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CoutureCandy has a rating of 3.3 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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I bought this gorgeous solid navy blue gown for $50 that has all small speckles throughout gown so you can't wear it and you can't return it. So disappointed!
Loved my dress super fast shipping and great customer service!
I was so disappointed. I ordered a prom dress for my daughter and paid for expedited 3 day shipping. I received confirmation that my order had been placed. I did not realize that they were going to send me a separate email asking me to confirm the shipping address. I don't check my email often, so I did not see the email. Therefore they cancelled my order! My daughter never received her dress. This gave us only 2 days to run out and try to find a new prom dress for her at the stores.
Ordered metallic champagne plunging V-neck pleated glitter dress XS based on the sizing chart. Received the dress within the time frame specified, which was great. However, the dress did not fit. The dress was too big, and very long. It was a final sale, so I am unable to return it.
So far not impressed at all! Lousy customer service and extremely slow shipping.
Ordered on the 15th, it's now the 22nd. No shipping confirmation, cannot comment on quality since I've yet to see the outfit but based on customer service I would never order from this company again.
This dress is beautiful and fit me perfectly and deliver was quick and easy!
No one responds to emails once you confirm I have been asking for a tracking number still nothing
Dress is stunning and nice quality. I followed the size chart but dress is too big in chest and stomach area and is very long. Inside of it can be altered. Unfortunately returns are not accepted so I don't know what to do with it now.
Beautiful dress with a great price! Customer service has been wonderful as well. I did have one issue and that is I received a size extra small dress however I ordered a small. There was no time for an exchange resulting in me paying out of pocket for dress alterations such as a zipper removal and creating a corset back in the top of the dress
I was very scared to order from a new site. You just never know. The sizing guide was spot on and the dress was exactly as described. It was shipped and received faster than I expected. Great experience.
We were tight on time for receiving the dress so I paid for expedited delivery. The dress did not arrive when promised but Candy Couture did the right thing and refunded the expedited shipping charge w/out question. The dress fit bigger than expected and a lot of altering needed to be done.
Love their products. Great Company. I've talked to many relatives that have purchased their products and the experience has always been great. They are a great company that believes in their product. Definitely recommend them. Check them out today.
I placed my order a week ago and my order has not been processed yet. I need this dress for a wedding which will take place in 11 days. I've called to confirm that I will be able to get my dress in time to make necessary alterations but get no answer!
Dress was for international delivery and I was concerned that the dress wouldnt arrive on time but the staff at Couture Candy where helpful and the dress has arrived in plenty of time Stunning dress just like shown in photo
I bought 3 dresses going to keep one paid extra for delivery, none if tge dresses fit. I was told i can get full refund as liong it was received within 5 days contracted them and they changed the whole story
I'm in love with the dress, very good quality, fast delivery
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

