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CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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The dress is very beautiful but the color is not really orange, it's more coral. The purchase process and the delivery are perfect.
The outfit came w/ in 4 or 5 days. The wedding of our grandson is June 20. I had ordered from another company over 6 wks ago & it was really long in coming & didn't fit well due to sewn- in bra.
No issues with my purchase. Thank you. I will buy again from this website
The dress fit to a T but will need to have it hemmed for the length. Love it!
The dress is excellently beautiful. I will shop with CoutureCandy again.
My daughter loves this dress! It's a little big but when it gets altered it will be fabulous. She ordered a size 0
Very good website to use.
Excellent updates with progress of delivery.
Great product.
The dresses are beautiful but none either fit well on my figure or was what I was looking for. Hoping the return process goes well.
Overall nice shopping experience. Many beautiful options to choose from and easy online ordering. My only concern was the delivery time and extra cost to expedite shipping.
I have to admit I was a bit skeptical when reading the reviews. I found this dress in Miami for twice the price and then found the dress on CoutureCandy for a lot less. I was worried that it was a Chinese company that scams you but after speaking with them on the phone, I found out that they were in Las Vegas. I told them my concerns with the reviews and she told me the policies. I took a chance and I am glad I did. The dress arrived and is the same dress I tried on in Miami. The updated me constantly on the tracking and delivery from UPS. The rep I dealt with took all my measurements over the phone. Told me what to order. It came in big, which is what I wanted so I could have it altered locally and make sure it was perfect. I am completely satisfied with my experience and will use them again for my next formal function.
I originally found this gown on Dillards web site. I google the designer and found CoutureCandy and save over $350.00!
This dress is gorgeous, but unfortunately it did not fit my body type well. I exchanged the dress for different one and customer service was amazing in handling the exchange.
I received the wrong color dress. I am
Still waiting for a return code. They made me take several pictures of the tags to prove it. Awful customer service.
Somewhere in the small print, I missed that a sale item was not returnable or refundable. This was very disappointing as I would not have ordered.
Friendly and reliable staff and great service. Fast delivery
I have shopped with Couture Candy a couple of times and I always feel confident that the brands they carry are good quality and that my order arrives within a reasonable time. I do wish that I could return for a refund if I don't like an item - I would buy from them more often if I could but they only offer store credit.
Ease of shopping, and beautiful designs and colors to choose from for every occasion.
My experience was simple. I placed an order for a larger size dress that I fell in love with at your site. It was about $20 cheaper on your site, but that's not why I chose your site. I liked that it was free shipping. It was simple. They got here within a week. It's gorgeous just I pictured.
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

