Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CouponCabin

CouponCabin

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CouponCabin?
grey stargrey stargrey stargrey stargrey star

CouponCabin Reviews Summary

CouponCabin has a rating of 3.8 stars from 1,576 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card and online shopping. CouponCabin ranks 1st among Coupons sites.

service
135
value
135

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
Follow Laurie H.
Unfollow Laurie H.
Share Review
Report Review

I can admit when it has been my mistake for not getting a cash back. Why? Because it's so easy to do. Shop first then log on to coupon cabin and check out! I used to only use them when shopping online by mail. Now I use coupon cabin to do my everyday shopping. Not only do I get cash back but I save time because I just go pick up my order. In addition, I'm don't find myself "lost" in a store spending money that I wouldn't otherwise spend.
So thank you coupon cabin for saving me even more money!

Date of experience: December 9, 2016
New York
1 review
0 helpful votes
Follow Jeannette T.
Unfollow Jeannette T.
Share Review
Report Review

Love Couponcabin!
December 9, 2016

I have been using Couponcabin for over 4 years. If I ever have a concern about a rebate or code not working, a representative gets back right away. Last year they actually went back and forth with a particular company for 5 months getting my rebate! They are awesome!

Date of experience: December 8, 2016
New Jersey
3 reviews
0 helpful votes
Follow Manuel a.
Unfollow Manuel a.
Share Review
Report Review

Love CouponCabin
December 4, 2016

Best app ever made very quick on responding back I recommend it for everybody

Date of experience: December 3, 2016
Washington
1 review
0 helpful votes
Follow Char G.
Unfollow Char G.
Share Review
Report Review

LOVE COUPON CABIN
December 4, 2016

Click on Coupon Cabin just before you shop online and you get money back. I've made over $40 this week and am now officially hooked.

Date of experience: December 3, 2016
North Carolina
1 review
15 helpful votes
Follow A M.
Unfollow A M.
Share Review
Report Review

They made my account inactive 1 week before rewards were to be paid out. I've emailed 10 times and have gotten 2 generic responses saying terms were violated. I've questioned many times how I violated a policy when I used there service one time and have yet to receive an answer. I can guarantee you this is a scam as I'm a 33 year old female who used there service one time for CallawayPreowned and never violated any terms of the agreement and this is the only cashback program I've tried. Just a warning it's not about the reward it's the principle these crooks making money off the people then saying were the ones corrupt. Shame

Notice how Marcus responds to all claims that Rules were violated but doesn't explain how or why they were violated-What is there to hide CouponCabin? Seems like an easy way to put blame on someone with no explanation. What rules did I go around when I've used your site once for one reward? I click a link that leads to a website were I make a purchase then your suppose to uphold your side of the agreement. Again slowly so you may understand-How did I supposedly violate the terms of the agreement? I will contact CallawayPreowned to let them know your not paying out rewards.

Date of experience: November 29, 2016
Sam J. — CouponCabin Rep
over a year old

Hello A M.

CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cashabck as possible to our members. That said, when accounts are identified as trying to get around these rules, we have no choice but to close these accounts. We are in the process of refunding the commission we earned on your order back to the store, so please know that it’s not our intent to make a profit on this.

Illinois
1 review
0 helpful votes
Follow Heather C.
Unfollow Heather C.
Share Review
Report Review

Great site!
November 30, 2016

I use CouponCabin, TopCashback and Ebates to compare who will give me the best rebate on things I buy online. I've had a good experience so far with all of them. When I had an issue with CouponCabin, their team were quick to respond and get it resolved. Sometimes, I'm un-convinced that when I click on a rebate it has actually taken, but that is likely just my own fear as it's worked almost every time.

Date of experience: November 28, 2016
Michigan
5 reviews
0 helpful votes
Follow Nancy G.
Unfollow Nancy G.
Share Review
Report Review

I belong to a few coupon/rebate sites. We all want the best deal and get the most money back, right? Well, recently I went through Coupon Cabin to make a purchase using one of their coupons and it didn't work. I didn't make the purchase but I let them know that coupon didn't work. They guarantee their coupons and I thought, "yeah right" but within an hour of my email, I got a response and a $25 gift certificate! Now, THAT'S impressive! This is the first time I've EVER had a problem on this site. I've had problems on other sites and it's just "Sorry Charlie!". I'll be using Coupon Cabin even more now! I'm encouraging my daughter and sister-in-law to use them too! No more hit or miss coupons! It's win-win with Coupon Cabin!

Date of experience: November 27, 2016
Delaware
1 review
0 helpful votes
Follow ML P.
Unfollow ML P.
Share Review
Report Review

READ how it works, simple, and FOLLOW DIRECTIONS...
Great way to get additional dollars off, PLUS, cash back. If you're a casual online shopper or an avid one, this site is one to help save time and money!

Date of experience: November 25, 2016
Colorado
2 reviews
20 helpful votes
Follow barbara m.
Unfollow barbara m.
Share Review
Report Review

Generous cashback if you pay attention to the rules. Love the way the cashback excelerates the more you buy. Even when a merchant canceled my order by mistake, leaving me with no cashback, I wrote Coupon Cabin and they gave me a courtesy $5. Blows ebates out of the water. Very user friendly app. Just remember to read all the offers and activate all of them. That is how you make money fast. Get your shopping carts ready!

