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CoutureCandy

3.3

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CoutureCandy Reviews Summary

CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.

service
552
value
282
shipping
280
returns
128
quality
934
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8,420 reviews

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South Carolina
1 review
0 helpful votes
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Review of ordering service
April 26, 2024

Nice looking dresses to order. Easy to place the order.

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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Love my dress!
April 26, 2024

Got a leopard print dress and was thoroughly impressed by the quality and intricate designs on it, not to mention the price was just up my alley! Super pretty and was a perfect fit!

Date of experience: April 15, 2024
Pennsylvania
1 review
0 helpful votes
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Great website!
April 25, 2024
Updated review

CoutureCandy handled my order promptly, but I feel that I would have liked a bit more communication regarding updates on the progress of the order.

Date of experience: April 15, 2024

I paid for 3-day shipping on 4/8
April 20, 2024
Previous review

I paid for 3-day shipping on 4/8. My dress has not yet been shipped. It is 4/10.

Date of experience: April 10, 2024
Washington
1 review
1 helpful vote
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Mother of the bride dress
April 24, 2024

It was a great experience. Everyone was very helpful and I received my dress in less than two weeks. I will definitely order from there again.

Date of experience: April 13, 2024
Michigan
1 review
1 helpful vote
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Mulberry moni lee
April 23, 2024

Though I had issues, yes I gave a 5 star because of their customer support. Yes it was complex n time limited for a full refund but having to deal with so many though quality dress must be difficult.

Date of experience: April 13, 2024
California
1 review
1 helpful vote
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Exelente
April 23, 2024

Una buena experiencia los vestidos de muy buena calidad y hermosos

Date of experience: April 12, 2024
Mexico
1 review
0 helpful votes
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Great transaction!
April 22, 2024

Accurate inventory online with speedy shipping. Just what you need for a good online shopping experience.

Date of experience: April 12, 2024
El Salvador
1 review
0 helpful votes
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Helpful
April 19, 2024

Customer service where helpful with me. I was really confused with a few things, but they were really nice

Date of experience: April 9, 2024
Alaska
1 review
1 helpful vote
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The dress came to Alaska in just a few days. That's amazing!

Date of experience: April 8, 2024
Utah
1 review
0 helpful votes
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When you place the order it's a drop down buttton to see what you purchased. We should have paid more attention but there was only two left and my daughter was so excited. The picture of the dress shown was blue so we assumed it was the blue dress we were buying. There was no size or color buttons because it was on sale and there was just two XL's. So we hurry and bought it. She was through the moon when the box came but then was in tears when she opened it. I went back through my phone internet history to find the order page because I never received an order confirmation (I even checked junk mail). I confirmed the picture of the dress was blue but then Inused the drop down box and saw it was Ivy/Champagne. The cart should be listed and transparent at purchase. You shouldn't have to figure out a drop down menu to see what you just ordered. And if you sell different colors why not list or show the dress in that color?

Date of experience: April 8, 2024
Colorado
1 review
0 helpful votes
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Needed a formal dress for son's wedding and had seamstress take measurements, used size guide to order and dress was laughably TOO BIG. No smaller sizes available now which isn't anyone's fault but it will cost as much to have resized and not an option to return because it had been on sale. The other dress just did not look right on me so in returning, I am receiving a store credit which I knew I would be getting but how many formal dresses will I ever need? I should have tried a place in town where I could have tried them on without risking losing my money. I regret using them.

Date of experience: April 6, 2024
California
1 review
0 helpful votes
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My experience was horrible
April 15, 2024

My experience was horrible. My dress never shipped. I called and customer service wasn't helpful.

Date of experience: April 5, 2024
Colorado
1 review
0 helpful votes
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Do not buy from CultureCandy. They only offer store credit that is only good for a limited time.

Date of experience: April 1, 2024
Wisconsin
1 review
0 helpful votes
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Beautiful Dress
April 10, 2024

This dress is so beautiful, I'm so sad that I need to return it because it's too big for me

Date of experience: March 30, 2024
Tennessee
1 review
1 helpful vote
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Great experience
April 8, 2024

Although I was skeptical, dress was As described and fast delivery

Date of experience: March 29, 2024
Texas
1 review
0 helpful votes
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Do not buy from this company. The have store credit for returns and you have to pay to insure and send back returns.

Date of experience: March 28, 2024
Florida
2 reviews
0 helpful votes
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Easy and effective site
April 7, 2024

I love my dress and all the details are perfect. I will definitely purchase it again on this site.

Date of experience: March 28, 2024
Mexico
1 review
0 helpful votes
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Súper lindos vestidos, atención rápida y muy buena por parte de couture candidata

Date of experience: March 26, 2024
RU
14 reviews
2 helpful votes
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Beautiful quality dresses, great value, fast shipping! Size charts help with finding the right size dress. Our dresses have been coming in 3 weeks! Very fast and gorgeous colors. I would definitely recommend them!

Date of experience: March 24, 2024
Texas
1 review
0 helpful votes
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They even called me and left me a discount! The dress came in quick and I have plenty of time til my prom comes around! The dress is absolutely gorgeous and great quality!

Date of experience: March 23, 2024

From the business

Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.

Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...