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Costway

3.2

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Costway Reviews Summary

Costway has a rating of 3.2 stars from 1,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway most frequently mention good quality, fast delivery and great price. Costway ranks 13th among Marketplace sites.

service
116
value
104
shipping
105
returns
73
quality
103
This company responds to reviews on average within 1 day

Instant Feedback

5,263 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Not bad
June 12, 2018

Quick shipping but forgot part of my order. Shipped the rest once I notified them. Purchased batting nets good quality with the exception of the carry bags. They are not holding up to wellmodt have developed wear holes

Date of experience: June 10, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your trust of our website.
We will improve ourselves continuously.
Looking forward to your further cooperation.
If any problem, be free contact us at [email protected].
Kind regards.
Costway inc.

Kentucky
1 review
0 helpful votes
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Great price and delivery time, but the item I bought, inflatable hot tub, has a slow air leak in it. I guess I cant blame you guys, probably a manufacturer flaw

Date of experience: June 10, 2018
Nancy L. — Costway Rep
over a year old

Thanks so much for the chance to let us know this problem.
Sorry for the inconvenience caused to you.
Please don't worry, if quality issue, we would like to cover our duty.
We will email you and if anything we can help, please feel free let us know.
Thanks for your kindly understanding.
Kind regards,
Costway inc.

South Carolina
1 review
0 helpful votes
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Decent Stools
June 12, 2018

Stools are sturdily made with a very impressive seat height range. The seat cushioning is stiff on the edges. Not very comfortable to lean on. Otherwise, no issues.

Date of experience: June 10, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your reviews.
We will bring you more reasonable price and high quality products.
Hope you have a great shopping experience in Costway.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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I ended up buying 6 tents to put inside a gym for my daughter's reception. It turned out beautifully! Once we got one put up, the rest were easy. We had it down to about 15 minutes by the last one!

Date of experience: June 9, 2018
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Colorado
1 review
0 helpful votes
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Great Product
June 11, 2018

I love my new patio furniture! The price was right and it looks great! I was surprised by the comfort, and it's perfect for entertaining.

Date of experience: June 9, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your trust of our website.
We are glad to hear that you are satisfied with our product!
Looking forward to your further cooperation.
Kind regards.
Costway inc.

Colorado
1 review
0 helpful votes
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Great product
June 11, 2018

Enjoying the SUP - paddle sinks - needs material inside paddle tubing for paddle to float - like noodle material - otherwise enjoying the water

Date of experience: June 9, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your trusts of our website.
We are glad to hear this from you.
Hope you have more surprise experience in Costway.
Kind regards.
Costway inc.

Michigan
1 review
1 helpful vote
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Trampoline
June 11, 2018

We were finally able to put the trampoline up for our Grand-Kid's.
They Love it! So far, it has been exactly as described & a good purchase!
The only thing I would change would be: A ladder, steaks to hold it down, & the hook needed to put it together should have been included. Even for a little extra!

Date of experience: June 9, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your trust of our website.
We are so glad to hear this from you.
Your encouragement and support will be great propulsion for us.
We value your opinion and will improve our products continuously.
Looking forward to our further cooperation.
Kind regards.
Costway inc.

Kkk K.
Hungary
1 review
0 helpful votes
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Bad
June 11, 2018

No customer service, missing parts, no return, no replacement, no exchange,...sad,......... ......................

Costway attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 9, 2018
Ukraine
1 review
0 helpful votes
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Lovely shop.
June 9, 2018

Good price and quality of goods. Large range of goods.My orders are sent very quickly. I'm delighted! Thank you!

Date of experience: June 8, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your reviews.
We are so happy that you love our products.
We will devote to bringing more great products to you.
Looking forward to our further cooperation.
Kind regards.
Costway inc.

Anne H.
Idaho
1 review
2 helpful votes
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The wrong item was sent. It has been very difficult and frustrating to return. I bought a blue crib as a gift for a friend and had it shipped directly to her house. It was disappointing when she received a pink crib, instead of the blue one I ordered. I had to have my friend take and email pictures of the crib and order number in order to generate a return shipping label.

Costway attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2018
Nancy L. — Costway Rep
over a year old

Sorry for the inconvenience caused to you.
Our customer service has been sent a return label to you.
We are appreciate the chance to make this right.
If anything else needed, please be free contact us.
Kind regards,
Costway inc.

