Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CouponCabin

CouponCabin

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CouponCabin?
grey stargrey stargrey stargrey stargrey star

CouponCabin Reviews Summary

CouponCabin has a rating of 3.8 stars from 1,576 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card and online shopping. CouponCabin ranks 1st among Coupons sites.

service
135
value
135

We monitor reviews for authenticity

Arizona
1 review
2 helpful votes
Follow Elena M.
Unfollow Elena M.
Share Review
Report Review

Cash back!
April 25, 2017

Within one week of having created my new Couponcabin account I have already received $30 dollars cash back in my Paypal account from my purchase made via Couponcabin of about $40 dollars. Getting $30 dollars from Coupincabin returned back to my Paypal account means my $40 dollar purchase ended up only costing me about $10. I have not found comparable cash back offers elsewhere, of the type offered by Couponcabin, specifically the amazing $5 dollars back on $5 dollars spent, $10 dollars back on $10 dollars spent, and $20 dollars back on $20 dollars spent offers. Thanks Couponcabin.

Date of experience: April 24, 2017
Oklahoma
1 review
1 helpful vote
Follow Victor W.
Unfollow Victor W.
Share Review
Report Review

I purchased a laptop through this website and request a cashback for my order I placed, it worked out finally, very pleasant experience to use CouponCabin! I will definitely recommend it to my friends!

Date of experience: April 24, 2017
California
1 review
0 helpful votes
Follow Judy M.
Unfollow Judy M.
Share Review
Report Review

Lobe it!
April 23, 2017

Cabin is the best site I've ever used I referred my friends and my neighbors and I get money back in so today I can't believe the customer service they get when they use coupon cabin. I have been using it for at least 6 to 7 months and I've already received over $100 back on my purchases I really do appreciate their help thank you!

Date of experience: April 23, 2017
Utah
3 reviews
1 helpful vote
Follow Ellen K.
Unfollow Ellen K.
Share Review
Report Review

I love CouponCabin. I received my money so fast and shopped again. Thank you CouponCabin. I will continue to do business with you.

Date of experience: April 22, 2017
Virginia
2 reviews
0 helpful votes
Follow Lisa M.
Unfollow Lisa M.
Share Review
Report Review

This is a great site they honor your cashback clicks. I've gotten several casbacks and had one cashback not process. I had to copy and paste my invoice for proof of sale to them and that was it I got my casback credited to my account within 10 days which I think was reasonable since there is another party involved that being the merchant. Pay attention to how long your click is good for and the maximum cashback allowed and you should be good.

Date of experience: April 22, 2017
California
5 reviews
46 helpful votes
Follow Jay K.
Unfollow Jay K.
Share Review
Report Review

Never got cash back
April 21, 2017

I used coupon cabin for the first time on February 10,2017. I purchased a camera and lens thru Adorama. I reported a missing transaction a couple weeks later stating I was supposed to get 1.5% cash back. Weeks would pass and they would email me updates saying they would try to resolve the transaction issue. They told me to contact the company I made the purchase from. The company Adorama emailed me back and said they have no affiliation with coupon cabin. Coupon cabin then responded and said they have a "marketing" relationship with Adorama but not customer service. After almost 60 days passed I reported them to the BBB. Originally they told me transactions disputes clear within 30-60 days. Coupon Cabin had closed my account because I wrote them they are deceptive and a scam which they took as a so called "threat". Afterwards they told me it may take up to 90 days for the disputed missing transaction to post however cancelled my account. They had made no attempt to contact the company Adorama whom I bought from. I'm waiting to hear back from the BBB in the mean time. Stay away from this company!

Date of experience: April 20, 2017
Sam J. — CouponCabin Rep
over a year old

While over 98% of all cashback transactions automatically post to accounts, from time-to-time, some transactions don't get reported to us by our stores and don't post. When this happens, CouponCabin and its partner stores have a process to look up a missing order so that it can be reviewed and credited. This process varies by store and unfortunately can take some time, up to 90 days in some cases. We haven't been paid for missing orders either so we are on your side in that we sure want to get paid as well and will do absolutely everything within our power to get orders credited and credited as quickly as possible. I'm sorry you're unhappy with this process and the time it takes but bullying and threatening us is not tolerated.

Missouri
2 reviews
2 helpful votes
Follow Robin J.
Unfollow Robin J.
Share Review
Report Review

I refer all of my friends and family to this site. It has saved me a LOT of money! I used to use another savings site (will not reveal the name), but this site does their payouts more often.

Date of experience: April 19, 2017
Illinois
1 review
1 helpful vote
Follow Claudia L.
Unfollow Claudia L.
Share Review
Report Review

They keep their promises. They always pay the cash that I earn making purchasing online. Trusted Co.

Date of experience: April 16, 2017
Wisconsin
1 review
16 helpful votes
Follow Jodie V.
Unfollow Jodie V.
Share Review
Report Review

Scam
April 16, 2017

Have made multiple purchases through the coupon cabin site when they have had their $5 and $10 daily deals. I have yet to receive a rebate on any of these purchases. These purchases would not have been made if it wasn't for the rebates. In addition, when I did see a rebate come through, it was later reversed for unknown reason. I have contacted them on each issue and am still waiting 3 months later for a rebate. I guess I will not be seeing any sort of rebate. Will be cancelling account.

