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Cool Frames has a rating of 3.4 stars from 1,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 13th among Sunglasses sites.
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The first frames I wanted were discontinued by the manufacturer so the sales team reached out and I was able to select a similar pair of frames from the same manufacturer. Selecting lenses was an easy process and the additional information provided for the lens upgrades was helpful. I was able to use my HSA account and my discount code also worked. So far so good. Once I received my glasses, I did an authenticity check and everything is as it should be. My prescription was correct. And since I use prescription lenses, they even provided the original lenses with the Cartier logo to further validate authenticity. Frames came in perfect condition and very timely so no issues with shipping conditions. When it's time, I will for sure be coming back here to get my designer eyeglasses
My favorite Gokey frames broke so I searched Cool Frames and they had them so I ordered them and they shipped fast and I was able to swap my lenses and can continue wearing my favorite glasses!
Simple and easy so far.
The Owner Lee was very helpful in explaining some questions I needed answered, and so I ended up purchasing a second pair of Cartier frames because of his customer service.
The quality of the glasses were amazing. I got what I paid for and I was extremely happy.
My only issue was I was told my shipping address and billing address had to be the same for purchase. I wanted them mailed to my moms house verses my apartment complex which tends to have a lot of traffic. I selected the overnight shipment option with no issues. I would shop with cool frames again
Great customer experience will definitely shop from them again.
Shipping is Great and Fast and love them plus they are very good
Easy process. Glad they had the exact glasses I want.
Wonderful product! Timely! Terrific service! Will buy more frames from them!
I paid for expedited shipping still took 7 days from my ordering to delivery. Unacceptable
It was easier than I expected. The selection of frames was more than I could've imagined. All I had to do was upload my prescription and customize my lenses. Not being able to utilize my insurance was disappointing but when I learned I would receive a reimbursement, that quickly made my experience better. I love the frames I got. In hindsight, I wish I realized the higher the tint percentage, the darker. I thought it was like getting car window tints; where the lower the percentage the darker. Then, I would've left it at 30%. But wearing them for the last week, I'm glad I went with 20%. They're tinted just enough. I will definitely continue filling my claims for eyewear like this
Order replacement frames and very easy process.
I payed for expedited shipping and was satisfied.
A lot of choices and clear instructions. Fast delivery and good quality. Like it
I was satisfied with the options and the ease of ordering
Didn't have the color frame ordered. It took well over a week to receive frame. Seems like they are middle men - like they don't actually have the stock. Thought it would be faster than other options - it wasn't.
VERY GOOD TRANSACTION WITH EXCELENT WEBSITE. THE EMAIL THAT INDICATED SHIPMENT SHOULD HAVE TRACKING OF THE SHIPMENT. TRACKING ONLY TOOK ME BACK TO ORDER DETAILS. WILL RECOMMEND TO FRIENDS
I've purchased 4 pairs of frames 2 Cartier's & 2 Versace! All 4 I had them done with tint & prescription & they all were done perfect...I give cool frames 5 stars...
Easy to find what I needed and it arrived well packaged.
Answer: We do! You can find them here: https://www.coolframes.com/glasses/kate-spade-eyewear/bellamys-womens-designer-sunglasses.html
Answer: Online order
Designer Eye wear Boutique with the worlds largest selection of designer eye glasses and sunglasses