California
1 review
0 helpful votes
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Great experience
June 8, 2018

The item ordered arrived on time and was exactly what I ordered. I will definitely order more items from Costway.

Date of experience: June 7, 2018
Nancy L. — Costway Rep
over a year old

Thank you so much for taking the time to leave us this wonderful review!
Our company values put customer satisfaction as a top priority and we are committed to our customers.
It's customers like you that make our job wonderful.
We look forward to serving you again!
Kind regards,
Costway inc.

Tennessee
1 review
0 helpful votes
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Fast Shipping Process
June 8, 2018

I got my item in a timely manner and the item was exactly the way it was listed on Costway! I love my shelf and it was very affordable! Will definitely order more home decor items from them soon!

Date of experience: June 7, 2018
Nancy L. — Costway Rep
over a year old

Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway inc.

Texas
1 review
0 helpful votes
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Got this product on sale and it arrived at my house in just a couple of days. I would order from costway again.

Date of experience: June 7, 2018
Nancy L. — Costway Rep
over a year old

Thank you for leaving us such a wonderful review!
Our dedicated staff will be pleased to hear your high praise.
We work very diligently and it will provide us with great encouragement to keep doing what we are doing!
We look forward to serving you again in the future.
Kind regards.
Costway inc.

Wisconsin
1 review
0 helpful votes
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Surprised.
June 8, 2018

I was skeptical about ordering at first but everything was legit. The air fryer I purchased was a great price with fast shipping and a welcome addition to the kitchen

Date of experience: June 7, 2018
Nancy L. — Costway Rep
over a year old

Thanks for getting in touch.
It's great to hear your fantastic feedback.
We're really pleased to hear that we were able to provide you with a positive shopping experience.
Looking forward to your further cooperation.
Kind regards.
Costway inc.

Texas
1 review
0 helpful votes
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Fast delivery
June 8, 2018

We got exactly what we ordered and fast. The quality and the aesthetics of the pieces ordered were very good. Will be buying with Costway again.

Date of experience: June 6, 2018
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Louisiana
1 review
0 helpful votes
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Snowcone machine rocks
June 7, 2018

The delivery was quick.
The producr works like a dream, it's light and easy to put together and fun to use.

Date of experience: June 6, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your reviews.
We will bring you more reasonable price and high quality products.
Hope you have a great shopping experience in Costway.
Kind regards.
Costway inc.

Florida
1 review
0 helpful votes
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Great customer service
June 7, 2018

They went above and beyond to ensure I was satisfied with the transaction. Great communication throughout the process.

Date of experience: June 6, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your reviews.
We are so happy that you love our products.
We will devote to bringing more great products to you.
Looking forward to our further cooperation.
Kind regards.
Costway inc.

Pennsylvania
1 review
0 helpful votes
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Best bang for your buck.
June 7, 2018

Purchased this gaming chair for my daughter. Her previous chair lost it's cushioning within two weeks. It is 3 months later and I still don't see a difference from the first day I received it. Easy to assemble, comfortable, she can game for hours no problem. Unfortunately. LOL

Date of experience: June 6, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your trust of our website.
We are so glad to hear this from you.
Your encouragement and support will be great propulsion for us.
Looking forward to our further cooperation.
Kind regards.
Costway inc.

Florida
1 review
0 helpful votes
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Great value
June 7, 2018

Great deal on power washer, works great, first time costway buyer, will buy from again. I shopped around and felt this was the best deal for me, so I gave it a shot and am more than happy with purchase.

Date of experience: June 6, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your reviews.
We will bring you more reasonable price and high quality products.
Hope you have a great shopping experience in Costway.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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Ordering gift
June 7, 2018

The only problem was when trying to pay. Followed instructions but took multiple calls before able to place order

Date of experience: June 6, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your trust of our website.
Sorry for the inconvenience caused to you.
Our payment system will be serious in order to avoid fraud orders. We want to protect all customers privacy.
We value your opinion and we will improve ourselves continuously in the future.
Looking forward to your further cooperation.
Kind regards.
Costway inc.

From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


costway.com
Founded in 2008
Fontana, CA, United States