On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cool Frames Reviews Summary
Cool Frames has a rating of 3.4 stars from 1,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 13th among Sunglasses sites.
Instant Feedback
We monitor reviews for authenticity
I wanted to replace my frame due to me breaking them and I found the exact one. Arrived about a week after ordering them and swapped my old lens to the new frame no issues. No regrets!
My son received his Nike frames and he loves them. Would definitely order again from Cool Frames.
3rd pair I have purchased because they are beautiful! People always compliment me and want to know where they can buy them.
Great! Will definitely buy from them, again.terrific follow-up!
Great customer service. I called and was able to speak to a live person quickly. Love that part
I was very nervous about ordering glasses online my doctor no longer sells the silhouette frames but I love the brand. So I ordered and called before ordering to get some advice and they arrived and are a perfect fit.I am one happy customer
It was delivered as described, + it was delivered before the window time. It was a great price as well.
I have received my First Order from CoolFrames and I am Very Pleased with the New Eye Glasses that I purchased. The Website was very easy to find just what I was looking in a New Pair of Frames!
The glasses arrived in exactly the time stated. They were well protected and exactly what we ordered.
I saw a woman working at an accountants office wearing some really good looking frames. I asked her if she would share the information she had on them so that I could maybe find a pair. She gave me the brand and all the numbers on the earpiece of the glasses. I ordered them from CoolFrames at a
Fraction of what I would have paid at my eye drs.
It was so easy to find the exact frame I wanted! As well, it was delivered in timely manner.
I would probably buy more if they gave out coupon codes!?
Easy to shop, enter prescription, and initiate delivery. Delivery was timely.
Great experience with wide range of frames and great discount code and i can say the lens was the best progressive lens i have ever got til now. Thanks a lot for all the team of cool frame and i will recommend to all my friends and relatives and colleagues.
Excellent service and customer service. My order arrived in a timely fashion.
Perfect fit, prescription, and tint. Fast delivery too!
Finally got my Captains eye glasses. I like the fit and style but the finish is not so good. I am not really sure how these are painted but it wasn't in a clean environment. There are raise bumps on both arms. It's the paint job or finish you would expect from a 10th grade shop class.
From the business
Designer Eye wear Boutique with the worlds largest selection of designer eye glasses and sunglasses
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Sunglasses Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members