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Cotosen has a rating of 2.1 stars from 956 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 46th among Men's Clothing sites.
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Have ordered 3 times from them. First order, the delivery was a little wonky. But the others were fine, except They shipped one of the wrong shirts. But it was nice anyway. Have another order in the hopper!
Communication was great, and staff was so friendly and prompt. We just handed hats out yesterday everyone loves them and have gotten so many requests on where we purchased.
For the first time since I began ordering your products, you totally screwed up my order. Your promptness in rectifying the order was remarkably easy and professional!
Thank you!
Any issues have always been resolved to our complete satisfaction. Highly recommend! People really impressed their service and very happy
Very satisfied with the level of safety I am experiencing. Thank You for such a great product and recommended!
Very easy to place order. I was provided a image very quickly. Ask if the image could be reversed, less than a couple hours got the new image example. Perfect!.
Great selection, reasonable prices and fast shipping. This is the best website I have found for stylish, comfortable and affordable basics plus the shipping is really fast.
App works great. Great info. Did not message the vendor no need for it everything was done super quickly and professionally.
The quality is very good and pricing is exceptional. We have been pleased with each order placed. Definitely will continue ordering.
They provide best and professional service. The staff is very friendly and help in everything. Product quality good.
I am extremely happy with my order from ordering and to the delivery date which was very prompt! Recommended!
Very quick delivery, also I had to call about a problem on the website and they were very helpful!
Great service, and item was delivered, to the other side of the world, without any hassle or noticeable delay.
Service was fantastic, all staff were very friendly, helpful and accommodating. Overall great company!
Perfect service. Very attentive people. Everything received on time. Well packaging well. Thank you!
Easy site to navigate and delivery was very prompt. All in all a great experience. I will share this company all my friends & family!
Be highly praised by their people because their practices and activities are loved by everyone and good products are available from them.
This is really awesome service love to use this service. I'm very happy to this location. I recommended to everyone
Customer service after the sale continues to be exemplary. Very good products. I recommend them implicitly.
Nice location. Everything was available and the service was pretty good as well. Good offers were also presented.
Answer: Hi. I tried to return my order. First, they are not quick to respond. The return policy says do not return it to the place it was shipped from and to contact them for the return. The first response to your return request will ask for more information. The second will ask for more information again. The third communication will attempt to discourage you from sending the items back because they require the items be returned to China and they tell you it will be too expensive to for you to return the items. When they will tell you that the shipping will be too expensive they will offer you a partial refund. This whole process will take 3 weeks or so. Then they will not honor the refund amount that was agreed to. As you wait for refund to arrive - which it never does - the 30 day return policy has expired. This is exactly how their refund policy works.
Answer: I am having the same issue. Where is my pkge. Now five weeks and the staff is useless Not worth the aggravation
Answer: Receiver: Liu Rongfeng Address: Gate 2, Zhongtang Warehouse, Sanhe Logistics Park, Chajiao Avenue, Zhongtang Town City: Dongguan State:Guangdong Country: China Zip Code: 523000 Phone number: 13713088707

