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Costway has a rating of 3.4 stars from 1,180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway most frequently mention good quality, fast delivery and great price. Costway ranks 13th among Marketplace sites.
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I bought. Truck from them for my son had a couple issues but costway was awesome they got back to me about my email helped and fixed my issues I had quick. They have a great team who seems to get to there emails quickly. Even though it was a rocky beginning I'll still be ordering from them in my future. Thank you for helping me with great customer service.
Package arrived torn, taped and crushed at one end.
After opening and trying to assemble the patio swing we found parts missing.
Thank you so much for your recent order with us.
We always appreciate our customer's feedback and strive to make sure that each one of our valued customers have a positive experience.
We've noticed that a customer service representative has attempted to contact you and we would appreciate the opportunity to speak with you.
When you have a free moment please contact us([email protected]).
Thanks for your kindly responding.
Kind regards,
Costway inc.
Costway luggage set had some visible scratches. Was gifted to my daughters friend which felt really bad
Thanks for your trusts of our website.
We are glad to hear this from you.
Hope you have more surprise experience in Costway.
Kind regards.
Costway inc.
This ice machine was better than expected and it arrived very quickly! Will definitely buy from again.
Thanks for your trust of our website.
We are so glad to hear this from you.
Your encouragement and support will be great propulsion for us.
Looking forward to our further cooperation.
Kind regards.
Costway inc.
I was skeptical upon ordering, first the great price for this quality of cooler then I was unsure of it being only a 20 quart cooler. I am amazed how well the size and how long it keeps the ice. Clearly great quality and I have been using to big of coolers. I purchased a second one.
Thanks for your reviews.
It is our pleasure to bring you perfect products.
We will do better and looking forward to our further cooperation.
Kind regards.
Costway inc.
13 ft. Net perfect for yard. No more string or stakes to trip over. Easy set up and net sits straight across with tension poles. Thanks, this customer will be back!
Thanks for your reviews.
We are so happy that you love our products.
We will devote to bringing more great products to you.
Looking forward to our further cooperation.
Kind regards.
Costway inc.
Great will buy for them again looks great in our kitchen will let others know about great price and style
Thanks for your reviews.
Your satisfaction is the most powerful encouragement for us.
Looking forward to further chances to serve you.
Kind regards.
Costway inc.
Good goods and fast shipping! Good communication and solving all questions! Thank you! Good goods and fast shipping! Good communication and solving all questions! Thank you!
Thanks for your reviews.
We will bring you more reasonable price and high quality products.
Hope you have a great shopping experience in Costway.
Kind regards.
Costway inc.
The set w as s a bit shorter than I expected but overall a great buy! Everything went together smoothly and looks wonderful. It even held up to a massive hail storm that just came through.
Thanks for your trust of our website.
We would improve ourselves continuously.
Looking forward to your further cooperation.
Kind regards.
Costway inc.
Great quality product, fast shipping and delivery. Very pleased with my purchase. Definitely recommend!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Wonderful staff provided me with up to date shipping informaion in a timely manner and answered all my questions.
Thank you for such a nice review!
We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Thank you once again for your kind words.
Kind regards,
Costway inc.
Was looking for the lentils and rice ( microwave package). And didn't see these items. I went to Costco almost just for that..
Thanks for your trusts of our website.
We are glad to hear this from you.
Hope you have more surprise experience in Costway.
If there is any problem, please feel free to contact us at [email protected].
Kind regards.
Costway inc.
I was very happy to find the item I wanted for $30 less than anywhere else with free shipping. I easily set up an account and ordered the item. The item came within a few days and was in good order. Will definitely use again.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Bought a set of lounge chairs and table from Costway. One of the chairs had a broken weld and customer service fixed the issue for me. My experience with customers service was very excellent, I will use them again.
Thank you so much for taking the time to leave us this wonderful review!
Our company values put customer satisfaction as a top priority and we are committed to our customers.
It's customers like you that make our job wonderful.
We look forward to serving you again!
Kind regards,
Costway inc.
Let me start by saying that I was very impressed with how quickly I received this item. I had bought this for my 2 year old niece, because of the 3 stages, so I could get her into the second stage of not having the front bar. I was not comfortable with putting her in it, because it had no safety belt. If it would have, I would have been comfortable with putting her in the swing to learn how to swing without the safety bar from the toddler stage, to the next stage. I contacted Costway and received a refund for the product, and was told not to worry about sending it back, because it cost more to ship it back than I had payed for it. Costway handled the issue quickly. I just wish the manufacturer would think about adding a safety belt. I would definitely buy from Costway again, because of the way that they handled this whole situation.
We ordered a 10 × 30 foot tent for our daughters graduation party. Ordering was easy. The cost was so reasonable. Shipping was free and we live across country in Ohio!
It shipped very quickly also. Set up was easy with the directions and all parts were present. We did follow the suggestion of using white duct tape to secure the joints. We are very happy with our tent. We will purchase from this company again!
Thanks for your trust of our website.
We are improving ourselves continuously and wish you have better experience.
Looking forward to our further cooperation.
Kind regards.
Costway inc.
I was very pleased with the product; it looks exactly as pictured. Nice addition to our patio, functional and matched our existing chaise lounges perfectly.
Thanks for your reviews.
We are so happy that you love our products.
We will devote to bringing more great products to you.
Looking forward to our further cooperation.
Kind regards.
Costway inc.
The bed came as expected. The instructions were a little confusing and some parts were no correctly identified, but that being said once the frame was put together... I have no complaints. It's sturdy and high for easy storage under the bed. I would definitely recommended this frame to others
Thanks for your reviews.
It is our pleasure to serve you.
We will do better and looking forward to our further cooperation.
If there is any problem, please feel free to contact us.
Kind regards.
Costway inc.
Great quality side table. It was a little difficult to get together, but we got it done eventually. Shipping was extremely fast. Im very satisfied with this purchase.
Took a little longer than I liked, but it was affordable and overall a good product. I would consider looking at other products through Costway.
Answer: Good luck! Seriously. This company should be shut down! I sent the table set I ordered back, did not get a refund or a replacement. I lost $109.99 I will never order something with this company name on it again!
Answer: Hello, We will send you an email about the tracking number when the items are on its way to you. If you do not receive this email, you can send an email to [email protected]. Our customer service staff will send you the tracking number. Dorise
Answer: Dear guest, may I know your order number? If you can't find the order number, could you send us your email?
Answer: Yes, we are able to ship to Tennessee, for more information please refer to https://www.costway.com/Shipping-Guide/
Answer: Hi Lory, Thanks for your feedback. Can you provide more details about the problem you're having? I will work with our after-sales team to solve the problem for you. If you can provide more details, please email [email protected] Greeting, Lily
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


Sorry for the inconvenience caused to you.
We really appreciate the chance to make things right. Did you receive your refund now?
If there is any problem, please feel free to contact us.
Kind regards,
Costway inc.