Date of experience: November 23, 2016
New Jersey
2 reviews
0 helpful votes
Follow Angela P.
Unfollow Angela P.
Share Review
Report Review

Excellent customer service... they spent two months tracking down missing credit from L&T and kept me advised along the way.

Date of experience: November 21, 2016
Arizona
1 review
0 helpful votes
Follow Sally N.
Unfollow Sally N.
Share Review
Report Review

I have been using CouponCabin for several months now, and am very impressed with the quality of their service. As others have stated, they have ALL the latest coupons, and the cash back program adds up. I had 2 times where the store I was shopping at did not submit the cash back that I expected, and CouponCabin's support team investigated the issues and resolved them to my satisfaction. Everyone involved was friendly and professional, and patient. Receiving cash back does take time (basically 2 months as others have mentioned), but when it is time, the cash has posted very quickly to my preferred account. Also, it is easy to edit the minimum cash back total, if I need the money for something I am buying, and I have the cash back accumulated, Every little bit does help! Thank you, CouponCabin for your great service and wonderful team!

Date of experience: November 21, 2016
Texas
2 reviews
0 helpful votes
Follow Coeta S.
Unfollow Coeta S.
Share Review
Report Review

Great Site!
November 19, 2016

After I started using CouponCabin, I was able to quit using all the other cashback and coupon sites. They have the latest coupons, fast cashback, and great service with friendly people. I have accounts at 11 different online shops, and CouponCabin has every one of them in their site. As far as I am concerned, CouponCabin is the best and the only one of it's kind that I need! Check it out and see if you agree.

Date of experience: November 17, 2016
Wisconsin
1 review
1 helpful vote
Follow Kerri T.
Unfollow Kerri T.
Share Review
Report Review

Pretty Good Deals
November 19, 2016

Just started using CouponCabin, but have saved almost $75.00. They have a wide variety of stores with discounts. Their customer service was fast and efficient when I needed to contact them. So far, only complaint is the length of time to get your savings. They say after return policy has passed, but actually appears to be automatic two monrhs. Other sites are not so delayed.

Date of experience: November 17, 2016
California
1 review
1 helpful vote
Follow J S.
Unfollow J S.
Share Review
Report Review

John Wayne supposedly said "Life is tough, and it is even tougher when you're stupid." So if you are going to buy something, you might as well get a little money back for your purchase... and it is so easy with coupon cabin... you'd be stupid not to.

Date of experience: November 16, 2016
New York
2 reviews
0 helpful votes
Follow Benny N.
Unfollow Benny N.
Share Review
Report Review

I accidentally found coupon cabin cash back program when searching for a GanderMountain coupon, I ended up signing up and got a 25% cash back for first time user. I was skeptical since I have never seen 25% cash back from a coupon site before, usually it's 15% max and only for a few selective sites. I decided to give couponcabin a try, bought a fishing reel for $139 and 3 months later I got $28 back in my paypal.

The only thing negative is you have to wait 90 days while some other similar sites only make you wait 30 or 60 days.

Date of experience: November 15, 2016
Florida
1 review
0 helpful votes
Follow Jarkeshia C.
Unfollow Jarkeshia C.
Share Review
Report Review

Love it
November 16, 2016

COUPON CABIN IS MY GO TO WEBSITE WHENEVER I AM SHOPING ONLINE. THEY GUARANTEE YOUR CHECK IN THE MAIL. I HAVE RECEIVED MANY ALREADY. LOVE THIS COMPANY.

Date of experience: November 15, 2016
Illinois
1 review
0 helpful votes
Follow Amy V.
Unfollow Amy V.
Share Review
Report Review

Love This Site!
November 16, 2016

Not only does this site have great coupons that work they have the best cash back rates of any site I have found! I received my cash back right away! This is my new go-to site for shopping!

Date of experience: November 14, 2016
Arizona
2 reviews
0 helpful votes
Follow Simona O.
Unfollow Simona O.
Share Review
Report Review

Friendly service!
November 16, 2016

Although living in Germany I cannot use my cash refund, once in the states I will then have the chance to use it. The customer service was super friendly and I wish other institutions would get on the train coupon cabin has going. They responded to my emails quick and were very educated in the job field(s).

Date of experience: November 14, 2016
Colorado
1 review
14 helpful votes
Follow b j.
Unfollow b j.
Share Review
Report Review

They cancelled my account so they wouldn't have to pay me. When I asked for an explanation their customer service gave me an automated email saying "read the Terms and Conditions." That's pretty slimy behavior.

Date of experience: October 26, 2016
Sam J. — CouponCabin Rep
over a year old

Hello, BJ.
Please know that there’s nothing more that we would have liked than for you to have become a loyal CouponCabin shopper. That said, there are basic guidelines to our Cashback program that must be followed for our Cashback program to function properly and benefit you the shopper, our merchant partners and CouponCabin itself. Your account, however, breached these basic terms and was subsequently closed since your cashback was not validly earned.

California
1 review
0 helpful votes
Follow BeLinda G.
Unfollow BeLinda G.
Share Review
Report Review

I had question about a promo code for under Armour and I got a reply right away. They couldn't figure out the why the code didn't work for me. They tested it and it worked for them. They gave me a $25gift card for Restaurants.com for my trouble. Very satisfied with the customer service. I had a response in less than 15 minutes!

Date of experience: October 20, 2016

From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for ...


couponcabin.com
Founded in 2003
Highland, IN, United States