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Costway has a rating of 3.4 stars from 1,180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway most frequently mention good quality, fast delivery and great price. Costway ranks 13th among Marketplace sites.
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It was painless shopping with Costway & loved the free shipping.
However I must complete a certain # of characters before I can submit this survey. I was at 5 stars but am reducing to 4 for this requirement.
After reading my review on this site, Costway emailed me apologizing for not getting back to me in a timely manner. They gave me a full refund & told me to keep the fan. Now I have a fan which doesn't fit any of my windows. When ordering from Walmart make sure it does not come from Costway. I don't believe this is an American company which would explain their lack of customer service. They will have to learn a lot before I would use them again. Yet thanks for the refund. Now I can get a fan that fits.
Thanks so much for your kindly review.
Sorry for all inconvenience caused to you. We have so many stores in different platform but please believe we will help customer solve problem once we know.
We value your opinion and will improve ourselves continuously.
Hope we have chance to cooperate with you in the future.
Kind regards,
Costway inc.
Ordered a window fan on Walmart.com. Fan came from Costway & was wrong size. Walmart instructed that the return & refund was to be done with Costway but only emails through Walmart were allowed. Costway has had me jump through hoops trying to return & get refund. Haven't heard from them for a week. Will just keep the stupid fan but will post on all my social media to boycott this dishonest company and maybe be careful of what you buy on the Walmart web site.
I spotted this mini radiator and knew it would be ideal for winter traveling in my camper van. The unit is small, energy efficient and silent. After a long day listening to a diesel engine and road noise, I don't want to hear a heater fan running all night.
Buying it online through the website was simple and it arrived several days before the estimated delivery date. Thanks for the great product and the excellent website experience.
Thanks for kindly review.
It's great to hear your fantastic feedback.
We're really pleased to hear that we were able to provide you with a positive shopping experience.
Looking forward to your further cooperation.
Kind regards.
Costway inc.
Overall like the product but one piece arrived crushed. Still worth it for the bargain price. Managed to bend it back to the shape desired.
Thanks so much for your reviews.
Sorry for the uncontrollable delivery. Thanks so much for the chance to make things right.
Hope we can always help you.
Look forward to our further cooperation.
Kind regards,
Costway inc.
I ordered this little table to use the laptop while in bed. It is nicely constructed. Light weight. Lot of table top space for you to keep (even) an old 15"laptop plus and external mouse. My only issue with this is the height. I wish there was a way to to adjust to any height rather than one height.
Thanks for your chance to cooperate with us.
We are glad to hear that we help you solve this problem.
Hope you can be satisfied with our products.
Welcome to our website again!
Kind regards,
Costway inc.
We are pleased with service, cost, and quality of the evaporative cooler. The cooler is quiet and has low vibration. There is an initial plastic smell in operation that we expect will go away after awhile.
Thanks for getting in touch.
It's great to hear your fantastic feedback.
We're really pleased to hear that you are satisfied with your product. Please put the cooler in Ventilated place and the smell may be go away quickly.
If any problem in the future, please be free contact us at [email protected].
Looking forward to your further cooperation.
Kind regards.
Costway inc.
Perfect quality product and it was what I was looking for. It has a large storage capacity for jewelry and looks so elegant! The service was excellent and fast shipping. Thank you.
Thank you for such a nice review!
We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
We are dedicated to providing better products to our customers.
Thank you once again for your kind words.
Kind regards,
Costway inc.
I have been happy with every purchase here. Price is great, Shipping is fast and free and every purchase has been good quality. My new first place to shop.
Thanks for your trust of our website.
We are so glad to hear this from you.
Your encouragement and support will be great propulsion for us.
Looking forward to our further cooperation.
Kind regards.
Costway inc.
The chair is quite nice for the price. It went together fairly easily in about 45 minutes. It was missing two pieces (the ones that lock the chair so it won't rock). Since I really didn't care about that feature it's not that big a deal. I can say that with heavy rains/winds it blew over (again not a big deal). I also have noticed that there is some rust that is coming out of the inside of the center vertical bar on the seat. It's discolored the seat on an area about the size of a dime. Overall I'm happy with the product. It's comfy, sturdy, and I only paid like $65 for it. Much cheaper than anywhere else I found
Thank you so much for your recent order with us.
We always appreciate our customer's feedback and strive to make sure that each one of our valued customers have a positive experience.
We've noticed that a customer service representative has attempted to contact you and we would appreciate the opportunity to communicate with you.
