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CouponCabin

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CouponCabin Reviews Summary

CouponCabin has a rating of 3.8 stars from 1,576 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card and online shopping. CouponCabin ranks 1st among Coupons sites.

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value
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Texas
2 reviews
0 helpful votes
Follow Sherry G.
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Send me the Money!
March 8, 2017

Coupon Cabin is a great company and offers an extremely user friendly app that helps consumers save money by ordering online from various retailers and paying you back to do so. My money is sent directly to my checking account. I love shopping through this app. Nice discounts and savings. I really love the fact that some of my most favorite retailers are included. Such as Michael Kors, Home Depot and JC Penney. If you're not shopping through Coupon Cabin you're losing money!

Date of experience: March 7, 2017
Georgia
1 review
0 helpful votes
Follow BJ H.
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CouponCabin's extension shows up on all of my sale sites. All I have to do is select it and I'm on my way. I love it. I have been paid greatly to shop. Something I love to do and get paid for it. CouponCabin is the ticket. Glad to be in partnership with them.

Date of experience: March 6, 2017
Florida
1 review
0 helpful votes
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No problems
March 6, 2017

I have only used this site only a few times but so far so good. CouponCabin has worked flawlessly. Hope to use more in the future.

Date of experience: March 5, 2017
Massachusetts
1 review
0 helpful votes
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Great experience
March 5, 2017

They don't make you make for your cash back. I've had quick response time to questions and submitted requests. I have enjoyed using this site in a whole. Very easy and pleasant.

Date of experience: March 4, 2017
Canada
1 review
0 helpful votes
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Great site and great customer service! Very responsive and prompt, cashback takes a bit long to be approved.

Date of experience: March 2, 2017
Kansas
12 reviews
14 helpful votes
Follow Jcquln Z.
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Very quick and easy!
February 18, 2017

All I had to do was forward my email receipt and literally about 3 hours later I got a confirmation that my cash back was processed. I checked my account and sure enough, there it was. So quick and easy, no hassle, no gimmicks, no "small print" you have to worry about. Very upfront and truthful, they do exactly what they say they will do and in a very timely manner. I couldn't be excited to do more business with Coupon Cabin, they rock!

Date of experience: February 17, 2017
New York
1 review
0 helpful votes
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I like Coupon Cabin for clear, good, and quick service with benefits.
I think they are the best for purchasing.

Date of experience: February 16, 2017
New York
1 review
0 helpful votes
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Coupon Cabin works!
February 12, 2017

Coupon cabin works and when any issue with pay arises they are quick to resolve it. I definitely recommend it to all the people who doubt it because I was once one and now I use it all the time.

Date of experience: February 11, 2017
California
1 review
0 helpful votes
Follow Liz S.
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couponcabin.com
February 12, 2017

This is really a great site. I have received cash back every time they promise I will, and customer service is great. It's really crazy not to use it to link to online shopping. Great service!

Date of experience: February 11, 2017
Arizona
6 reviews
28 helpful votes
Follow DIane B.
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I love this site but when it comes time for me to click on links that would take me to a merchant such as Safeway, I place my order, and I always end up having to notify CC that I made a purchase, submit a copy of my order and it takes some time but they can't get any answers from Safeway (my guess) but they do credit me anyway.

I wish they did not have it set up to where you have to accumulate $7.50 in order to cash out as this could take some time.

Other than these few things, they are great to work with.

Date of experience: February 7, 2017
Arizona
1 review
2 helpful votes
Follow Deb H.
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I appreciate a quick response as they provided. They are top rate! The problem I entcountered was for a coupon which was quickly resolved. Try them, you won't be sorry.

Date of experience: February 4, 2017
Pennsylvania
1 review
2 helpful votes
Follow Aram S.
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Love the cash back!
February 3, 2017

Best way to shop! Love their cash back program. It's like getting discount on top of another discount.

