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CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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I was throughly please with my overall experience. The dress was great quality, exactly what I ordered and CC was great to respond with any questions concerning my order. I received my package in a timely fashion and I will definitely be ordering again.
I had a nice experience buying for the first time throw this website and my wedding dress. I paid the extra to have the dress with my measurements but when arrived was still a bit big for me as I looses weight. The material and shape was really nice and shipping super fast. I had to paid customs clearance when order arrived to my country but they refund after the amount. All the guest where asking where I bought such a nice dress:-). A secret... Thanks a lot and I will for sure order again.
I purchased a dress from CoutureCandy and it arrived with shoe marks on the bottom of the dress along with dirt as if it had been dragged. In addition the dress was to have four jewels on the jacket. One had been ripped off (you can see the threads from the Jewel) the jacket.
It would be wise to look at the dress before it ships to make sure it is in good shape. I'm in the process of waiting for the claims dept. take back the dress and switch it for another one. I hope the new one is in better shape.
Easy from start to finish service. Beautiful gown. Would recommend and purchase again.
Great service. I had some questions and concerns about shipping that were addressed immediately via email. I was super impressed with the follow up and professionalism. I will definitely order from here again if I need to surprise my wife.
Great prices! I thought I wasn't going to receive it on time, but CoutureCandy delivered it in a week. You get exactly what you order! Great material and fit!
Great information on each brand sizes quality is great,look absolutely fabulous I will always shop on this site I gave my friends they all love my dress
Thank you Couture Candy
Trusted site for genuine designer dresses at great prices and quick shipping.
I had an amazing experience with this company. I chose three day shipping in case it came I didn't like it, and received my dress accordingly. The dress was well packaged and ready to wear.
Dress smelled like an old warehouse. Plastic bag cloudy and old looking. Dress was rather lifeless looking. Dress was in possibly the smallest box you could imagine stuffing a gown in. Poor thing. Also the embellishments on it are rainbow and very childish looking. Sorry I paid this for it. Happier it was on sale. Will try to consign and recoup what I can. Unfortunate. Will never buy from couture candy again.
Non refundable
The dress is so beautiful. It's exactly look like the picture. I'm in love
Shopping experience was quick and efficient. Will definitely shop again.
Love the silver stones and lace on the gown. I am very happy with my purchase
Thank you, couture, candy!
It's great doing business with this company. Everything looks just like the picture and the shipping was very quick.
The website was a little sketchy but after watching a tiktok review, I decided to give them a chance. I am very happy with the product I received!
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

