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CoutureCandy has a rating of 3.3 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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Great selection. Received within a week. Dress is gorgeous and I can't wait to wear it!
Perfect customer service, they helped me get the right size. She sent my the invoice so I could purchase my dress. The dress was delivered in less than a week. It is absolutely stunning! I did not expect it to look this beautiful. Now I can relax knowing I found the perfect dress.
The site was easy to use, we received our merchandise very quickly and are very happy with our purchase.
Super experience. Follow through with what they said. Dependable. Great website. Would not hesitate to order through them again.
Love the website and selection. Shipping was fast and dress was even prettier in person.
Not happy that you cannot return to the money back
I do need to return the dress it was too small unfortunately. Still waiting for a return label.
CoutureCandy has a lot of dresses so one is bound to find the one. I bought one with a reduced price and it arrived beautifully; well packed in a big box and like if nobody had ever tried it on. The dress is quite lovely. The only thing that I would say is that I do not quite understand why under MOB there are so many sleeveless and off the shoulder dresses considering that we are not all that young anymore... Other than that, good experience.
Your dresses are beautiful easy shopping easy ordering
Your dresses are beautiful easy shopping easy ordering
Great overall quality and performance! These are authentic designer labels at great prices. I attend many formal occasions and have not been disappointed in the service or products offered. Also, sales are dynamite!
I was looking online fir this style dress and this one came up It happened to be on sale... I love it
Many niece option's of dresses and good prices on sale!
Many niece option's of dresses and good prices on sale!
I talked with Abigail, and she guided me through the process of purchasing a dress from CoutureCandy. She was very friendly and patient as ordering by phone is difficult sometimes. My order came very fast, and I was pleased with the packaging and the dresses themselves.
I ordered a dress two weeks before my senior ball and even paid for three day shipping just to make sure it would get here on time. A few days later I kept trying to track the package and it wouldn't show me the tracking number. I called them and it turns out I needed to confirm it ok my mail but after I did that they said it wouldn't get here until after my dance. It was so unfair to me and they still made me pay for a cancellation fee.
The return process had multiple steps and requirements just for store credit.
Great! The company went out of their way to help me and get my dress In time for my dress! I appreciate going above and beyond for me!
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

