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CoutureCandy

3.3

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CoutureCandy Reviews Summary

CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.

service
552
value
282
shipping
280
returns
128
quality
934
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8,420 reviews

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Kentucky
2 reviews
0 helpful votes
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Unfortunately, one of the dresses was too tight in the top for me (size 4) and the other wasn't the best color on me.
I can't return them because they were on sale.
But they were still pretty enough (and at a bargain price) so I will just give them to a family member.
I think I could have made a better selection.

Date of experience: May 1, 2022
Canada
1 review
0 helpful votes
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Prom Dress Shopping
May 1, 2022

Quick shipping, the dress came exactly as pictured and true to size, it easy and enjoyable to order

Date of experience: May 1, 2022
Indiana
1 review
0 helpful votes
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Dress didn't fit.
May 30, 2022

It was okay. Ordered dress and it came but didn't fit. Returned within the five day policy and my full return price

Date of experience: April 30, 2022
Canada
1 review
0 helpful votes
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Fast shipping. Amazing dress
April 30, 2022

The dress is BEAUTIFUL. The pictures don't do it justice. The bra is built it which is perfect if you have jugs that don't allow you to go braless.

I loved my shopping experience but the shipping was way too expensive. The only shipping option that I was offered for Canada was through DHL. It cost me $50 in shipping and $40 in custom fees just to get the dress. That's almost an extra $100. Your products are way too beautiful for you to have to lose ratings over shipping. Please reconsider.

Date of experience: April 30, 2022
Australia
1 review
0 helpful votes
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Dresses
April 28, 2022

Turn around for order was fast. Dresses to be viewed by bridesmaids on weekend. Fiance thinks they look great

Date of experience: April 28, 2022
Pennsylvania
1 review
0 helpful votes
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Perfect
April 26, 2022

I had an amazing experience with them and I will definitely buy more from them in the future.

Date of experience: April 26, 2022
California
1 review
0 helpful votes
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Beautiful dress
April 25, 2022

It came within a week and the dress is beautiful. Very happy with my order.

Date of experience: April 24, 2022
Minnesota
2 reviews
0 helpful votes
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Nice dresses and quick shipment but sizes are too small.

Date of experience: April 24, 2022
Georgia
1 review
0 helpful votes
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Perfect Dress
April 21, 2022

Didn't give estimated arrival date The dress was a beautiful color fit well, but had to cut it off, was overall pleased with the dress.

Date of experience: April 21, 2022
New York
1 review
0 helpful votes
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Sienna dress
April 20, 2022

Shipping and everything was smooth. Dress looked like the picture just wish the waist was a little bit smaller.

Date of experience: April 19, 2022
Florida
1 review
0 helpful votes
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Bad return policy
May 19, 2022

One of the dresses came with ugly beads that I wasn't able to tell online bc they didn't show a picture of dress in the black color. Now i'm stuck with it. You need to be able to view all colors in dresses.

Date of experience: April 19, 2022
Michigan
1 review
0 helpful votes
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Beautiful Dress!
April 18, 2022

Everything was good, the dress is a little big for me in length and on top, but that's typical for me to need those alterations. True to size =, very satisfied and can't wait to wear it at the wedding.

Date of experience: April 18, 2022
New York
1 review
0 helpful votes
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In this day and age, no company sells online, such expensive cloths and don't offer money back when you don't like your items its different if its custom made for you, then I may understand that they have to take some and all of your money! I bought two dresses that were already made and being sold.
2. I receive my package on thursday evening. Wasn't able to contact them on friday for return because i ould try my cloths on until friday night. I call as early as 6 am on saturday for an RMA and no one gets back to me until 1pm when all mailing offices are closed I am told if i mail after monday, i will forfeit 20% of my money. They forget that by 1/2pm on saturday, most stores are closed and where i live, i can mail on sundays due to Blue laws. As such tell if i done mail on monday, i will loose some of my money?
On another note, if i am so unhappy with them and i want my money back they will take 25% of my total cost! Really! Rel rip off. Please don't buy from them ever! You will regret it

Date of experience: April 16, 2022
Louisiana
1 review
0 helpful votes
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Grandmother of the bride
April 14, 2022

Great tracking & notification updates. The dress was deliver as promised in 3-4 days

Date of experience: April 14, 2022
Mississippi
1 review
0 helpful votes
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Sherri Hill Dress at Couture Candy
April 14, 2022

I have purchased from Couture Candy several times. I always get great communication and fast delivery. Also nice not paying sales tax.

Date of experience: April 14, 2022
Canada
2 reviews
0 helpful votes
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Great service
April 13, 2022

Great selection, quality products, wide price range, good payment options.

Date of experience: April 13, 2022
Texas
1 review
4 helpful votes
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The clothes are pretty and great quality. The returns however are HELL. No prepaid return shipping label or even an unpaid label, you have to write it yourself. That isn't the worst… you have to take photos of the front and back of the dress tags, photos of the box, photos of the ups tracking…. It's a major hassle. So many online shops that make it seamless. This is outdated and I'll never shop there again

Date of experience: April 12, 2022
Minnesota
1 review
0 helpful votes
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I was skeptical about ordering based on negative reviews about the return policy. But, they were great about shipping the product very quickly (quicker than expected). They communicated multiple times with order confirmations and shipping updates. The dress looks even better than it did online.

Date of experience: April 12, 2022
Alabama
1 review
0 helpful votes
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Lining in blue dress need to be altered (too tight) Dress is fine other wise. The pink pearl is too large and Mon or Tues I am going to the tailor to see if they think it can be altered. Quality is excellent!

Date of experience: April 10, 2022
Colorado
1 review
0 helpful votes
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Montage Mon Cheri dress
April 9, 2022

I just bought an elegant dress for my son's wedding at a fantastic price. I couldn't be happier! I knew I would have to invest in altering the size 6 dress down a size to fit, but buying it at such a great price was totally worth it. This is an original Montage Mon Cheri dress and the quality is very nice! I will continue to search for future dresses at CoutureCandy. This is the best site to shop for a mother's dress for a wedding!

Date of experience: April 8, 2022

From the business

Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.

Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...