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Cool Frames has a rating of 3.4 stars from 1,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 13th among Sunglasses sites.
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It took more than 3 weeks to receive my order. I've found other on line eye glass providers whose turn around time is much quicker. Having said that the glasses fit well and are perfect for reading and distance.
I love how unique the frames are. I've been searching for a pair just like this for YEARS. I'm so happy to have finally found what I ve been looking for.
My glasses were delivered nearly a week later than they should have been. When I looked at their tracking page, it told me nothing about where my eyeglasses were, or what was happening to them. I contacted support multiple times, and was given little to no information.
Easy to find the correct size and stainless steel frames needed due to allergies with other metals.
All good, glasses and lens are awesome. Just took forever and no status updates
Great customer service and glasses received as ordered and Perfect!
I sent an email to cancel an order and then it shipped. Once I received the order I called to ask about the return process. I wasn't told I had to pay a restock fee. The returned order was received in a timely manner and I did not receive my full refund.
I received both pair of frames ordered. The numbers of my frames matched and were correct and were authentic frames. I have to admit I was relieved. I did get a phone call that one pair would be shipped later when in stock, usually by 10 days. I appreciated that and questioned the validity of my order. The frames came. I did not put the prescription in the glasses, I personally feel that is hard to get to match.
Ordered Silhouette glasses that I already have for next eye doctor appointment. So excited to find them available, now ordering a blue one to try. Came and are authentic.
Eton and Tamra definitely deserve recognition for being the best employees at cool frames and also more money
I really appreciate both of yall
Cool Frames had the frames I wanted, at a great price, and delivered in timely fashion - all as expected! (Not my first experience with Cool Frames)
I have not been able to find Costa Manta sun glasses since they stopped making them. I ordered through cool frames and called around and actually found a pair! I have had my old pair for 8 years and they were falling apart. These are the only sun glasses that fit my small face and no others will do. I have my new pair and am so happy!
I was on a deadline because I was leaving the country. Got my frames to me with time to spare! Thanks Coolframes!
Currently enjoying frames I am happy with purchase, I will use this site in the future.
Ver nice frames and the price was fantastic. I will use them again.
Glasses are exactly as they are described. Only minor issue was they did not arrived in the time that was stated. Glasses arrived 4 days later. Love my glasses.
Received my frames in the scheduled time frame received a notification that the wer delayed but the actually arrived ahead of schedule
Very simple and a wide variety of designer glasses. Will be ordering from this company again in the future!
Answer: We do! You can find them here: https://www.coolframes.com/glasses/kate-spade-eyewear/bellamys-womens-designer-sunglasses.html
Answer: Online order
Designer Eye wear Boutique with the worlds largest selection of designer eye glasses and sunglasses