Date of experience: February 2, 2017
Maryland
1 review
2 helpful votes
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Great Company
January 25, 2017

I found using coupon cabin a great money saver with fantastic customer relations putting money back in our pocket for merchandise we purchased is great and very simple to use

Date of experience: January 24, 2017
Ohio
1 review
3 helpful votes
Follow erin w.
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I have nothing but good things to say about the customer service end of CouponCabin.com. Obviously, no business or online website is without it's issues or hiccups, and couponcabin is no exception BUT on the several occasions I have had to contact them, I receive a VERY prompt response. It's not just a "pat" answer meant to appease the customer and save the company money and time. NO. It is a personal note from a REAL person that directly answers every question/issue/concern I have had.
I tend to be very skeptical but have found satisfaction at every corner from CouponCabin customer service reps. Yes, I have had to wait 30+ days for some money to be posted, but all the while of waiting, customer service emails that they are still working on the problem. It is SO reassuring. They make money while WE make money, so it behooves them to be on our side of resolving things.
DEFinitely, download the little button (I don't know the technical term) to make it easier to find the sites that give cashback! That way, instead of going to couponcabin first every time, like I did for months!, a little pop-up window appears when you are on the site itself, making it impossible to miss the opportunity to get your cashback. Just click on it and you're done. PLUS, when you are google searching something, you will easily see which ones give cashback as well.
Really, you can't lose. I've been to a few other site (Ebates, Upromise) and though they are all very similar, I'm really impressed at the sheer amount of options through couponcabin. For instance, you can choose cashback OR just the coupon code, which is how I originally found the site, searching for a promo code. I love that it is MY decision as to which deal I choose to use.

Thank you, couponcabin! I love your site and love your customer service even more.

Date of experience: January 22, 2017
Florida
1 review
2 helpful votes
Follow Tom R.
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I don't know how they do it but I am very satisfied with this company. I bought an item that was over $250 elsewhere on the internet for around $205. Then they gave me a check back for $35 on top of that. What's not to like about getting the lowest price anywhere and extra money sent by check to me. I love this company and will use them on any internet purchase available in the future. This is a real story about a real purchase. Thank you Coupon Cabin!

Date of experience: January 20, 2017
Michigan
1 review
1 helpful vote
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Great Customer Service
January 20, 2017

My cash rebate coupon expired and customer service worked with me in a prompt manner to get my cash reward back into my account. Excellent Personal Service.

Date of experience: January 19, 2017
Illinois
1 review
2 helpful votes
Follow Lisa W.
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Coupon Cabin's website is easy to use and very simple to sign up for. It's hard to believe you can receive cash back for something you were already planning to do, but it's worth it to utilize them and receive savings on top of savings. Over time it really starts to add up!

Date of experience: January 18, 2017
Oregon
1 review
1 helpful vote
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Very happy to have found Coupon Cabin. I've gotten lots of money back from a variety of websites - some that aren't available on other cash back sites. I had one rebate that wasn't showing up in my account. I filled out a "missing transaction" form, they verified that I had indeed made a purchase from that site, and they put the rebate money into my account. Very friendly and helpful customer service!

Date of experience: January 16, 2017
Washington
1 review
1 helpful vote
Follow Jan C.
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I am genuinely happy with your customer support team. For some unresolved reason, most of my purchases via your site do not get picked-up despite my checking all the troubleshooting ideas your support staff has provided to me. But in the end, I just submit my purchase documentation, your team verifies the click and makes the adjustment to my account. I feel a bit awkward that I can't seem to figure out how to get passed the block, but as stated above, your team works through it for me every time without making me feel like a total techno-dummy! :) It is fun to get a bit of cash back from purchases I would be making regardless of CouponCabin.

Date of experience: January 13, 2017
Kentucky
1 review
1 helpful vote
Follow Tina C.
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Love this easy to use website that tells me what all the best deals are. Took a couple minutes to create an account and as long as I'm logged in, I have the pop up that tells me what is the best deal(s) on the website that I'm shopping on. Basically, I'm getting paid to shop where I already shop! Win! Win!

Date of experience: January 3, 2017

From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for ...


couponcabin.com
Founded in 2003
Highland, IN, United States