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Cool Frames Reviews Summary
Cool Frames has a rating of 3.4 stars from 1,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 13th among Sunglasses sites.
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Cool Frames got my order to me with no issues. It's always a pleasure doing business with u guys. Thanks
Very good service, helpful representatives, my glasses shipped fast and absolutely in accordance with prescription
My glasses were lost during a hospital stay. I was in hospital a month. I went to my eye Doctor to get re- checked to make sure my vision was O.K.after my hospital/rehab stay. I wanted the same frames that were lost, The brand is Modz, They are great. The frame is named Baja, mine are "crystal" they are also available in Black and Tortoise.
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Prompt efficient service from ordering to delivery
Frames are just what I wanted and good price too
Website could use a back button for easy navigation - using browser 'back' led to duplication of frames in basket, but luckily I noticed in time.
Frames delivered pretty quickly considering the transatlantic nature of the sale and very pleased with the fit, style and prescription of the glasses.
Third year in a row ordering with Cool Frames. Another successful order. Thank you!
The service was really good and Great discount. The glasses came fast
My eye care center wanted $269 for the same frames I paid $134 through Cool Frames. My frames were delivered quickly and worshiped beautifully.
I was a little scared to order my glasses online but they measured my face just right for me. I didn't think it would. I wish shipping was faster but my glasses were worth the wait!
I was looking specifically for Aspire frames and was able to find them here for a great price!
Frame received as described. Good price. No foreign exchange needed for Canadian customers.
Super easy to navigate the site, customer service is really helpful, the glasses are gorgeous!
First pair of Cartier's and was iffy to order but they came out great
Package arrived shortly after placing the order and I was very pleased with the quality of the frames.
Exactly what I ordered. Great price. Would definitely order from Cool frames again.
I was delighted to find a replacement for my favorite glass frames. It was an easy process,
I ordered my prescription sunglasses at a fraction of the cost from my vision center and they were just as flawless! The ordering process was simple and I received my sunglasses a week and a half later! Love my glasses and will order again through Cool Frames.
I am very happy with your service in terms of efficiency. However, the colour of the frames was different to the ones I ordered, which was Matte Brown.
From the business
Designer Eye wear Boutique with the worlds largest selection of designer eye glasses and sunglasses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Patrick!
Thank you for trusting us with your first pair of Cartier's! We're so happy to hear you love your new glasses. If you have any questions of need any further assistance, please don't hesitate to reach out. We're here for you!
Warmly,
The Cool Frames Team