Costway Canada

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Costway Canada
costway.ca

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These tips are generated by AI, based on customer reviews from the past year

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Costway Canada Reviews Summary

Positive Highlights

  • Competitive pricing is frequently praised as much lower than other retailers.
  • Shipping is often fast, free, and arrives earlier than expected.
  • Many products are described as sturdy, well-made, and easy to assemble.

Negative Highlights

  • A raised garden bed cannot hold soil due to durability issues.
  • Assembly can be difficult when screws do not fit properly.
  • Customer service may not assist with out-of-warranty parts or returns.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Jul 1, 2026

Raised garden bed purchased would not hold earth for planting veggies. Very cheaply made product. Was too late in planting season to send back and get another one. Have ceased any purchasing with this company. I know these comments will NOT be published to the public.

Jun 1, 2026

Good Service Great umbrella nice. Price. Highly recommend to order from Cost way Canada. Item was exactly like shown and described. I have ordered items over the past few years never disappointed in service or quality

Jun 1, 2026

These chairs are very nice. They are sturdy and look great in my kitchen. The only thing that would make them better is if the swivel would be on a spring so that it would return to its original position once you stand up.

Apr 9, 2026

Our daughter has just moved into her first home and so we purchased a Pergola from Costway. We've gotten quite a few things, from them, before and so felt confident that the pricing and quality would be excellent. She hasn't assembled it yet, as the weather hasn't co-operated, but they are very excited to get it going very soon.

Jan 8, 2026

After checking similar bags on multiple sites at higher prices, I came across this option which appeared to be the same as elsewhere but at a much lower price. Awesome! Haven't had an opportunity to use it yet because I purchased at the end of season but am looking forward to not having my clubs clanging around. The delivery came much quicker than the expected date which was a nice surprise.

Mar 8, 2026

Chairs are just what I needed - their good quality, easy to put together, sturdy An upgrade from stools to chairs - they make a huge difference on comfort!

Dec 5, 2025

Looks like a very modern, sturdy cat tower. Most of it was easy to put together. The cat bed at the top with a wooden half wheel with spindles is utterly impossible. The screws don't fit in the holes. Three spindles are fastened, the others continue to fall out while you try to attach the three with screws that do not fit. Period. I guess I'll try my power drill, which is not a required tool for assembly. Disappointed.

Jun 1, 2026

I have been a Costway shopper for a few years now. Everything I have purchased so far is exactly as described and much less expensive than any other retailer.

Jun 1, 2026

Purchased this sturdy, relaxing lounge chair for the patio as it has a cover that comes over the top and protects you from the sun - the holder on the side for your book and drink is very useful.

Mar 6, 2026

Am very pleased with the hamper, it was so easy to put together, no hammer, screws all you needed was look at the instructions. It is lovely and thanks so much. Would recommend purchasing one if looking. Thanks, my second purchase and so pleased with the great Customer Service.

Jun 1, 2026

We had attached a patio umbrella to the table- very solidly anchored. Wind gust came, umbrella fell on the table and it cracked one of the top boards all the way down. That was disappointing. We will attempt to regulus the wood board

Aug 4, 2026

Costway has a lot of stock and great prices. I have purchased several items and loved them all. Shipping was free and I received my items in a few days.

Aug 8, 2026

No mini split Heat pump parts available for purchase outside of warranty. If you ever purchase the heat pump from the original owner and need parts of any kind to fix the unit, Costway will not work with you to sell you those parts. I need an indoor unit for 18k heat pump and customer service will only cooperate if you purchase the unit directly from them, have a warranty, and order number available. In the past I bought AC directly from Costway, and I didn't know they don't care if you're out of warranty. I mean that creates pollution. One could be using your product for years and you would still be making money.

Aug 1, 2026

We purchased the 8 passenger Dining Room set with the 15 ft lighted umbrella. It arrived within 10 days and I put it together on a Saturday. There's lots of screws and parts, but it went together surprisingly easy. It looked so good we decided to then purchase the 9 seater couch set with firepit. Same thing, came within 10 days, spent a Saturday putting it together and it looks incredible on another one of our decks. For the price the quality is very good. We ended up putting Scotchgard on the cushions for the couch set, for a little more protection of the fabric. All in all, a great shopping experience, hassle free instructions and we are happy.

Mar 5, 2026

Easy to order although I was a little nervous that it would get damaged during shipping- Ended up I was worrying for nothing- delivery as great- package not damaged at all- item itself was packed very well - It was easy to put together, and both looks and works great

Apr 9, 2026

I ordered electric guitar kit the price was great the service was great the app was easy to use I received it when they said I was being delivered and the electric guitar kit was packaged very well and it sounds great I highly recommend using Costway Canada.

Prices, customer service amd quality of products all have been great. And I have ordered many items, arriving on time and geat quality.

Jul 4, 2026

Ordered patio furniture. Very satisfied with the quality and price. Fast shipping. Would highly recommend.

Dec 9, 2025

I received the product but unfortunately it detaches from each piece very easily and does not work well

Aug 4, 2026

I ordered the outdoor Wicker and it already broken the string and its only 2 months old I wish I can return

Mar 8, 2026

Pleased with order as described in appearance and quality. Service and info clear and timely.

Jul 4, 2026

Quality products for a very reasonable price. Will be happy to purchase from Costway again.

Jun 6, 2026

Product arrived on time and as described. My daughter loves her wardrobe.

Dec 11, 2025

The product was delivered on time and works very well.

