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CoutureCandy

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CoutureCandy Reviews Summary

CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.

service
552
value
282
shipping
280
returns
128
quality
934
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8,420 reviews

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Georgia
1 review
0 helpful votes
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Love it!
June 30, 2024

Love the dress! Love the color! CoutureCandy provided me with the best experience and a fabulous dress.

Date of experience: June 20, 2024
France
1 review
0 helpful votes
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I recommend
June 28, 2024

The dress is very beautiful but the color is not really orange, it's more coral. The purchase process and the delivery are perfect.

Date of experience: June 18, 2024
Indiana
1 review
0 helpful votes
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Impressive pantsuit!
June 25, 2024

The outfit came w/ in 4 or 5 days. The wedding of our grandson is June 20. I had ordered from another company over 6 wks ago & it was really long in coming & didn't fit well due to sewn- in bra.

Date of experience: June 15, 2024
New York
1 review
0 helpful votes
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Fast deliver
June 25, 2024

No issues with my purchase. Thank you. I will buy again from this website

Date of experience: June 15, 2024
Virginia
1 review
0 helpful votes
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Great dress!
June 23, 2024

The dress fit to a T but will need to have it hemmed for the length. Love it!

Date of experience: June 12, 2024
Alabama
1 review
0 helpful votes
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Great shopping experience!
June 22, 2024

The dress is excellently beautiful. I will shop with CoutureCandy again.

Date of experience: June 12, 2024
Illinois
1 review
0 helpful votes
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Beautiful dress
June 20, 2024

My daughter loves this dress! It's a little big but when it gets altered it will be fabulous. She ordered a size 0

Date of experience: June 9, 2024
New Zealand
1 review
0 helpful votes
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Great service!
June 19, 2024

Very good website to use.
Excellent updates with progress of delivery.
Great product.

Date of experience: June 9, 2024
Virginia
1 review
0 helpful votes
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Dresses are beautiful
June 18, 2024

The dresses are beautiful but none either fit well on my figure or was what I was looking for. Hoping the return process goes well.

Date of experience: June 8, 2024
California
1 review
0 helpful votes
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Great options
June 16, 2024

Overall nice shopping experience. Many beautiful options to choose from and easy online ordering. My only concern was the delivery time and extra cost to expedite shipping.

Date of experience: June 6, 2024
Florida
1 review
1 helpful vote
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Very Satisfied
June 16, 2024

I have to admit I was a bit skeptical when reading the reviews. I found this dress in Miami for twice the price and then found the dress on CoutureCandy for a lot less. I was worried that it was a Chinese company that scams you but after speaking with them on the phone, I found out that they were in Las Vegas. I told them my concerns with the reviews and she told me the policies. I took a chance and I am glad I did. The dress arrived and is the same dress I tried on in Miami. The updated me constantly on the tracking and delivery from UPS. The rep I dealt with took all my measurements over the phone. Told me what to order. It came in big, which is what I wanted so I could have it altered locally and make sure it was perfect. I am completely satisfied with my experience and will use them again for my next formal function.

Date of experience: June 6, 2024
Panama
1 review
0 helpful votes
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Prom dress
June 15, 2024

I got it quickly and it fit perfectly. I love the dress so much.

Date of experience: June 5, 2024
Illinois
1 review
0 helpful votes
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Less Expensive!
June 15, 2024

I originally found this gown on Dillards web site. I google the designer and found CoutureCandy and save over $350.00!

Date of experience: June 5, 2024
Louisiana
1 review
0 helpful votes
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Gorgeous dress but not for me
June 15, 2024

This dress is gorgeous, but unfortunately it did not fit my body type well. I exchanged the dress for different one and customer service was amazing in handling the exchange.

Date of experience: June 5, 2024
Georgia
1 review
0 helpful votes
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Poor customer service
June 14, 2024

I received the wrong color dress. I am
Still waiting for a return code. They made me take several pictures of the tags to prove it. Awful customer service.

CoutureCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
Florida
2 reviews
0 helpful votes
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Could not get refund
June 14, 2024

Somewhere in the small print, I missed that a sale item was not returnable or refundable. This was very disappointing as I would not have ordered.

CoutureCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
Canada
1 review
0 helpful votes
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Awesome dresses
June 14, 2024

Friendly and reliable staff and great service. Fast delivery

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Overall good experience
June 14, 2024

I have shopped with Couture Candy a couple of times and I always feel confident that the brands they carry are good quality and that my order arrives within a reasonable time. I do wish that I could return for a refund if I don't like an item - I would buy from them more often if I could but they only offer store credit.

Date of experience: June 4, 2024
Maryland
1 review
0 helpful votes
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Ease of shopping, and beautiful designs and colors to choose from for every occasion.

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Gorgeous
June 14, 2024

My experience was simple. I placed an order for a larger size dress that I fell in love with at your site. It was about $20 cheaper on your site, but that's not why I chose your site. I liked that it was free shipping. It was simple. They got here within a week. It's gorgeous just I pictured.

Date of experience: June 4, 2024

From the business

Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.

Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...