Costco

Citi security cut me off when I was traveling!
They would not try to resolve while I was traveling.

Citi Credit security uses user hostile features and should be cleaned up.

Please stop moving your Bread and other Item around. Every time I shop at Costco I have to run around the entire Store to find my things.Today was trying to eat first and was told I can't go straight ahead to the Food court anymore? But there was no convenient way to reach the Food court,had to go all the way around the registers.what the heck? As a EXECUTIVE Member I expect a better shopping experience. So please work on these Issues. My store I goe to; 2855 Jordan Ct. Alpharetta, Ga *******! Next time I might give more Stars.

The stuff at Costco is actually more expensive than similar things at other supermarkets when those supermarkets have a sale. But I used to go to Costco because they have some things or brands of things which I couldn't find anywhere else. Recently, however, the bad attitude of one employee made me never want to go to Costco again.

I'm not sure whether this was an employee of Costco or an employee of whatever brand of product he was offering samples for. Anyway, this employee was a Korean guy who was offering two trays of chips with dip - one tray on the right side of the stand (this is the side with the customers standing around talking to each other) and another tray on the left side of the stand (this is the side next to the wall).

That employee offered me a sample. Because of Covid-19 considerations, I did not want to take a sample from the side with all the other customers talking so close to the tray. I didn't want to eat a chip with someone else's spittle on it. So I reached for the other tray, and that employee fiercely slapped my hand away and yelled at me for reaching for that tray. His exact words were: "Don't touch this tray; it's mine!"

Now, as far as I know, if you put two identical trays of samples on the stand and offer the customer to take a sample, either tray is fair game. If you had no intent of offering the other tray, then don't put it on the top layer of the stand. There ARE bottom layers where he could have put that tray if he truly meant to save it for later or whatever. Either way, I was not at fault in any way for reaching for either of those sample trays. And yet, that employee used physical violence against me by slapping my hand away and humiliated me in front of everyone there by scolding me like a misbehaving child. That is beyond unprofessional.

Furthermore, Costco does not station any employees at the shopping area, so when you have a question or an issue, it's very difficult to find someone to ask or report to. In the past, when I've needed someone to ask about where I might find a particular type of product, I had a very hard time finding anyone. None of the employees in the shopping area offering samples will help you because they are supposedly only responsible for the product for which they are offering samples - nothing else. And when you finally do find an employee elsewhere, they will not walk with you to show you where the product is. They would only point toward the general area and they can't even give the exact aisle where the product should be. It's very hard to find anything at Costco and the employees aren't very helpful. All in all, the impression I got from shopping there - about half a dozen times thus far - is that their employees don't care at all about their customers. I would even say that, if that Korean employee's attitude is any indication, their employees don't treat their customers as people - their employees don't give their customers the consideration or even the respect they deserve as human beings. That might be because of the stress of working there. Maybe they have to work long hours for meager pay - who knows? But whatever the problem is, it's affecting their company culture in such a way as to give their customers the impression that their customers are seen strictly as expendable cash cows. Again, if their employees are disgruntled because they are being treated badly by their employers, then it may be time for Costco upper management to reexamine the way they're treating their employees before more of their employees redirect their disgruntled and/or resentful attitudes toward their employers into mistreating or neglecting their customers.

This is Costco. This is not honey. I was raised producing honey all my life, end the real honey never, ever separates that disgusting appearance

Costco has changed a lot after the Covid pandemic. Prices has gone disproportionate with inflation, quality of fruits and veggies is worse, and they bring in good produce one week followed by lower quality next week ( bait and switch technique). You pay premium prices for lower quality. Whole Foods or traders Joe is way better. Goodbye Costco.

DO NOT BUY electronics from them. I bought a very expensive MSI gaming laptop for Christmas last year for my son. Little over a year later, the screen totally fell off. The computer would then not turn on. The glue holding the screen on just would not hold and it FELL OFF. Not to worry, I thought, it's out of warranty from MSI, but Costco extends for two years for defects and this is definitely a defect. So, I called Costco and sent it in. They ruled, even after escalation, that this was "Normal" and "to be expected wear." I've owned a lot of computers and I have NEVER had a screen just fall off! What a piece of junk. Costco's 'warranty" is a total joke and does not support the consumer at all. I will never again buy anything from their electronics department and neither should you!

Terrible experience. I ordered window shades that were way too short so I returned them 10 days ago by mail. Apparently they never received it. Customer service assured me that I would receive a call within 20 minutes from customer service and shipping department. That was 6 hours ago. Should have ordered from Amazon. Lesson learned. Will never do business with Walmart again.

Is there a reason for a house of 4 members to buy a more than one membership card? Membership should be ID and address. Me my wife my two daughters live in a same house only one can shop in Costco clearwater florida manager very nasty.

Good luck if you got a refund from Costco for over $1000. It is a major of affair to try to get it cashed. They took my coupon off to some office and say that they're bringing out a check. They will give me no idea on how long it takes to get the check.

No service for torque check as I tried two times but couldn't make it as employees wanted me to stand in line for half an hour.They wanted to deal other customers and some of them were just asking random questions. I understand some employees are very slow and they should not be in front. Also a bad policy of calling customer inside for taking signatures of torque check without actually checking. This way one has to look for parking and then go inside to stand in line forever for nothing. I just bring to your kind notice that if something happens to my car because of tire change then Costco is fully responsible as they couldn't check torque even after spending time in line for two days. They also could not find my record of purchase of tire and I had to come home back to take purchase receipt. Though have purchased both winter and summer tire in 2021 and 2022.