Date of experience: April 16, 2017
Sam J. — CouponCabin Rep
over a year old

We successfully process tens of thousands of cashback orders each week without any issues so it's rare for a cashback offer to not post to your account, let alone to have multiple orders not track like what you're seeing. That said, it sounds like you may have a privacy setting or ad-blocker installed on your computer that is interfering with cashback tracking. Please email us at [email protected] and we'll be happy to see if we can't troubleshoot this with you.

Texas
1 review
0 helpful votes
Follow Jorge M.
Unfollow Jorge M.
Share Review
Report Review

The best service
April 7, 2017

Coupon Cabin is a program that can help you out on cash back, that is the reason that I use Coupon Cabin, but what I like the most about them is that they keep you updated.

Date of experience: April 6, 2017
Texas
1 review
0 helpful votes
Follow Robbriqash T.
Unfollow Robbriqash T.
Share Review
Report Review

CouponCabin's customer support is outstanding! My issue was resolved before I even realized it was. I thought it would take a few days to hear back from someone, but, not only did they reply that same night, they had me back in business in less than 15 minutes of sending in my request. I also hadn't received all of the payments for my cashback rebates, and they had it in my PayPal account by the next afternoon. I am extremely satisfied with the level of support I received. 5 stars to CouponCabin's customer support team!

Date of experience: April 1, 2017
Kentucky
1 review
0 helpful votes
Follow Patricia C.
Unfollow Patricia C.
Share Review
Report Review

So far I've been very pleased with couponcabin. I had a missing transaction and they followed up with vendor until I got the cash back I was expecting. Great job.

Date of experience: March 25, 2017
Maryland
2 reviews
0 helpful votes
Follow Ying F.
Unfollow Ying F.
Share Review
Report Review

Very strong support
March 24, 2017

I had a Cashback issue with Chase Payments. I contacted CouponCabin support. They got back to me the same day. The problem solved the next day! I am very happy with CouponCabin, and will continue using it.

Date of experience: March 24, 2017
Texas
2 reviews
0 helpful votes
Follow Tami S.
Unfollow Tami S.
Share Review
Report Review

Great savings website
March 24, 2017

I am so happy I found Coupon Cabin. It is always great when you find a website that provides great coupon savings and allows you to get cash back! It is easy to use, easy to find and provides a great service for their customers.

Date of experience: March 24, 2017
Ohio
2 reviews
0 helpful votes
Follow Teresa A.
Unfollow Teresa A.
Share Review
Report Review

I tried this website and had earned some cash back quite quickly but when it came to getting it its somehow didn't get to me so I contacted them and they looked into it and asked me a couple of questions to confirmed my info and they got it to me quick I will keep using couponcabin

Date of experience: March 22, 2017
Arizona
1 review
1 helpful vote
Follow Denise L.
Unfollow Denise L.
Share Review
Report Review

My first time using Coupn Cabin. I hadn't received a reward from Hayneedle after shopping through the site. They followed up with Hayneedle, and I received my first reward credited to my Coupon Cabin account. I will use them again in the future. They were very helpful and followed through.

Date of experience: March 22, 2017
Illinois
1 review
0 helpful votes
Follow Roban C.
Unfollow Roban C.
Share Review
Report Review

Thank you for their quick response. When I get to shopping in the future I hope to find great savings and cash back.

Date of experience: March 21, 2017
Michigan
1 review
0 helpful votes
Follow Kasey B.
Unfollow Kasey B.
Share Review
Report Review

I've been a member of CouponCabin for some time now and I love this app. It's so easy to use and has more stores than other cashback apps. I can't wait to see even more stores added and higher cashback incentives!

Date of experience: March 20, 2017
Florida
1 review
0 helpful votes
Follow Belle B.
Unfollow Belle B.
Share Review
Report Review

I became a member one week ago. I had a question about my first order and received an email response from them within 5 or 10 minutes. I used their site to shop a few times this past week and have been very happy with the discounts and cash back earned. Because I shop online often, why not save more and get cash back?
Very happy I found it.

Date of experience: March 16, 2017
Pennsylvania
2 reviews
1 helpful vote
Follow Lisa G.
Unfollow Lisa G.
Share Review
Report Review

It is like night and day using their referral services compared to other services like Swagbucks and Top Cashback. I just got burned recently by another site where my visit wasn't tracked on their end so they refused to pay me. After that incident I was especially leery of trying new referral sites, but I had a wonderful experience getting my cash back literally within moments of submitting my order, no technical issues and no need to clear my cache or take any special steps ahead of time. I'm also impressed they have deals even eBates and the other more well known referral sites don't have. I will be using them first from now on!

Date of experience: March 8, 2017

From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for ...


couponcabin.com
Founded in 2003
Highland, IN, United States