When you have a free moment please contact us([email protected]).
Thanks for your kindly responding.
Kind regards,
Costway inc.
Costway is an excellent place to by a variety of awesome products. I bought an air fryer and I am impressed by the quality and how effective it is. I've seen other brands, but for a more cost effective price you get tremendous quality. I had some issues with my order and customer service resolved it prompt and quickly.
Thanks for your trust of our website.
We are so glad to hear this from you.
We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Your encouragement and support will be great propulsion for us.
Looking forward to our further cooperation.
Kind regards.
Costway inc.
Chair is as described and good price just wish shipping wS quicker
Will order from costway agAin
Was gift
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
The legs broke down when adjusting length and when I tried to tight the screws it won't tight.
I was contacted by Nancy from costway and they refunded the product cost to me.
Thanks for your kindly trust of us.
We are appreciate the chance to make things right.
We will do better in the future and hope you will be fully satisfied with us.
Look forward to our further cooperation.
Kind regards,
Costway inc.
Excellent seller with fast delivery. Product as described and works great. Great price for Costway 4.8 Quart Electric Digital Air Fryer with LCD screen.
Thanks for your reviews.
We will bring you more reasonable price and high quality products.
Hope you have a great shopping experience in Costway.
Kind regards.
Costway inc.
Delivery was on time And it is easy to use. I use it every day for my cooking.it is really one of the good purchase I made. Has recipes book to start with and from there you can make your own.
Thank you so much for taking the time to leave us this wonderful review!
Our company values put customer satisfaction as a top priority and we are committed to our customers.
It's customers like you that make our job wonderful.
We look forward to serving you again!
Kind regards,
Costway inc.
Costway has easy online order, very speedy service, and has a great price. This is a good experience for me. I will recomend other to buy from Costway.
Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway inc.
As always, great deals and fast shipping. Since finding this site I've made a few purchases and found super deals!
Thank you so much for taking the time to provide us with some wonderful feedback!
We always strive to make sure each and every one of our customers receives the best service possible.
Should you have any questions or need further assistance please do not hesitate to reach out to us.
We value your trust and appreciate your business.
Kind regards,
Costway inc.
I bought for my wife for Mothers day. She loves it. Easy read instructions to put together.it shipped fast and for a heavy package it held together really well.
Thanks so much for your wonderful reviews.
We really appreciate you taking the time to share your experience with us and look forward to being able to provide you with wonderful service in the future.
Please let us know if there is anything more we can assist you with.
We appreciate your business and value your feedback!
Kind regards,
Costway inc.
But a hammock for my son. Works very well... can hold my 130 lb son as well as my 210 pound frame with no issue. I plan on buying a second one for a different room in the house.
Thank you so much for taking the time to provide us with some wonderful feedback!
We always strive to make sure each and every one of our customers receives the best service possible.
Should you have any questions or need further assistance please do not hesitate to reach out to us.
We value your trust and appreciate your business.
Kind regards,
Costway inc.
I received the package on time l ordered a tire bead blaster air tank, the tool is just like the picture displayed. Normally cost over a $100. I got it for less than half price, works perfectly. I will use costway moving forward. I noticed their sofas are good price too. Love it.
Thanks so much for your trust of our website.
We will improve ourselves continuously and bring you more great products.
Looking forward to our further cooperation.
Kind regards,
Costway inc.
Its been over a month and still no resolution! They definitely keep track of phone numbers and ignore them so always call blocked! Do not allow them to continue to scam people with thier bull$#*! products that never seem to come in tact!
Answer: Good luck! Seriously. This company should be shut down! I sent the table set I ordered back, did not get a refund or a replacement. I lost $109.99 I will never order something with this company name on it again!
Answer: Hello, We will send you an email about the tracking number when the items are on its way to you. If you do not receive this email, you can send an email to [email protected]. Our customer service staff will send you the tracking number. Dorise
Answer: Dear guest, may I know your order number? If you can't find the order number, could you send us your email?
Answer: Yes, we are able to ship to Tennessee, for more information please refer to https://www.costway.com/Shipping-Guide/
Answer: Hi Lory, Thanks for your feedback. Can you provide more details about the problem you're having? I will work with our after-sales team to solve the problem for you. If you can provide more details, please email [email protected] Greeting, Lily
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


Thanks so much for your kindly reviews.
We are so glad to hear that you are satisfied with our products.
We will try our best to solve the problem you mentioned.
Looking forward to your further cooperation.
Kind regards.
Costway inc.