I had a neighbor who received a fridge and the delivery guys decided to run past their truck to my car. They jumped up on top of the car and damaged the hood, broke my windshield and completely crushed my roof. Both guys jumped on top of the car and I have video of this and they refused to pay. Be very careful doing business with them if at all. I wouldn't ever buy anything from them again. This needs to be stopped. Allowing big companies like this to get away with this.

Sorry to bother everyone but had a little problem at Costco today and just wanted some answers. I have a 3 1/2 lb service dog. Who has all her credentials and paperwork. Today I went to the Costco here in Mississauga, Ontario. I showed her card at the door with NO problems. I proceeded to the ladies room. I received a call. When I came out I was on the phone, I was walking towards my Dad. The lady from the self check out followed me. She may have said excuse me but I did not hear as I was on the phone. She then decided to smack the display I was beside right beside my head. She did this so loudly that everyone waiting to check out turned to look at us and see what was going on. The person on the phone with me thought something bad happened. She then proceeded to yell at me about my service dog. I said she was a service dog and showed her card. Then she went away. I was embarrassed, my dad was as well. This is not the first time Costco employees have treated me like a second class citizen because of my service dog. Last time I went to Costco at Winston Churchill and Dundas here in mississauga, The lady at the door refused to let me in until I told her WHY I had a service dog. At that time I was told that it was Costco's Policy to ask. I did try to phone head office but no one would give me the time of day. So now my questions are.

IS IT COSTCO'S POLICY TO TREAT CUSTOMERS WITH DISABILITIES LIKE CRIMINALS OR SECOND CLASS CITIZENS?

IS IT COSTCO'S POLICY TO EMBARRASS THERE CUSTOMER'S WITH DISABILITIES AND SINGLE THEM OUT?

WHY DOES COSTCO'S HEAD OFFICE NOT CARE ABOUT WHAT IS HAPPENING TO THERE CUSTOMERS AT THE STORE LEVEL?

Ground beef at Costco tastes everything but meat. Disgusting. Quality and taste changed in the past few months.

Very simple, purchased laptop and complete coverage. Had issue. They turn you over to 3rd party trash company ALLSTATE. Disappointing that Costco passes off the leverage with the computer manufacturer to a 3rd party insurance company that has no interest in solving/resolving the claim. I have spent 10s of thousands with Cosco over the years. Bought several electronic items. I wont ever again.

I am experiencing a nightmare trying to get what I think is a reasonable request.3 items purchased online from costco.com delivered and installed at the same time..."no sorry we can't do that" Ridiculous!

This evening I went to Costco to purchase a deep fryer and there was no fryer available. As I left the store I walked out the entrance instead of walking all the way around the store because of difficulty walking due to back, knee and feet issues. As I walked pass the lady at the front checking cards she asked me if " I WAS GOING FOR A CART". I told her no, I was leaving because I did not find the item that I came for. She rudely said " Don't come out this way again, you have to go around". It hit the wrong nerve with me, how she spoke to me and I asked what the problem was to go out this way and she responded its Costcos policy. Well, I have seen may people exit the store this way in the past and it would have been apparently fine if I was coming back with a cart. I had to call her on her bull$#*! response and asked for a manager. When the manager arrived she also said it was store policy, to which I asked 3 times for her to show it to me in writing. She then told me that it was her manager that changed the policy just recently. I called her bull$#*! as well because local managers do not change Costco policy on their own. She then proceeded to put her arm behind me and without touching said that she would walk me out. I was not in a very good mood and I told that she was a $#*!ing idiot and she needs to learn her job before she responds with bull$#*! remarks to customers. As I left the store another Costco female employee which looked more like a guy/Butch approached from behind asking me if I had any respect for women. I told her that I have lots of respect for women and everyone for that matter, with exception to people that piss down my neck and try to tell me it's raining. She continued to asked the same question so I told her that if I did not respect you as a woman she would have been laying on the ground and missing some teeth by now for confronting me in that manner. I then walked away because I was scared of what might have come out of it if it continued. After spending 21 years in the Infantry and fighting over seas for my country I totally despise people that do not know their jobs or company policy and lie to customers faces. Also, there is no signage that says NO EXIT going that way either. Sorry, but these young kids nowadays have no work ethic or respect for anyone. Tomorrow I will be taking this up with the store manager and hopefully Corporate.

I bought a GE gas range from Costco online. The delivery guy came far behind the delivery window. And the product information described as free installation. Yet the delivery guy refused to install. What a bad service! Don't have a good experience with them!

I ordered 2 major appliances on 3/14/23. Four separate appointments in, I still do not have my appliances in my home. The front panel of the dishwasher was found to be dented during the 2nd scheduled appt (for installation). This happens so no problem - I just called to get it replaced. Since this time, I have scheduled 2 more appts for the new DW to be delivered/installed. Delivery did not show & their only solution was to schedule ANOTHER appt -taking off work & hoping they show (?) I refuse to miss anymore work for this fiasco & asked for a refund. Unfortunately, they want to schedule appts for that too! Unsatisfied, I went to my local Costco and spoke w/ the GM who told me his hands were tied since they were a separate company but I could bring the appliances back to their store & he could refund. So now, I am stuck with a dented DW & 400 lb fridge or hire someone to load it up and deliver back to the store. I also asked the GM - "If I can't purchase big ticket items without Costco 'backing' their sales & service, what do I pay an Executive Membership for?" He replied, "that is for the 'ability' to shop here." :| Needless to say, I will not be renewing my membership & will be telling everyone I come in contact with.