2021
Previous review

So far I have enjoyed really enjoyed shopping. This is my daughters second dress and hope everything works out just as the first time. Thank you

Date of experience: February 27, 2021
California
2 reviews
0 helpful votes
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Soooo many dresses to choose from
March 6, 2021

Great variety in colors. Sizes but best of all quality and prices were great

Date of experience: March 5, 2021
Georgia
2 reviews
0 helpful votes
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Store credit
March 5, 2021

I didn't like not being able to use my store credit, and going through the hassle of getting reimbursed.

Date of experience: March 5, 2021
France
1 review
0 helpful votes
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Never again!
April 4, 2021

They are strange their positive reviews... 1700 reviews 5 stars, for a company that makes less than 1 million dollars in turnover? They think we're idiots?

For my part, I placed two orders with them, one for $1,000 and one for $500 and I regret it bitterly! And I'm not talking about dresses...

Know that when you buy on sale from them, you agree to receive damaged dresses or with defects and not to return them!

They even refuse to provide you with an invoice... incredible!

I bought from another Prom Dresses for Girls website (pink with a crown) and I never had a problem.

Date of experience: March 5, 2021
Louisiana
1 review
0 helpful votes
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Baton Rouge
March 4, 2021
Updated review

Can't really evaluate until the total experience is over.
I paid extra for 3 day delivery. I thought that meant I would receive in approximately 3 days.
I was disappointed when it was a week. I went back and carefully read the transaction which said we will notify you in an email when dress ships.
I was never notified to my knowledge. I was primed to make a call to Candy Couture when the dress was delivered by UPS.
I think I will be happy with the dress. However, it will need some alterations.

Date of experience: March 4, 2021

Shopping ok so far
February 25, 2021
Previous review

Shopping ok so far. Can't really elvaluate until the total experience is over

Date of experience: February 24, 2021
Massachusetts
1 review
0 helpful votes
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Love my new dress
March 3, 2021
Updated review

Overall great experience - from the delivery time (4 days) to the overall quality of my purchase.

Date of experience: March 3, 2021

So far no issues
February 24, 2021
Previous review

So far no issues

Date of experience: February 24, 2021

From the business

Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.

Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...