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CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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Nice looking dresses to order. Easy to place the order.
Got a leopard print dress and was thoroughly impressed by the quality and intricate designs on it, not to mention the price was just up my alley! Super pretty and was a perfect fit!
CoutureCandy handled my order promptly, but I feel that I would have liked a bit more communication regarding updates on the progress of the order.
I paid for 3-day shipping on 4/8. My dress has not yet been shipped. It is 4/10.
It was a great experience. Everyone was very helpful and I received my dress in less than two weeks. I will definitely order from there again.
Though I had issues, yes I gave a 5 star because of their customer support. Yes it was complex n time limited for a full refund but having to deal with so many though quality dress must be difficult.
Una buena experiencia los vestidos de muy buena calidad y hermosos
Accurate inventory online with speedy shipping. Just what you need for a good online shopping experience.
The dress came to Alaska in just a few days. That's amazing!
When you place the order it's a drop down buttton to see what you purchased. We should have paid more attention but there was only two left and my daughter was so excited. The picture of the dress shown was blue so we assumed it was the blue dress we were buying. There was no size or color buttons because it was on sale and there was just two XL's. So we hurry and bought it. She was through the moon when the box came but then was in tears when she opened it. I went back through my phone internet history to find the order page because I never received an order confirmation (I even checked junk mail). I confirmed the picture of the dress was blue but then Inused the drop down box and saw it was Ivy/Champagne. The cart should be listed and transparent at purchase. You shouldn't have to figure out a drop down menu to see what you just ordered. And if you sell different colors why not list or show the dress in that color?
Needed a formal dress for son's wedding and had seamstress take measurements, used size guide to order and dress was laughably TOO BIG. No smaller sizes available now which isn't anyone's fault but it will cost as much to have resized and not an option to return because it had been on sale. The other dress just did not look right on me so in returning, I am receiving a store credit which I knew I would be getting but how many formal dresses will I ever need? I should have tried a place in town where I could have tried them on without risking losing my money. I regret using them.
My experience was horrible. My dress never shipped. I called and customer service wasn't helpful.
Do not buy from CultureCandy. They only offer store credit that is only good for a limited time.
This dress is so beautiful, I'm so sad that I need to return it because it's too big for me
Although I was skeptical, dress was As described and fast delivery
Do not buy from this company. The have store credit for returns and you have to pay to insure and send back returns.
I love my dress and all the details are perfect. I will definitely purchase it again on this site.
Beautiful quality dresses, great value, fast shipping! Size charts help with finding the right size dress. Our dresses have been coming in 3 weeks! Very fast and gorgeous colors. I would definitely recommend them!
They even called me and left me a discount! The dress came in quick and I have plenty of time til my prom comes around! The dress is absolutely gorgeous and great quality!
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