Jul 4, 2026

I love shopping at Costway Canada and recommed it to my friends and family

Jul 1, 2026

J'ai acheté une poussette double places pour bébés jumeaux (style poussette parapluie). La poussette est légère, facile à manipuler et pratique à transporter. Elle a des filets derrière les sièges très commode pour apporter des petites choses pour les enfants. Et il y a également un panier en tissus sous la poussette comme autre rangement. Je suis absolument satisfaite de mon achat.

Mar 14, 2026

Is a good product and install was relatively easy

Aug 4, 2026

Très satisfaite de l'ensemble reçu autant par la qualité que la beauté

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Reviews that mention popular topics
Canada
1 review
0 helpful votes
Follow Madison G.
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Meubles patio
March 28, 2023

Satisfaite
Nous avons déballé et examiné les pièces du produit. Aucun assemblage n'a encore été effectué car il est trop tôt pour placer les meubles sur le patio. Nous n'avons pas examiné encore les pièces de la quincaillerie. De ce que nous avons vu pour l'instant, nous sommes satisfaits, nous pourrons vous revenir avec une note finale lorsque nous aurons assemblé le tout. Merci!

Date of experience: March 28, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Shipping and tracking.
March 28, 2023

I well understand that drop shipment methods take time to have the orders delivered. However as patient as we try to be, I find it very troublesome when your company's tracking system is so bogged down and difficult to give info as requested, because Costway is dependent on UPS's tracking system as a 3rd party process. I found that very frustrating, causing me to start to worry about 'being scammed' or otherwise being in the dark about my order. Otherwise very pleased with the item itself. Thank You.

Date of experience: March 28, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Quick shipping of item
March 28, 2023

Item was shipped and received quickly. They had multiple options in stock where locally it was out of stock.

Date of experience: March 28, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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.
March 27, 2023

...

Date of experience: March 27, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Great customer service
March 23, 2023

Easy to talk to and delivery if the item i ordered is quick

Date of experience: March 23, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Good
March 22, 2023

This small appliance woks very well, I like the fact that there is a small blending cup.

Date of experience: March 22, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Good!
March 22, 2023

Good! Delivered within the delivery timeframe. Going to assemble now

Date of experience: March 22, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Looks good
March 22, 2023

I bought high chairs for my twins. They arrived when they said they would, nothing was missing and everything looked really good. Assembly was easy except for the feet! I only started using them today so I can't say how durable they are but they feel sturdy enough

Date of experience: March 21, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Very happy with the massage chair purchased
March 21, 2023

Been looking around to buy a massage chair for quite some time. Before buying a massage chair, I made a decision to test and experience in a local retail store. I tested a number of massage chairs at Clear Bay and decided to buy this Costway massage chair. The testing was a wonderful experience. Smooth sailing after that. Clear Bay delivered it to our home and installed it for us at no extra cost. So far, the chair runs very well. Highly recommend Costway chairs and the service of Clear Bay.

Date of experience: March 21, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Slow Delivery
March 21, 2023

It took about 1 month to receive my order. The product is what I expected it to be but the service and shipping from Costway was not good.

Date of experience: March 21, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Coupons are Confusing
April 20, 2023
Updated review

I'm glad coupons are available, but the mention of coupons on the product page made it appear that the savings could be combined. It was only later, during checkout, that it became apparent only one coupon could be used for the purchase.

Date of experience: March 20, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

The mention of coupons on the product page made it...
March 3, 2023
Previous review

The mention of coupons on the product page made it appear that the savings could be combined. It was only later, during checkout, that it became apparent only one coupon could be used for the purchase.

Date of experience: March 2, 2023
Canada
1 review
0 helpful votes
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Table as expected
March 21, 2023

Shipping somewhat slow but received and item as described
Thanks

Date of experience: March 20, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Service impeccable
March 20, 2023

Très satisfaite du service à la clientèle, ils répondent rapidement!

Date of experience: March 20, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Thanks to the staff for all help.
April 19, 2023

It was my first time shopping on line. I stumbled a bit but was supported via e-mails. I appreciate the help. All in all it was stressful but worked out in the end.

Date of experience: March 20, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Na
March 19, 2023

Good experience fast and perfect
Thank you
It s amazing

Date of experience: March 19, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Coupon code
April 18, 2023

With my purchase you offered a discount coupon for a 200+ purchase but nowhere on your site would you give a coupon code for me to enter. As well, I had costway points having previously signed up but could not apply them anywher. Costway has now reached out to me and will be crediting my account the discount amount.

Date of experience: March 19, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Canada
2 reviews
0 helpful votes
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No way to track package
April 18, 2023

I would have appreciated a way to track the package arrival

Date of experience: March 19, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Product review
March 18, 2023

,,,,, Good,,,,... —-------------------------

Date of experience: March 18, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Fast service
March 16, 2023

Good all around service, kept in touch with me when I had a shipping issue, will use there site again for sure

Date of experience: March 15, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
2 reviews
0 helpful votes
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Good product
March 15, 2023

Overall I am satisfied with my experience with Costway Canada. The bed and mattress I received is comfortable and sturdy. The website is easy to navigate and the payment system is good and the variety of products is great. The only issue I have is the lack of communication about shipping dates. The tracking used by Costway and the shipping company does not keep the customer up to date where the order is located therefore no accurate arrival date. After this many years in business it would be expected that the company would correct this issue especially when there is so much theft of home delivered products.

Date of experience: March 15, 2023